
Chris
Collected on:
So slow
Prepare to constantly have to call and chase because they are painfully slow
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Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Haywards on ReviewSolicitors.
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We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
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You can use this data to see how Haywards performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
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Limited data.
ReviewSolicitors uses our community data to show you how many clients used Haywards and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Haywards compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
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Client Reviews
Chris
Collected on:
Prepare to constantly have to call and chase because they are painfully slow
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Matter Type:
Probate
Robert
Collected on:
An awful experience from start to finish. It took Haywards over 2 1/5 years to do a simple probate of one property and a few bank accounts. They are unbelievably slow at doing anything, several staff left during the process and their customer service is poor - if you don't chase them nothing seems to happen. The main delay of nearly a year was due to the property they were "looking after" having a burst pipe over winter (as they forgot to turn the water off) and it taking over 9 months to get it fixed. It has been a very stressful experience and never once did they offer any sort of apology or compensation. Would not recommend.
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