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Bates Wells & Braithwaite

5.0 | 71 Reviews 71 Reviews | Personal Injury
274 Total Company Reviews info icon Personal Injury | info icon 274 Total Company Reviews Personal Injury | info icon 274 Total Company Reviews

29 Lower Brook Street, Ipswich, Suffolk, IP4 1AQ

Accepting new clients

29 Lower Brook Street, Ipswich, Suffolk, IP4 1AQ

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 464759

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Bates Wells & Braithwaite Review Scores & Client Satisfaction Overview

5.0
Excellent
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 5.0/5
Initial Impressions 5.0/5
Approachability 5.0/5
Documentation Accuracy 5.0/5
Legal Knowledge 5.0/5
Value for money 5.0/5

Accreditations

Bates Wells & Braithwaite are accredited by

Children Law accreditation awarded to Bates Wells & Braithwaite
Lexcel - excellence in legal practice management and client care accreditation awarded to Bates Wells & Braithwaite
The Law Society accreditation awarded to Bates Wells & Braithwaite

Description

Bates, Wells & Braithwaite is one of Ipswich’s leading law firms. We offer a friendly, efficient, and professional service, whether you are looking for a family law solicitor or local conveyancer. We can help you to write a will or choose a power of attorney, and our team of experienced lawyers can settle any disputes. We have a long history of helping our clients, their families, and their businesses, with a wide range of private and commercial legal services. Our ethos is to offer clear and straightforward legal advice. We assist our clients every step of the way to reach a successful outcome. Our team of approachable and experienced lawyers have the expertise to see through each transaction or resolve legal issues, speedily and efficiently. We put our clients’ interests at the forefront of everything that we do.

Rankings by area of expertise

The rankings below show the areas of expertise that Bates Wells & Braithwaite offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Bates Wells & Braithwaite Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
15% above
national average
95%+
Success
Rate
17% above
national average
95%+
Would
Recommend
18% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.9/5

Accreditations

Bates Wells & Braithwaite are accredited by

Children Law accreditation awarded to Bates Wells & Braithwaite
Lexcel - excellence in legal practice management and client care accreditation awarded to Bates Wells & Braithwaite
The Law Society accreditation awarded to Bates Wells & Braithwaite

Description

Bates, Wells & Braithwaite is one of Ipswich’s leading law firms. We offer a friendly, efficient, and professional service, whether you are looking for a family law solicitor or local conveyancer. We can help you to write a will or choose a power of attorney, and our team of experienced lawyers can settle any disputes. We have a long history of helping our clients, their families, and their businesses, with a wide range of private and commercial legal services. Our ethos is to offer clear and straightforward legal advice. We assist our clients every step of the way to reach a successful outcome. Our team of approachable and experienced lawyers have the expertise to see through each transaction or resolve legal issues, speedily and efficiently. We put our clients’ interests at the forefront of everything that we do.

Rankings by area of expertise

The rankings below show the areas of expertise that Bates Wells & Braithwaite offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Bates Wells & Braithwaite

Meet the team of Bates Wells & Braithwaite

Contact & Locations - Bates Wells & Braithwaite

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

29 Lower Brook Street, Ipswich, Suffolk, IP4 1AQ

Reviews

5.0 /5 71 Reviews
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Rating

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Clients say

What clients say about Bates Wells & Braithwaite

The firm specialises in wills, lasting powers of attorney and injury claims, demonstrating strong technical expertise and thorough document preparation. Clients praise clear, efficient guidance and effective case handling. Valued soft skills include professionalism, politeness, approachability, patience, and a helpful, supportive manner that makes processes simple to understand. The team is described as attentive, proactive and going above and beyond, leaving clients highly satisfied and likely to return or recommend the firm.

exceptional service
helpful staff
very professional
easy to understand
efficient handling
clear instructions
knowledgeable team
above and beyond
satisfied clients
highly recommended

ReviewSolicitors Review List

Profile image of T Hearn

T Hearn

Personal Injury

Fantastic service

Chris was amazing throughout a long injury claim - very professional and helpful all the way through Cannot recommend enough, thank you for everything.

Legal experts tagged in
this review

from Bates Wells & Braithwaite

Thank you for your kind words and recommendation. We’re delighted to hear Chris supported you so well throughout your claim and provided a professional, helpful service. We’ll be sure to pass on your thanks.

