21 Consumer Rights reviews
Reviewed for Consumer Disputes (8)Collective Actions (6)Litigation Law (4)
Leads the Consumer Rights team
Michael Horne
Managing Director
Works with Alan Horne
“I am in the process of taking someone to a small claims court without a solicitor. I found myself this morning needing some legal guidance. It meant speaking to a solicitor. Not having had a great experience in the past with a solicitor and the legal system I have no trust. it was not easy to have to call one and ask for help. After searching on the internet for some free advice I came across Kidwells, I called Mike on the number provided and guess what? I had the best experience I could possibly have had. Mike answered with a kind non intimidating voice, he re-assured me straight away that he was there to help and asked how he could do that. The conversation from start to finish was professional, and funny in places, Mike, you were patient and explained several times in different ways what it was you needed me to understand in response to my questions. You did not speak in terms I could not understand. I needed help and Mike you gave it to me. I came away from the experience feeling that it really is all about the person. Thank you Mike! for sincerely wanting to help me and for knowing your subject well (not wanting to sound condescending) but you should teach. You're good at it :-) If asked by anyone who I could recommend for legal advice I will send them your way. Why wouldn't I !.”
- very helpful
- highly knowledgeable
- prompt responses