This review is for a different branch.
Taken from its website: “At Davisons law firm our clients are at the heart of everything we do.” That is a lie. In my experience with Davisons, clients are an inconvenience. Kieren Mulvey took £500 as an advance fee for conveyancing and then refused to speak to me. Nor would he email me. This went on for three weeks. Outrageous. So rude. How can a solicitor think it acceptable to refuse to speak to a new client for three weeks? What is the thought process that goes on in his mind that culminates in ‘no I shall not speak to my new client, he is just an inconvenience’? On Kieren Mulvey’s meaningless internet blurb, he writes: “I look to go the extra mile for my clients.” Typo. What he means is: “I run a mile from my clients.”.
On the rare times I did receive emails from the ‘Head of Client Experience Team’ (yes, that is a real title, it is not a joke) and Kieren Mulvey’s junior the salutation was ‘Hi Geoffrey’. Extraordinary. It took me aback. I thought it must be a prank. I had never met those people yet, despite it being a formal, legal, professional setting, they acted as though we were friends meeting at a party. No, no, no. Disrespectful behaviour. Not good.
I fired Davisons, and have gone to a proper law firm. I am writing this review to alert others that if you care for your affair to be dealt with professionally then you will do well to look elsewhere.
Davisons had the responsibility of dealing with my money, my investment and my future home. The company could not care less. Buying a new home should be a pleasure. Davisons does all it can to make it frustrating.
