Bates Wells & Braithwaite logo

Bates Wells & Braithwaite

5.0 | 97 Reviews 97 Reviews | Personal Injury
376 Total Company Reviews info icon Personal Injury | info icon 376 Total Company Reviews Personal Injury | info icon 376 Total Company Reviews

29 Lower Brook Street, Ipswich, Suffolk, IP4 1AQ

Accepting new clients

29 Lower Brook Street, Ipswich, Suffolk, IP4 1AQ

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 464759

Visit website
Bates Wells & Braithwaite |

ReviewSolicitors Suitability Check

See availability

Expertise

Costs


Please enter a search query before checking suitability.
Our AI couldn’t identify the legal issue in that search 🤔 Try describing the legal problem in a different way.

Bates Wells & Braithwaite Review Scores & Client Satisfaction Overview

5.0
Excellent
95%+
Value for
Money
Value for money: 95%+
95%+
Success
Rate
Satisfied with outcome: 95%+
95%+
Would
Recommend
Would recommend to friends and family: 95%+
Communication 5.0/5
Initial Impressions 5.0/5
Approachability 5.0/5
Documentation Accuracy 5.0/5
Legal Knowledge 5.0/5
Value for money 5.0/5

Accreditations

Bates Wells & Braithwaite are accredited by

Children Law accreditation awarded to Bates Wells & Braithwaite
The Law Society accreditation awarded to Bates Wells & Braithwaite
Conveyancing Quality Scheme accreditation awarded to Bates Wells & Braithwaite

Description

Bates, Wells & Braithwaite is one of Ipswich’s leading law firms. We offer a friendly, efficient, and professional service, whether you are looking for a family law solicitor or local conveyancer. We can help you to write a will or choose a power of attorney, and our team of experienced lawyers can settle any disputes. We have a long history of helping our clients, their families, and their businesses, with a wide range of private and commercial legal services. Our ethos is to offer clear and straightforward legal advice. We assist our clients every step of the way to reach a successful outcome. Our team of approachable and experienced lawyers have the expertise to see through each transaction or resolve legal issues, speedily and efficiently. We put our clients’ interests at the forefront of everything that we do.

Rankings by area of expertise

The rankings below show the areas of expertise that Bates Wells & Braithwaite offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Bates Wells & Braithwaite Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
Value for money: 95%+
15% above
national average
95%+
Success
Rate
Satisfied with outcome: 95%+
16% above
national average
95%+
Would
Recommend
Would recommend to friends and family: 95%+
17% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.9/5

Accreditations

Bates Wells & Braithwaite are accredited by

Children Law accreditation awarded to Bates Wells & Braithwaite
The Law Society accreditation awarded to Bates Wells & Braithwaite
Conveyancing Quality Scheme accreditation awarded to Bates Wells & Braithwaite

Description

Bates, Wells & Braithwaite is one of Ipswich’s leading law firms. We offer a friendly, efficient, and professional service, whether you are looking for a family law solicitor or local conveyancer. We can help you to write a will or choose a power of attorney, and our team of experienced lawyers can settle any disputes. We have a long history of helping our clients, their families, and their businesses, with a wide range of private and commercial legal services. Our ethos is to offer clear and straightforward legal advice. We assist our clients every step of the way to reach a successful outcome. Our team of approachable and experienced lawyers have the expertise to see through each transaction or resolve legal issues, speedily and efficiently. We put our clients’ interests at the forefront of everything that we do.

Rankings by area of expertise

The rankings below show the areas of expertise that Bates Wells & Braithwaite offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Bates Wells & Braithwaite

Meet the team of Bates Wells & Braithwaite

Contact & Locations - Bates Wells & Braithwaite

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00 (Open)
Saturday (Closed)
Sunday (Closed)

29 Lower Brook Street, Ipswich, Suffolk, IP4 1AQ

Reviews

5.0 /5 97 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Bates Wells & Braithwaite

The firm is praised for expertise in personal injury claims, conveyancing, wills and powers of attorney, notarisation, workplace injuries, neighbour disputes and wider private client work. Clients value its clear, practical advice, strong legal knowledge and efficient handling of matters, often achieving swift and positive outcomes. Soft skills frequently highlighted include kindness, patience, empathy, professionalism, calm reassurance and excellent communication. Staff are described as responsive, approachable and thorough, keeping clients well informed and making stressful legal processes feel straightforward and manageable.

Very professional
Clear communication
Prompt responses
Highly efficient
Kind and caring
Knowledgeable advice
Patient support
Stress free
Easy to understand
Excellent service

ReviewSolicitors Review List

Profile image of Deborah Anderson

Deborah Anderson

Verified

Compensation for injury claim

Hannah was professional throughout. It was a pleasure dealing with her.

