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Legal advice for all aspects of personal and business life We all face challenges along life’s journey and that’s why our team are on hand with a wide range of legal solutions for both individuals and businesses. Combining our expert knowledge of the law with our down to earth, friendly approach, our team will work with you to find a resolution to your legal issue and will ensure the best possible outcome. Get in touch today to find out how we can help. Read more...
Also known as - RIchard Reed Solicitors
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Richard Reed Ltd on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Richard Reed Ltd. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Richard Reed Ltd and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Richard Reed Ltd performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Richard Reed Ltd and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Richard Reed Ltd compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
The rankings below show the areas of expertise that Richard Reed Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Richard Reed Ltd.
Matter Type:
Lasting power of attorney
JM
Collected on:
We found working with Annaleise a very easy and pleasant experience. She dealt with things quickly, explained details carefully and expedited everything to our satisfaction
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Verified review
This review has been left by a verified client who used Richard Reed Ltd.
Matter Type:
Employment Law
John
Collected on:
Both Kat and Hilda from day 1 were great to work with. Expertise shown from my first call through to resolution guiding me along the way. Would recommend Kat Moody as a solicitor in her field every single time. Hilda also great to work with, again keeping the process streamlined and overall while you don't want to need a solicitor sometimes you do. Therefore my experience was a positive one
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Verified review
This review has been left by a verified client who used Richard Reed Ltd.
Matter Type:
Children
Anonymous
Collected on:
I cannot put into words how fantastic Cassandra was supporting me in a very difficult process. Her professionalism, compassion and overall expertise is second to none and i would highly recommend to anyone.
I would like to thank Cassandra and the team for their overall support
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Verified review
This review has been left by a verified client who used Richard Reed Ltd.
Matter Type:
Residential Conveyancing
Costel-Cristian
Collected on:
Very happy with Richard Reed company they always answer my questions with great service and great communication!!!
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Verified review
This review has been left by a verified client who used Richard Reed Ltd.
Matter Type:
Divorce
Lorraine
Collected on:
I was absolutely dreading having to go through/deal with my divorce, but my solicitor Debra Taylor from Richard Reed Solicitors was my saviour. She guided and helped me through the procedures and reassured me when I needed it. Her competence in dealing with everything was second to none and gave me the courage to "cross the finish line". I cannot thank her enough. She made something so hard to do, become bearable. Secretary Danielle was also brilliant in relaying information.
A representative from Richard Reed Ltd responded to this review on 13 March, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Richard Reed Ltd.
Matter Type:
Residential Conveyancing
Louise
Collected on:
Fast and efficient service and kept informed all the way through.
A representative from Richard Reed Ltd responded to this review on 13 March, 2025:
Thank you for your feedback. We truly appreciate your positive feedback. and look forward to collaborating with you again in the future.
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Verified review
This review has been left by a verified client who used Richard Reed Ltd.
Anonymous
Collected on:
Overall I was disappointed with their service. They were more expensive than other firms but I went with them because of their reputation.
I felt like I had no unprompted communication from my solicitor and the only updates I received I had to chase, sometimes multiple times.
They have an app that is supposed to keep you up to date. However this was never updated.
I was not in a chain and bought a part exchanged property so was expecting it to go through quickly. This wasn’t the case but I don’t know how much that was their fault. However, it seemed like no work was done on my case until I chased for an update.
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Verified review
This review has been left by a verified client who used Richard Reed Ltd.
Matter Type:
Residential Conveyancing
Edward
Collected on:
Efficient and went as smooth as silk, highly recommend
A representative from Richard Reed Ltd responded to this review on 13 March, 2025:
Thank you so much for your review. We’re thrilled to hear that you had a positive experience with us. Your feedback means a lot to us and helps us continue to improve. We look forward to working with you again!
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Verified review
This review has been left by a verified client who used Richard Reed Ltd.
Matter Type:
Residential Conveyancing
Carole
Collected on:
Would certainly recommend and would not hesitate to contact them when needed
A representative from Richard Reed Ltd responded to this review on 13 March, 2025:
Thank you for taking the time to share your positive experience with us. Client satisfaction is our top priority, and your review reaffirms the hard work we put in every day. We look forward to working with you again in the future.
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Verified review
This review has been left by a verified client who used Richard Reed Ltd.
