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Legal advice for all aspects of personal and business life We all face challenges along life’s journey and that’s why our team are on hand with a wide range of legal solutions for both individuals and businesses. Combining our expert knowledge of the law with our down to earth, friendly approach, our team will work with you to find a resolution to your legal issue and will ensure the best possible outcome. Get in touch today to find out how we can help. Read more...
Also known as - RIchard Reed Solicitors
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Richard Reed Ltd on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Richard Reed Ltd. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Richard Reed Ltd and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Richard Reed Ltd performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Richard Reed Ltd and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Richard Reed Ltd compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
The rankings below show the areas of expertise that Richard Reed Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Richard Reed Ltd.
Matter Type:
Property Disputes
Joanne
Collected on:
Phil was on the ball and contacting me rather than me chasing him which is the usual case with solicitors. Highly recommend
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Verified review
This review has been left by a verified client who used Richard Reed Ltd.
Tanya
Collected on:
Kat was great from the moment I called, she was extremely informative, supportive and gave me loads of options. Honestly, would recommend her again to anyone with any employment issues.
A representative from Richard Reed Ltd responded to this review on 09 July, 2025:
Thank you for your kind words and for taking the time to share your experience. We’re delighted to hear that Kat provided you with exceptional service. If you ever need any further assistance, please don’t hesitate to call us. Many Thanks.
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Verified review
This review has been left by a verified client who used Richard Reed Ltd.
Matter Type:
Purchase and Sale
Andrew
Collected on:
Excellent service. Great communication. Prompt response. Easy process of purchasing our property.
A representative from Richard Reed Ltd responded to this review on 03 July, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Richard Reed Ltd.
Matter Type:
Wills
Anonymous
Collected on:
The services proved by Richard Reed has been excellent. I would highly recommend this company for all your legal services.
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Verified review
This review has been left by a verified client who used Richard Reed Ltd.
Matter Type:
Wills
Derek
Collected on:
Simplified and explained the process thoroughly
A representative from Richard Reed Ltd responded to this review on 02 July, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Richard Reed Ltd.
Matter Type:
Tenant Eviction
Joanne
Collected on:
Needed assistance in evicting a tenant who had disappeared having failed to pay rent. He had left furniture and other belongings and someone living there who was not on the tenancy.
Solicitor took us through the eviction process including the court attendance and meeting the bailiff.
Not quite five stars given as Lewis was still a trainee at commencement and occasionally this meant comprehensive experience in these matters was not always immediately evident. I would however use this solicitor again.
A representative from Richard Reed Ltd responded to this review on 02 July, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Richard Reed Ltd.
Matter Type:
Wills
Keith
Collected on:
I spent some time researching for a suitable provider of Will writing and Probate services and am delighted to have come across Richard Reed Solicitors. I can only express my satisfaction and gratitude with the service I received. I had put off for some time what I thought would be a difficult and daunting task but at the initial telephone discussion I had with solicitor, Jonny Cochayne, I was put at ease and dealt with in a very welcoming, professional but friendly, relaxed manner. This continued throughout the process. I felt a valued customer. Jonny thoroughly explained, listened, answered my questions and dealt with everything efficiently including some alterations. He fully checked my wishes were accurately recorded and that I was comfortable to sign-off the prepared document. I’d also like to mention the pleasant and friendly welcome from the receptionist when I called into the office. This added to the overall positive experience giving me ino hesitation with the 5-star rating. Thank You.
A representative from Richard Reed Ltd responded to this review on 25 June, 2025:
Thank you for your wonderful review! We're thrilled to hear that you've consistently had a positive experience with us. Making our clients feel valued and ensuring information is clear and easy to understand is so important to us. We truly appreciate your trust and look forward to assisting you again in the future!
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Verified review
This review has been left by a verified client who used Richard Reed Ltd.
Matter Type:
Wills
Leslie
Collected on:
Annalise was very friendly and professional she provided an excellent service in helping us complete our wills . All reception staff were very welcoming and friendly. A very caring company would recommend to all our friends. Reasonably priced for excellent care
A representative from Richard Reed Ltd responded to this review on 24 June, 2025:
Thank you for taking the time to share your positive experience with us. Client satisfaction is our top priority, and your kind words reaffirms the hard work we put in every day. We look forward to working with you again in the future.
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Verified review
This review has been left by a verified client who used Richard Reed Ltd.