Legal experts tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Anonymous

Anonymous

Verified
Personal Injury

Personal Injury Claim

My experience with Hannah during my personal injury claim was faultless. From start to finish she kept me updated all the time. She answered any emails sent to her promptly and was always available by phone to answer anything I was unsure about. I found Hannah very supportive and would certainly recommend her to help with a claim. I would certainly use Bates Wells and Braithwaite again

Legal experts tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Anonymous

Anonymous

Verified
Personal Injury

Personal accident claim

Hannah was amazing at supporting me with my personal accident claim, quick responses and she has been nothing but helpful since I turned 18 in June and helping me get my compensation from an accident in 2017. I would highly recommend Hannah.

Legal experts tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of PP

PP

Verified
Personal Injury

Great and efficient service

Hannah took my case on quite early, she was always communicating with us throughout the whole process, giving her best advice. She was professional, calm and knowledgeable which every client needs

Legal experts tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Sally

Sally

Verified
Personal Injury

Helpful , accessible legal advice

BW&B, in particular my solicitor with conduct Hannah, were extremely helpful and knowledgeable in assisting me with my workplace injury claim. Hannah communicated with me effectively and ensured I understood proceedings at all times, whilst offering her advice on my particular circumstances. I would recommend their services to anyone in a similar position.

Legal experts tagged in
this review

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of Christine McNeilage

Christine McNeilage

Personal Injury

Christine

Ms. Mitchell explained everything clearly to me at the beginning of this process and was careful to check that I could deal with the stress of proceedings. She took the trouble to telephone me on one occasion to clarify an issue which I had misunderstood, which I really appreciated. I am extremely happy with how she dealt with my case.

Legal experts tagged in
this review

Reply by profile image of Denise Head

Denise Head

Thank you for your kind review and feedback. We really appreciate you taking the time to share your experience with us.

0
Collected on: Google collection source logo
Profile image of Nigel Ianson

Nigel Ianson

Personal Injury

Nigel

Well, all I can say is thank you Hannah for a job well done. I really appreciate the professional way you have handled my personal injury case over what has been quite some time and eventually achieved such a satisfactory outcome. Your contact and support over this time has meant a lot to me.

Legal experts tagged in
this review

0
Collected on: Google collection source logo
Profile image of Jayne Sleight

Jayne Sleight

Personal Injury

Jayne

The service i received was outstanding from the start of my claim until the end.I would highly recommend this firm to anyone seeking legal advice. Also a big thank you to Hannah who was excellent at handling my case and always keeping me informed with any updates.

Legal experts tagged in
this review

Thank you for your great feedback.

0
Collected on: Google collection source logo
Profile image of Gayatri Harrinanan

Gayatri Harrinanan

Personal Injury

Gayatri

Ms Hannah Mitchell dealt with my late husband’s claim efficiently and expertly. She always responded to my emails and I felt at ease communicating with her.

Legal experts tagged in
this review

from Bates Wells & Braithwaite

Thank you so much for your kind review, Gayatri. We are so glad that Hannah could support you through your late husband's claim with both her expertise and her prompt, reassuring communication.

0
Collected on: Google collection source logo
Profile image of Heidi Newberry

Heidi Newberry

Personal Injury

Heidi

I cannot thank my solicitor, H Mitchell enough for her hard work and support. She handled my case with professionalism, care, and understanding during what was a difficult time. Her advice was clear, communication was excellent, and she achieved the best possible outcome for me. I highly recommend her and would happily use Bates and Wells solicitors again in the future.

Legal experts tagged in
this review

from Bates Wells & Braithwaite

Thank you so much for your wonderful review Heidi! We are incredibly proud of H Mitchell for providing the care, clear advice, and excellent communication you needed during such a difficult time. Achieving the best possible outcome for our clients is always our ultimate goal, and your high recommendation means the world to us.

0
Collected on: Google collection source logo

Reviews

4.9 /5 376 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Bates Wells & Braithwaite

The firm is praised for expertise in personal injury claims, conveyancing, wills and powers of attorney, notarisation, workplace injuries, neighbour disputes and wider private client work. Clients value its clear, practical advice, strong legal knowledge and efficient handling of matters, often achieving swift and positive outcomes. Soft skills frequently highlighted include kindness, patience, empathy, professionalism, calm reassurance and excellent communication. Staff are described as responsive, approachable and thorough, keeping clients well informed and making stressful legal processes feel straightforward and manageable.