0
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Alona D.

Verified

Injury at work

I would like to express my deepest gratitude for Hannah support and professionalism throughout my work injury claim. From the very beginning, she guided me with patience, understanding, and expertise, which made a very difficult period in my life so much easier to face. Her attention to detail, and genuine care for my situation have meant the world to me. I would like to say Thank you so much for all your hard work, I have been able to move forward with hope and confidence. I will always remember your kindness and the way you stood by me in such a challenging time.

Legal experts tagged in
this review

Bates Wells & Braithwaite

Hi Alona. Thank you so much for sharing your experience. We’re deeply touched by your kind words. It’s wonderful to hear that Hannah’s support, professionalism, and care made such a meaningful difference during a challenging time. We’ll be sure to pass on your gratitude to her—knowing she helped you move forward with hope and confidence means the world to us.

3
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Alan gladden

Verified

Claim

Compensation claim after accident thanks for all your support and help

Legal experts tagged in
this review

Bates Wells & Braithwaite

Thank you for your feedback, Alan. We’re pleased Hannah and the team could support you with your claim and are glad we were able to help. Wishing you all the best moving forward

0
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Helen Seery

Verified
Clinical Negligence

Injury claim at work

My whole experience with Hannah Mitchell from beginning to end was suburb. Any worries or what to expect was always answered in a very professional and kind way. It took some years due to waiting times seeing professional at the hospitals a waiting for reports. Miss Michelle always kept me informed. Miss Michelle was very knowledgeable and informed me of every step of the way. My emails were always answered promptly. My claim was very successful and I am more than happy with the out come.

Legal experts tagged in
this review

Bates Wells & Braithwaite

Dear Helen, Thank you for your wonderful feedback. We're so pleased to hear that Hannah provided you with professional, kind, and knowledgeable support throughout your case. It's great to know you felt well-informed and supported at every stage. Best regards, Bates Wells & Braithwaite

0
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Mr.Charles.Atkinson

Verified

Injury claim

Very satisfactory from start to finish with Hannah Mitchell, A good outcome, Explained everything and very helpful every step of the way, Kept me informed at every step of the case , She was very helpful in assisting me with any problems arising. Very reassuring In this injury case As I was Under pressure and very stressed out with this most of the time due to my mental health as well . She told me never to hesitate to phone her if I needed any assistance or advice in this matter , all it takes me to say is thank u very much for all your hard work And assistance and all the team that help you along the way as well if any I would go as far as to say she’s Wonder Woman ❤️😆👍

Legal experts tagged in
this review

Bates Wells & Braithwaite

Dear Charles, Thank you so much for your heartfelt feedback. We're truly glad that Hannah and the team could support you through such a stressful time and provide reassurance every step of the way. Your kind words mean a lot, and we’ll be sure to share your thanks with Hannah and everyone involved. Wishing you all the best moving forward. Best regards, Bates Wells & Braithwaite

0
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Other Reviews

Profile image of jane

jane

Personal Injury

jane

Brilliant confident clear advice and information extremely helpful

Bates Wells & Braithwaite

Thank you for sharing your positive review of our services. We greatly appreciate your feedback and are delighted to hear that you found our advice and information to be brilliant, confident, and clear. It's our goal to provide helpful and reliable assistance to all our clients, and we're glad to know that we met your expectations. Should you require any further assistance or have any questions, please don't hesitate to reach out. Best wishes, Bates Wells & Braithwaite.

0
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Stacy

Personal Injury

Stacy

Absolutely fantastic service. The way the handled my case was brilliant, huge thank you to Christopher Morris, I will always be in your debt. I can’t rate them highly enough.

