Rudlings Solicitors LLP

01284 755771

At Rudlings Solicitors, we do not only strive to do things right but to do the right thing. When you become a client, we promise to: - Provide you with the highest standards of client service - Be open, approachable and friendly - Treat you with respect and dignity at all times - Work with you to achieve the best outcome for you - Provide you with advice that is practical and clear - Ensure that quality is at the forefront of everything we do for you - Ensure that our fees are transparent, with no hidden surprises We have 4 offices across East Anglia – Bury St Edmunds, Brandon, Thetford and Norwich. Read more...

Address
Davies house
4 Hillside Business Park
Bury St. Edmunds
Suffolk
IP32 7EA
01284 755771
www.rudlingsllp.co.uk

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Accreditations

Other locations

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Available lawyers at Rudlings Solicitors LLP

Shazad Butt

Ashleigh Skeet

Associate Licensed Conveyancer

Claire Watson

Caroline Tims

Conveyancing Executive

Cassie Arbour

Anna Farquharson

Octavia Stoodley

Chartered Legal Executive

Kate Ford

Jason Sidney

Kerri Westlake

Chartered Legal Executive - Family Law

Jade Westhead

Janine Sadler

Hannah Littlechild

Francesca Priestley

James Walker

How Rudlings Solicitors LLP Compares

Value for money

This firm - 93%

National Average

Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Rudlings Solicitors LLP on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Rudlings Solicitors LLP. These questions include:

Value for money (a rating of 1-5)
How much were you initially quoted or how much did you expect to pay?
Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
Did you think this was underpriced, overpriced or about right?
Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%

Overpriced 3%

About Right 96%

If you would like to read more about how we work with our review data please see our Transparency section.

Satisfied with
outcome of matter

This firm - 97%

National Average

0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Rudlings Solicitors LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Rudlings Solicitors LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 97%

No 3%

If you would like to read more about how we work with our review data please see our Transparency section.

Rankings by area of expertise

The rankings below show the areas of expertise that Rudlings Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Consumer

1st / 2

125th / 4464

Company & Commercial

1st / 1

105th / 4250

Housing & Property

1st / 1

256th / 4200

Family Law

1st / 1

179th / 3791

Wills, Trusts & Probate

1st / 1

131st / 3451

Commercial Property

1st / 1

145th / 3257

Employment

1st / 1

190th / 3044

Regulations

1st / 1

54th / 2477

Personal Injury

1st / 1

147th / 2321

Crime/ Criminal Defence

1st / 5

97th / 2071

Dispute Resolution

1st / 1

82nd / 1029

Welfare & Benefits

1st / 2

49th / 807

Agriculture

1st / 1

65th / 619

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

Excellent

701
Very Good

49
Average

7
Poor

3
Awful

15

Overall experience

Value For Money
Communication
Initial Impressions
Approachability
Documentation Accuracy
Legal knowledge

Verified review

Leah Bolt

August 21, 2025

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House Sale

All of the staff at Rudlings were very helpful and kept me Up to date with everything I needed to know.

Lawyer named in this review:
Claire Watson

Claire Watson

A representative from Rudlings Solicitors LLP responded to this review on 26 August, 2025:

Thank you for your feedback. We are pleased to hear that you found our team helpful and that you felt well informed throughout the process. Keeping our clients updated is something we consider very important, and we are glad this was reflected in your experience.

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Family Law

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Matter Type:

Child Law

Charlotte

August 12, 2025

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Family Court

Really helpful advice and guidance and supported me with an application to court with matters regarding my daughter. Without the support would still be muddling through and impacting on my daughters and my own wellbeing but now we have clear routines and structure with child arrangements.

Lawyer named in this review:
Kerri Westlake

Kerri Westlake

A representative from Rudlings Solicitors LLP responded to this review on 13 August, 2025:

We are so pleased to hear that Kerri's advice and guidance made a positive difference for both you and your daughter. Supporting our clients through sensitive matters is something we take very seriously, and it’s rewarding to know that the outcome has brought clarity, structure, and peace of mind.