Very professional
Clear communication
Prompt responses
Highly efficient
Kind and caring
Knowledgeable advice
Patient support
Stress free
Easy to understand
Excellent service

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified
Wills, Trusts & Probate

Will

Very good ,and precise likes to make sure everything is correct

Legal experts tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Mrs Vaja

Mrs Vaja

Verified
Wills, Trusts & Probate

Wills

I've had a great service from you. No words for the service i got i am so grateful to you guys. Everything i asked for i got my answers and more. I liked the way it was handled and will come back again and will recommend. Thank you so much.

Legal experts tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Deborah Anderson

Deborah Anderson

Verified

Compensation for injury claim

Hannah was professional throughout. It was a pleasure dealing with her.

Legal experts tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Gwyneth Cullen

Gwyneth Cullen

Verified
Wills, Trusts & Probate

Wills

I know this is your everyday profession but to us it’s a stressful personal experience. Miss Snell has been so patient giving advice in clear language and not making me feel, dare I say silly.The paperwork was straightforward and not overwhelming. Conversation and availability was excellent if I phoned a return call was within the hour and so refreshing to speak to a person rather than machine. Thank you for your time patience and service offered.

Legal experts tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of S Clark

S Clark

Verified

Highly Recommended

​​I cannot recommend Hannah Mitchell at Bates Wells & Braithwaite highly enough. From our very first interaction, Hannah acted on my behalf with complete professionalism, efficiency, and fantastic communication every step of the way. The process initially felt quite daunting, but what truly set Hannah apart was her warm, personable approach. She took the time to explain complex details clearly, answered every query promptly, and kept me fully informed and at ease throughout. I always felt like a priority rather than just another case file.

Legal experts tagged in
this review

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of Benjamin Apperley

Benjamin Apperley

Benjamin

I cannot thank Rebecca Bell at Bates Wells & Braithwaite enough for everything she has done for me. When I was dealing with a deeply difficult legal matter regarding trying to contact my children, she was the only person willing to step up and help me. Rebecca showed me immense kindness and genuine care during a time when I needed it most. It was clear that she was helping me out of the true kindness of her heart. I am incredibly grateful for her support, compassion, and willingness to stand by me. If you need a legal professional who genuinely cares about their clients, I highly recommend Rebecca

Thank you for your recommendation. We have a great team of lawyers and we will make sure Rebecca hears of your review. ☺️

0
Collected on: Google collection source logo
Profile image of Victoria Purnell

Victoria Purnell

Housing & Property

Victoria

I had a brilliant experience working closely with Freya on the sale of my property, she was efficient in answering any of my queries and supporting with progressing this on in a timely manner. From start to finish, working with Freya has been smooth and an easy process which is exactly what you need during a time that can be quite stressful. Thank you for all your help and hope to be back with Bates Wells and Braithwaite when we continue the next phase of our moving journey!

Thank you for your feedback we aim to make the process of buying or selling a home as easy as possible and I’m glad to hear you had that experience with Freya

0
Collected on: Google collection source logo
Profile image of Dave Langdon

Dave Langdon

Housing & Property

Dave

You usually hear of horror stories re moving house and conveyancing, but I can’t stress enough, the only person who held up this house purchase was me not being able to keep up with Freya. She was absolutely brilliant, always there to help whenever required and sorted all proceedings without any bother. The best conveyancing experience ever. 100% recommend if you’re moving house in Suffolk

0
Collected on: Google collection source logo
Profile image of Christine McNeilage

Christine McNeilage

Personal Injury

Christine

Ms. Mitchell explained everything clearly to me at the beginning of this process and was careful to check that I could deal with the stress of proceedings. She took the trouble to telephone me on one occasion to clarify an issue which I had misunderstood, which I really appreciated. I am extremely happy with how she dealt with my case.

Legal experts tagged in
this review

Reply by profile image of Denise Head

Denise Head

Thank you for your kind review and feedback. We really appreciate you taking the time to share your experience with us.

0
Collected on: Google collection source logo
Profile image of Nigel Ianson

Nigel Ianson

Personal Injury

Nigel

Well, all I can say is thank you Hannah for a job well done. I really appreciate the professional way you have handled my personal injury case over what has been quite some time and eventually achieved such a satisfactory outcome. Your contact and support over this time has meant a lot to me.

Legal experts tagged in
this review

0
Collected on: Google collection source logo

Can This Law Firm Assist You?

Find the best legal expertise in the field, tailored to your needs. Assess availability, delve into specialist knowledge, and make informed decisions with transparency of cost.

Law firms are ranked based on past client experience. They can be evaluated by value, quality, and ethical standards, helping you find the firm you need.

See availability
Check expertise
Estimate Costs
Clear