Legal experts tagged in
this review

A representative from Bates Wells & Braithwaite responded to this review

Thank you so much for your review Mr Ricketts, we are so pleased we were able to help you. Please let us know if we can be of any service in the future. BWB

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Reviews

4.9 /5 274 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Bates Wells & Braithwaite

The firm specialises in wills, lasting powers of attorney and injury claims, demonstrating strong technical expertise and thorough document preparation. Clients praise clear, efficient guidance and effective case handling. Valued soft skills include professionalism, politeness, approachability, patience, and a helpful, supportive manner that makes processes simple to understand. The team is described as attentive, proactive and going above and beyond, leaving clients highly satisfied and likely to return or recommend the firm.

exceptional service
helpful staff
very professional
easy to understand
efficient handling
clear instructions
knowledgeable team
above and beyond
satisfied clients
highly recommended

ReviewSolicitors Review List

Profile image of Mr and Mrs Smith

Mr and Mrs Smith

Verified

Wills Team

Exceptional service provided by your Wills team. Will definitely be back in contact in the near future to make Lasting Powers of Attorney after you made us aware of the importance of these documents. Something we were not aware about before.

Legal experts tagged in
this review

from Bates Wells & Braithwaite

Dear Mr and Mrs Smith. Thank you for your kind feedback. We are delighted to hear that you received exceptional service from our Wills team and found the advice helpful. We’re pleased we could make you aware of the importance of Lasting Powers of Attorney, and we look forward to assisting you again in the future when you are ready to proceed.

0
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T Hearn

Personal Injury

Fantastic service

Chris was amazing throughout a long injury claim - very professional and helpful all the way through Cannot recommend enough, thank you for everything.

Legal experts tagged in
this review

from Bates Wells & Braithwaite

Thank you for your kind words and recommendation. We’re delighted to hear Chris supported you so well throughout your claim and provided a professional, helpful service. We’ll be sure to pass on your thanks.

0
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Anonymous

Verified

Wills

Absolute pleasure to deal with made the process easy to understand. Everything was drafted correctly after my call with her and I cannot fault the service. Miss Snell went above and beyond for me which was much appreciated.

Legal experts tagged in
this review

from Bates Wells & Braithwaite

Thank you for your feedback! We are delighted to hear that Rhian went above and beyond to make the process easy to understand and ensure everything was drafted correctly. We will be sure to pass your appreciation along to her!

0
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anonymous

Verified
Wills, Trusts & Probate

Private Client Team

Miss Rhian Snell - Very good service. Thank You.

Legal experts tagged in
this review

from Bates Wells & Braithwaite

Thank you for your kind review. We’re delighted to hear that Rhian and our Private Client Team were able to provide you with excellent service.

0
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anonymous

Verified
Wills, Trusts & Probate

Will Service

Very helpful, polite and knowledgeable. Very impressed

Legal experts tagged in
this review

from Bates Wells & Braithwaite

Thank you so much for your wonderful review. We are delighted to hear you found our will service helpful, polite and knowledgeable.

0
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Other Reviews

Profile image of Fiona

Fiona

Housing & Property

Fiona

Slow response to emails and phone calls, misplaced documents and over all poor and unprofessional service. Having used Bates, Wells and Braithwait previously I was disappointed with the conveyancing service provided on this occasion. I will not be using BWB in future.

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2
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TCR

Housing & Property

TCR

After an awful experience with Tomasz burchan, almost cost us losing the property. Karen took over and was amazing throughout! Would highly recommend Karen

Bates Wells & Braithwaite

Thank you for sharing your experience with us! We're so glad to hear that Karen was able to turn things around for you after your initial challenges. Her dedication and support make a significant difference, and we're proud to have her on our conveyancing team. We truly appreciate your recommendation and wish you all the best in your new property!

0
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Greg

Greg

Karen is amazing, the only person I trust for property's

Bates Wells & Braithwaite

Thank you for your kind words, Greg. We're delighted to hear you trust Karen with your property matters.

0
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Andy

Family Law

Andy

Excellent service throughout. Scott helped me with a significantly important case in Family Court regarding Child Arrangements, this was covered with the utmost humility and in a highly professional manner. The outcome was extremely positive for my Son & I. Therefore I can't thank them enough for their kind assistance and making sure they left no stone unturned to ensure that Justice prevailed in my case. Thoroughly recommend this firm.

Bates Wells & Braithwaite

Thank you for your review, Andy. We’re thrilled to hear that Scott handled your Family Court case with professionalism and dedication, achieving a positive outcome for you and your son. Your recommendation is greatly appreciated.

1
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Nigel

Nigel

Good friendly service.

Bates Wells & Braithwaite

Dear Nigel, Thank you for your feedback. We're pleased to hear you experienced good and friendly service. Your satisfaction is important to us.

0
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