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Wills, Trusts & Probate

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Matter Type:

Legal Power of Attorney

Beverley C

July 28, 2025

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A professional, friendly and swift service

We contacted Octavia regarding the revision of our Wills and the preparation of LPOA's. Octavia gave us very clear and sound advice on our current circumstances and the potential outcomes of various scenarios. With the advice from Octavia we were able to make decisions that would benefit both us and our children in our revised Wills. It was a pleasure to deal with Octavia and we would have no hesitation in recommending her to anyone seeking sound, clear and sensible advice.

Lawyer named in this review:
Octavia Stoodley

Octavia Stoodley

A representative from Rudlings Solicitors LLP responded to this review on 28 July, 2025:

Thank you for your kind feedback. We're so pleased Octavia was able to provide clear, practical advice to support your decisions. It's great to hear you felt confident and well-guided throughout the process. Your recommendation is truly appreciated.

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Verified review

Michelle

July 09, 2025

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Family Law

Great service, very relaxed and friendly atmosphere,

Lawyer named in this review:
Kerri Westlake

Kerri Westlake

A representative from Rudlings Solicitors LLP responded to this review on 14 July, 2025:

Thank you for your kind comments. I’m pleased to hear you found the service to be of a high standard and the atmosphere relaxed and welcoming. We always aim to create a professional yet approachable environment, and your feedback is truly valued.

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Company & Commercial

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Matter Type:

Sales and Purchases

Fran

July 08, 2025

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Excellent!

Honestly, a great service from start to finish! Nothing fazed Shazad and he was able to help navigate through some tricky moments! We couldn't have done it without his expertise and excellent communication skills.
Thank you!!

Lawyer named in this review:
Shazad Butt

Shazad Butt

A representative from Rudlings Solicitors LLP responded to this review on 14 July, 2025:

Thank you for your kind and considered feedback. We are very pleased to hear that you were satisfied with the service provided from beginning to end. Shazad’s professionalism and calm approach in navigating more complex aspects of the matter are qualities we value highly, and we’re delighted they made a positive difference to your experience. Your comments are greatly appreciated, and we wish you all the very best for the future.

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Verified review

Tony

July 08, 2025

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The Best By Far !!

I’ve worked with several conveyancing firms over the years due to lender panel restrictions, but the difference in performance when working with Rudlings is remarkable. Every time I’ve had the opportunity to use them, they’ve demonstrated a level of professionalism and efficiency that sets them apart from the rest.

Shaz, in particular, has been outstanding. He is highly organised, responsive, and consistently keeps things moving forward. He sticks to timelines without compromising on attention to detail, which gives me real confidence throughout the process.

Unfortunately, I can’t always instruct Rudlings due to lender panel limitations — but every time I’m forced to use another firm, the contrast in service quality is clear. I always look forward to working with Shaz and the team at Rudlings whenever possible. Highly recommended.

Lawyer named in this review:
Shazad Butt

Shazad Butt

A representative from Rudlings Solicitors LLP responded to this review on 14 July, 2025:

Thank you for your generous and thoughtful feedback. We are truly grateful for your continued trust and support. It is a pleasure to work with you, and we’re delighted to hear that your experiences with Rudlings have stood out in terms of professionalism, efficiency, and service quality. Shaz’s dedication to delivering timely, meticulous, and proactive support is something we greatly value, and it’s wonderful to know that his efforts have made a lasting impression. We very much appreciate your loyalty and look forward to any opportunity to assist you again in the future.

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Verified review

Tanveer

July 08, 2025

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Exceptional service

I had a great experience with shazad , nice personality, professional and great legal knowledge,I will definitely use his services in the future if required and would recommend them if anyone needs legal advice for the property contract.

Lawyer named in this review:
Shazad Butt

Shazad Butt

A representative from Rudlings Solicitors LLP responded to this review on 14 July, 2025:

Thank you for your kind feedback. We’re delighted to hear that your experience with Shazad was such a positive one. His professional approach, personable manner, and strong legal expertise are qualities we’re very proud of, and it’s wonderful to know they contributed to a smooth process for you. Your recommendation is sincerely appreciated, and we would be pleased to assist you again should you require any further support in the future.

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Housing & Property

Verified review

Matter Type:

Residential Conveyancing

Emma

June 27, 2025

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Brilliant service thank you

Janine was really good - despite many delays in the chain she was proactive when she needed to be, kept us up to date with developments and everything was very clear and well explained.