Matter Type:
Purchase and Sale Of Commercial Property
Derek
Collected on:
The team were informative and very supportive ensuring our understanding of the process
A representative from Richard Reed Ltd responded to this review on 24 June, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Richard Reed Ltd.
Matter Type:
Purchase and Sale Of Commercial Property
Gillian
Collected on:
Ian was always helpful if needing anything explained
A representative from Richard Reed Ltd responded to this review on 12 June, 2025:
Thank you for your positive review. Client satisfaction is our top priority, we look forward to working with you if you need us again in the future.
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John
Collected on:
Very professional to deal with but also pleasant with it. Everything sorted very easily and would happily use them again.
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Matter Type:
Children
Tanya
Collected on:
very good solicitors amy orange is amazing
A representative from Richard Reed Ltd responded to this review on 27 May, 2025:
Thank you for your kind words and for taking the time to leave a review. We're glad to hear that we were able to help you. If you ever need assistance in the future, we’re always here to help.
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Drewcorleone
Collected on:
Review of Services
I am writing to share my experience with Richard Reed, which I found to be unsatisfactory due to several factors that significantly impacted the overall process.
The duration of the transaction was prolonged, primarily attributed to what I can only describe as a lackluster approach from the team. Communication was poor, particularly in navigating the complexities of working with a young, first-time buyer. This lack of support was disappointing, especially given the importance of empathy and understanding in such situations.
Throughout the process, I felt that there was a noticeable absence of compassion or empathy, which are essential qualities in customer service. Instead, I encountered numerous excuses that shifted blame away from the team, rather than taking responsibility for the delays and frustrations experienced.
Additionally, I found the handling of my concerns to be unprofessional. When I expressed my frustration, the response was to threaten to terminate our conversation, rather than addressing the issues at hand. This reaction seemed disproportionate and indicative of a thin-skinned approach, which is surprising for a team in this industry.
Given my experience, I would advise potential clients to reconsider using Richard Reed. The lack of effective communication, empathy, and professionalism in handling customer concerns has left me with little confidence in their services.
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Matter Type:
Residential Conveyancing
Lori
Collected on:
As a first time buyer, it can feel quite daunting when the house buying process starts. Nicola and Joanne have been nothing but fantastic. They made the buying process so hassle free and their communication was excellent - cannot fault them one bit!
A representative from Richard Reed Ltd responded to this review on 13 March, 2025:
We always appreciate it when our new clients take the time to share feedback about our law firm's legal services. We are so glad that you had such a positive experience and look forward to working with you in the future.
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Matter Type:
Residential Conveyancing
Brian
Collected on:
Best solicitors in Sunderland
A representative from Richard Reed Ltd responded to this review on 07 February, 2025:
Thank you, Brian, for your fantastic review! Thank you for recommending Richard Reed Solicitors!
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Matter Type:
Residential Conveyancing
Marie Burden
Collected on:
Reliability and dedication to the client
A representative from Richard Reed Ltd responded to this review on 18 January, 2021:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Matter Type:
Residential Conveyancing
Victoria Watson
Collected on:
Excellent service, very prompt and very professional.
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Matter Type:
Residential Conveyancing
Emma Jayne
Collected on:
We have just sold our property and purchased our new home with Richard Reed Solicitors. Nicola and Joanne were fantastic throughout the entire process! The communication and efficiency were second-to-none. Nicola and Joanne answered our questions, dealt with matters extremely promptly and made the matter of selling and buying less stressful. Could not recommend Nicola & her team at Richard Reed Solicitors enough!
A representative from Richard Reed Ltd responded to this review on 09 April, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Matter Type:
Residential Conveyancing
Jordon Nelson
Collected on:
these guys have been very helpful with a issue i had. i've had some excellent advice and they've been very helpful.
thanks again
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Matter Type:
Commercial Law
Ted Cummings
Collected on:
Been a client for years, No desire pr need to change.
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As a well-known and reputable law firm in Sunderland, Richard Reed Solicitors is recognised throughout Wearside and right across the North East for our dedication to the outstanding provision of legal services to both individual and commercial clients. We have a long and well-respected history, with Richard Reed himself establishing the business back in 1948. We are very proud of our heritage and it’s close to our hearts in everything we do. We have come a long way since 1948 and the firm has gone from strength to strength, year after year.
For You: Family Law Wills, Trusts & Probate Personal Disputes Residential Property Employment Law For Your Business: Corporate & Commercial Commercial Property Dispute Resolution Employment Law & HR