Matter Type:
Wills
Joan
Collected on:
From start to completion, we found Jonny explained everything to us patiently, professionally and respectfully. He was a pleasure to know.
A representative from Richard Reed Ltd responded to this review on 13 March, 2025:
Thank you so much for your review. Our team works hard to ensure we meet our clients' expectations, and we're so pleased to hear that we succeeded and that you would recommend us to others. Thank You
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Drewcorleone
Collected on:
Review of Services
I am writing to share my experience with Richard Reed, which I found to be unsatisfactory due to several factors that significantly impacted the overall process.
The duration of the transaction was prolonged, primarily attributed to what I can only describe as a lackluster approach from the team. Communication was poor, particularly in navigating the complexities of working with a young, first-time buyer. This lack of support was disappointing, especially given the importance of empathy and understanding in such situations.
Throughout the process, I felt that there was a noticeable absence of compassion or empathy, which are essential qualities in customer service. Instead, I encountered numerous excuses that shifted blame away from the team, rather than taking responsibility for the delays and frustrations experienced.
Additionally, I found the handling of my concerns to be unprofessional. When I expressed my frustration, the response was to threaten to terminate our conversation, rather than addressing the issues at hand. This reaction seemed disproportionate and indicative of a thin-skinned approach, which is surprising for a team in this industry.
Given my experience, I would advise potential clients to reconsider using Richard Reed. The lack of effective communication, empathy, and professionalism in handling customer concerns has left me with little confidence in their services.
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Matter Type:
Residential Conveyancing
Lori
Collected on:
As a first time buyer, it can feel quite daunting when the house buying process starts. Nicola and Joanne have been nothing but fantastic. They made the buying process so hassle free and their communication was excellent - cannot fault them one bit!
A representative from Richard Reed Ltd responded to this review on 13 March, 2025:
We always appreciate it when our new clients take the time to share feedback about our law firm's legal services. We are so glad that you had such a positive experience and look forward to working with you in the future.
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Matter Type:
Residential Conveyancing
Brian
Collected on:
Best solicitors in Sunderland
A representative from Richard Reed Ltd responded to this review on 07 February, 2025:
Thank you, Brian, for your fantastic review! Thank you for recommending Richard Reed Solicitors!
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Matter Type:
Commercial Law
Veronica
Collected on:
Very professional and efficient service.
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Matter Type:
Residential Conveyancing
Natty
Collected on:
Need it urgent doc verified.
Excellent service and the same day as I need it! No waiting time, thank you!!!
A representative from Richard Reed Ltd responded to this review on 22 January, 2025:
Thank you for your review! We’re glad we could assist you promptly and provide the service you needed without delay. If you require further assistance in the future, don’t hesitate to get in touch.
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Matter Type:
Residential Conveyancing
Marie Burden
Collected on:
Reliability and dedication to the client
A representative from Richard Reed Ltd responded to this review on 18 January, 2021:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Matter Type:
Residential Conveyancing
Victoria Watson
Collected on:
Excellent service, very prompt and very professional.
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Matter Type:
Residential Conveyancing
Emma Jayne
Collected on:
We have just sold our property and purchased our new home with Richard Reed Solicitors. Nicola and Joanne were fantastic throughout the entire process! The communication and efficiency were second-to-none. Nicola and Joanne answered our questions, dealt with matters extremely promptly and made the matter of selling and buying less stressful. Could not recommend Nicola & her team at Richard Reed Solicitors enough!
A representative from Richard Reed Ltd responded to this review on 09 April, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Matter Type:
Residential Conveyancing
Jordon Nelson
Collected on:
these guys have been very helpful with a issue i had. i've had some excellent advice and they've been very helpful.
thanks again
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Matter Type:
Commercial Law
Ted Cummings
Collected on:
Been a client for years, No desire pr need to change.
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As a well-known and reputable law firm in Sunderland, Richard Reed Solicitors is recognised throughout Wearside and right across the North East for our dedication to the outstanding provision of legal services to both individual and commercial clients. We have a long and well-respected history, with Richard Reed himself establishing the business back in 1948. We are very proud of our heritage and it’s close to our hearts in everything we do. We have come a long way since 1948 and the firm has gone from strength to strength, year after year.
For You: Family Law Wills, Trusts & Probate Personal Disputes Residential Property Employment Law For Your Business: Corporate & Commercial Commercial Property Dispute Resolution Employment Law & HR
