01284 755771
At Rudlings Solicitors, we do not only strive to do things right but to do the right thing. When you become a client, we promise to: - Provide you with the highest standards of client service - Be open, approachable and friendly - Treat you with respect and dignity at all times - Work with you to achieve the best outcome for you - Provide you with advice that is practical and clear - Ensure that quality is at the forefront of everything we do for you - Ensure that our fees are transparent, with no hidden surprises We have 4 offices across East Anglia – Bury St Edmunds, Brandon, Thetford and Norwich. Read more...
Rudlings Solicitors LLP
have 3 other locations
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Rudlings Solicitors LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Rudlings Solicitors LLP. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Rudlings Solicitors LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Rudlings Solicitors LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Rudlings Solicitors LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Rudlings Solicitors LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Rudlings Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
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Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Rudlings LLP.
Chris Davies
Collected on:
Shazad was a great support for us buying our first home. Always very proactive, quick to respond, and happy to answer questions (of which we had many). Definitely recommend!
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This review has been left by a verified client who used Rudlings LLP.
Marion
Collected on:
All went very smoothly & Shazad was always available to ask any questions that arose.
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This review has been left by a verified client who used Rudlings LLP.
Ian
Collected on:
My experience excellent, Shazad was very approachable and open and helped to make very stressful situation very much less stressful
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This review has been left by a verified client who used Rudlings LLP.
Steven
Collected on:
Super smooth. Shazad handled everything with minimum stress. Always contactable, returning our communications quickly. Our discussions about technical details were handled with patience, and Shaz took the care to make everything accessible to us.
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This review has been left by a verified client who used Rudlings LLP.
Stephen
Collected on:
From the very outset, Claire and Meghan were extremely helpful, methodically and thoroughly professional. They were always available to answer any question that arose and always gave clear, concise and detailed answers.
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Verified review
This review has been left by a verified client who used Rudlings LLP.
Matter Type:
Wills
Anonymous
Collected on:
Thanks- So easy!
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Verified review
This review has been left by a verified client who used Rudlings LLP.
Muhammad
Collected on:
Great experience, would use again. Shaz was very informative and responsive
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Verified review
This review has been left by a verified client who used Rudlings LLP.
Matter Type:
Residential Conveyancing
Robert
Collected on:
The best experience I’ve had with solicitor's so far. No transaction is flawless, but they did a good job overall.
Claire Watson from Rudlings Solicitors LLP responded to this review on 23 February, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Rebecca
Collected on:
I have sold many houses.
And I have never once needed to chase my solicitor so much.
I’ve had to make my own phone calls to make sure things are being completed.
I’ve never once had a phone call returned and I’ve called many times.
Emails get ignored.
The money from our sale from nearly two weeks ago hasnt been sent yet.
Even thou we’ve been told it would be yesterday.
He wouldn’t release funds because he needed “evidence” of my expenses.
The receipts were forwarded to him by me and a colleague in the firm months ago.
This may be just a job to him.
But this is our lives and the lack of communication and incompetence of doing what was promised has left us with sleepless nights.
Our house was even sold via auction and had a contract to be completed in 28 days.
Jamie didn’t have any of the financial information at the ready so went way over the contract dates.
Paperwork was only re sent to the other party because I arranged it.
Complete shambles.
I could go on. But I’m saving the majority for the financial ombudsman.
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Verified review
This review has been left by a verified client who used Rudlings LLP.
Matter Type:
Wills
David Gordon
Collected on:
Very professional service. The whole process was fully explained by Louisa which I found very easy to follow.I would certainly recommend the company to anyone in the future.
A representative from Rudlings Solicitors LLP responded to this review on 01 February, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Matter Type:
Residential Conveyancing
Benjamin
Collected on:
Jamie and the team at Rudlings did a fantastic job making our move as painless as possible. The quiet professionalism with personal contact made us feel very reassured throughout the process. Jamie gave us regular updates and sound advice highlighting areas we needed to consider and explain what he felt was important and what was not.
I would thoroughly recommend anyone dealing with property transactions to contact Rudlings and use them.
A representative from Rudlings Solicitors LLP responded to this review on 15 March, 2021:
Good afternoon Benjamin, Thank you for the kind words! We are delighted that you were happy with the service. Kind regards Rudlings Wakelam
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Stuart
Collected on:
We were very pleased with the way our house sale was efficiently and professionally dealt with, very good.
A representative from Rudlings Solicitors LLP responded to this review on 04 March, 2021:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Matter Type:
Residential Conveyancing
Jonno
Collected on:
Jamie dealt with our house sale and purchase with efficiency and professionalism. He responded to all of our questions very quickly with great detail making the transaction run very smoothly. He also had a good relationship with both estate agents which really helped with the progress. Thank you very much for all of your hard work in making this happen.
A representative from Rudlings Solicitors LLP responded to this review on 21 December, 2020:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Matter Type:
Residential Conveyancing
Oli
Collected on:
Excellent services here from the conveyancing team, particularly Jamie Robinson. I have worked with multiple conveyancing solicitors and these guys are by far the best I have used. Very responsive and proactive in working. At no point did I need to chase or follow up and felt I could let them get on with the deal knowing it would complete in a timely manor. Great work. 10/10. Recommended.
A representative from Rudlings Solicitors LLP responded to this review on 30 November, 2020:
Oli, thanks for the positive feedback. Please pass along your positive comments to anyone else that you think Jamie and the team can help.
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Matter Type:
Residential Conveyancing
Matko
Collected on:
Jamie Robinson was fantastic, responsive, efficient and we would thoroughly recommend this firm.
A representative from Rudlings Solicitors LLP responded to this review on 25 November, 2020:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Matter Type:
Residential Conveyancing
Oliver Fordham
Collected on:
A really great experience on using this company for the sale and purchase of both houses. Was kept in the loop the whole way and extremely professional and fast! No constant nagging/pushing to complete like I had to with previous solicitors. Please pass my thanks personally to Jason S for his great work. A real asset to your company! 10/10 :)
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Richard Kemp
Collected on:
Always great service, usually at the most stressful times. Highly recommended.
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Matter Type:
Residential Conveyancing
Izzy Allen
Collected on:
I used Rudlings Wakelam for the my first property purchase. They were fantastic from start to finish. Every stage of the process I was kept informed and up to date.
I am now using them for a purchase on my second home.
Highly recommend!
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Paul Smith
Collected on:
Ms Victoria Josif (Partner) was investigated; and found wanting, by the Legal Ombudsman following my complaint for – 1. Disclosure of confidential information to a colleague. 2. Providing a client with inaccurate information on three occasions. 3. Failure to progress a request in a timely manner. 4. Poor communications. For these failing the Legal Ombudsman recommended the firm pay compensation. The recommended compensation was increased for failing to respond to the complaint made on 29 Mar 18. A response to my complaint was received from Stephen McGrath (Partner) on 19 Sep 18, but only after a letter was sent to the firm on 14 Sep 18 by the Legal Ombudsman asking why they had not responded. I would not recommend the services of Rudlings Wakelam, especially as the three people involved in the complaint were the three partners!
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John Rutland
Collected on:
John Rutland recommends Rudlings Wakelam Solicitors.
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We have 6 partners, 40 other solicitors and support staff and offer a broad portfolio of services to our clients, whether they are individuals, businesses or organisations. We have a reputation for being a friendly, approachable and forward thinking practice that truly does provide advice through every aspect of your life.