Lawyer named in this review:
Janine Sadler

Janine Sadler

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Verified review

Anonymous

June 24, 2025

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Divorce

Excellent service. Prompt replies. Clear advice.

Lawyer named in this review:
Kerri Westlake

Kerri Westlake

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Housing & Property

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Matter Type:

Residential Conveyancing

Keith

June 24, 2025

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Friendly and efficient conveyancing service

Conveyancing needed to done to a set timescale and this was achieved with little fuss by paralegal Janine Sadler. After appointment I had no contact with the named solicitor but this was fine.

I would have rated the service at 5 out of 5 had it not been for two things:

The firm doesn’t not have a credit/debit card facility for making small payments on a client’s behalf (in my case a £3 payment to the local authority for a tree preservation order document).

I completed the online appointment document indicating that I would pay estate agent fees. Despite this the payment was made by Rudlings.

Neither of these were a particular problem and without them I’d have given the service 5 stars.

Lawyer named in this review:
Janine Sadler

Janine Sadler

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Reviews collected from

August 28, 2025

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A client

I telephoned the Thetford office Tuesday morning only to be told that someone would call me back (needless to say this didn't happen).
I then telephoned the Bury office & spoke to a very pleasant lady to ask if the Thetford office was closed as it kept going to answer phone. I discussed breafly what it was I was calling about and was assured that a Mr Butt would call me back !
Two offices that have made unforfilled promises.

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Jill

May 01, 2025

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Jill

Excellent conveyancing, with updates when necessary. Claire was quick to respond when I had a query by email or telephone.
I wouldn’t hesitate to engage Rudlings again should I choose to ever choose to move.

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Ahaz

March 21, 2025

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Ahaz

Amazing service provided by Shazad and Ellen. They were friendly and always happy to answer my questions. The work was performed to a high standard and was completed earlier than expected. I would highly recommend them to anyone and would definitely use them again. Thank you!

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Dominic

January 09, 2025

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Dominic

Excellent service, great advice throughout the whole process. Communication was expectational from start to finish. Would highly recommend

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Frankie

December 05, 2024

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Frankie

I would definitely recommend very professionally and extremely efficient.
Very happy with the service.

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Reviews collected from

Housing & Property

Matter Type:

Residential Conveyancing

Oliver Fordham

December 15, 2020

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Oliver Fordham

A really great experience on using this company for the sale and purchase of both houses. Was kept in the loop the whole way and extremely professional and fast! No constant nagging/pushing to complete like I had to with previous solicitors. Please pass my thanks personally to Jason S for his great work. A real asset to your company! 10/10 :)

A representative from Rudlings Solicitors LLP responded to this review on 21 December, 2020:

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Richard Kemp

October 28, 2019

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Richard Kemp

Always great service, usually at the most stressful times. Highly recommended.

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Housing & Property

Matter Type:

Residential Conveyancing

Izzy Allen

June 13, 2019

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Izzy Allen

I used Rudlings Wakelam for the my first property purchase. They were fantastic from start to finish. Every stage of the process I was kept informed and up to date.

I am now using them for a purchase on my second home.

Highly recommend!

A representative from Rudlings Solicitors LLP responded to this review on 30 September, 2020:

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Paul Smith

January 09, 2019

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Paul Smith

Ms Victoria Josif (Partner) was investigated; and found wanting, by the Legal Ombudsman following my complaint for – 1. Disclosure of confidential information to a colleague. 2. Providing a client with inaccurate information on three occasions. 3. Failure to progress a request in a timely manner. 4. Poor communications. For these failing the Legal Ombudsman recommended the firm pay compensation. The recommended compensation was increased for failing to respond to the complaint made on 29 Mar 18. A response to my complaint was received from Stephen McGrath (Partner) on 19 Sep 18, but only after a letter was sent to the firm on 14 Sep 18 by the Legal Ombudsman asking why they had not responded. I would not recommend the services of Rudlings Wakelam, especially as the three people involved in the complaint were the three partners!

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John Rutland

April 19, 2018

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John Rutland

John Rutland recommends Rudlings Wakelam Solicitors.

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