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Nps Law LLP

4.8 | 181 Reviews 181 Reviews | Housing & Property
573 Total Company Reviews info icon Housing & Property | info icon 573 Total Company Reviews Housing & Property | info icon 573 Total Company Reviews

1 Cranmore Drive, Shirley, Solihull, West Midlands, B90 4RZ

Accepting new clients

1 Cranmore Drive, Shirley, Solihull, West Midlands, B90 4RZ

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 570169

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Nps Law LLP |
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Nps Law LLP Review Scores & Client Satisfaction Overview

4.8
Excellent
95%+
Value for
Money
Value for money: 95%+
95%+
Success
Rate
Satisfied with outcome: 95%+
95%+
Would
Recommend
Would recommend to friends and family: 95%+
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.8/5

Accreditations

Nps Law LLP are accredited by

The Law Society accreditation awarded to Nps Law LLP
Conveyancing Quality Scheme accreditation awarded to Nps Law LLP
Trading names:
• NPS Law

Description

Whether you are a first-time buyer, a probate executor, or a commercial developer, NPS Law, a trusted law firm in the UK, can help. Additionally, we offer the expertise and competence needed to navigate legal issues efficiently and effectively in every situation. Moreover, our dedicated team of experienced lawyers includes specialist conveyancing solicitors, residential conveyancing solicitors in the UK, wills and probate solicitors, and experts in commercial conveyancing in the UK. As a result, we provide tailored legal solutions designed to help you achieve the best outcomes. Trust NPS Law for reliable legal guidance and exceptional client service every step of the way.

Rankings by area of expertise

The rankings below show the areas of expertise that Nps Law LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Nps Law LLP Review Scores & Client Satisfaction Overview

4.7
Excellent
95%
Value for
Money
Value for money: 95%
12% above
national average
94%
Success
Rate
Satisfied with outcome: 94%
12% above
national average
94%
Would
Recommend
Would recommend to friends and family: 94%
13% above
national average
Communication 4.7/5
Initial Impressions 4.7/5
Approachability 4.7/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.7/5
Value for money 4.7/5

Accreditations

Nps Law LLP are accredited by

The Law Society accreditation awarded to Nps Law LLP
Conveyancing Quality Scheme accreditation awarded to Nps Law LLP
Trading names:
• NPS Law

Description

Whether you are a first-time buyer, a probate executor, or a commercial developer, NPS Law, a trusted law firm in the UK, can help. Additionally, we offer the expertise and competence needed to navigate legal issues efficiently and effectively in every situation. Moreover, our dedicated team of experienced lawyers includes specialist conveyancing solicitors, residential conveyancing solicitors in the UK, wills and probate solicitors, and experts in commercial conveyancing in the UK. As a result, we provide tailored legal solutions designed to help you achieve the best outcomes. Trust NPS Law for reliable legal guidance and exceptional client service every step of the way.

Rankings by area of expertise

The rankings below show the areas of expertise that Nps Law LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Nps Law LLP

Meet the team of Nps Law LLP

Contact & Locations - Nps Law LLP

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

1 Cranmore Drive, Shirley, Solihull, West Midlands, B90 4RZ

Reviews

4.8 /5 181 Reviews
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Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Nps Law LLP

Clients praise the firm’s conveyancing expertise across property purchases, sales, remortgages, land transactions and auction work, often noting strong handling of tight deadlines and complex matters. Reviews highlight efficient progress, thorough attention to detail and clear updates throughout each stage. Clients value the team’s professionalism, approachability, responsiveness and proactive case management, alongside reassuring support that makes stressful transactions feel smoother and more manageable. Friendly, patient and helpful service is repeatedly mentioned, with many clients feeling well informed and confident from start to finish.

Excellent communication
Professional service
Responsive team
Proactive support
Clear updates
Efficient handling
Attention to detail
Friendly approach
Helpful guidance
Fast completion

ReviewSolicitors Review List

Profile image of Oluwaseyi O.

Oluwaseyi O.

NPS Law did a good job.

NPS Law did a good job representing as my solicitor during my mortgage process. I made some complaints during the process and they were able to make adjustments and see to the success of the completion. Brook Illing was my conveyance executive and he did well to make sure the process was completed. Thank you. Oluwaseyi O.

from Nps Law LLP

Thank you for your feedback. We’re glad Brook helped bring your mortgage process to a successful conclusion and appreciate you sharing your experience with Nps Law.

0
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anonymous

House sale

All I will say is , do not use this firm to undertake your Conveyancing.

A representative from Nps Law LLP responded to this review

We are sorry to hear that you were not satisfied with the service you received and we would like the opportunity to discuss this. Please could you contact complaints@nps-law.co.uk

0
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Alexandra Filip

Avoid at all costs

I had a terrible experience with NPS Law when I remortgaged earlier this year. I have instructed them with more than 3 months before my old mortgage deal was expiring, but they have managed to drag the process for 4 months and half, which resulted me in losing more than £700 as I have been forced to on the SVR with my old mortgage provider. The communication was very poor and they were very unaware of the processes (especially the Help to Buy work-stream) and I had to personally call HTB and the new mortgage provider to push things along.

Legal experts tagged in
this review

A representative from Nps Law LLP responded to this review

Thank you for taking the time to share your feedback. We sincerely appreciate you bringing these concerns to our attention, and we understand your frustration regarding the timeline and communication throughout your remortgage process. We have received your formal complaint and take all feedback seriously. You will receive a detailed response to your complaint today, which will address each of the points you've raised, including the delays, communication gaps, and the Help to Buy process. We recognise that this experience fell short of the standard we aim to deliver, and we're committed to understanding what happened and how we can improve. Our complaints team will provide the personalised attention your concerns deserve. Thank you for your patience.

0
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Profile image of Helen

Helen

Housing & Property

Thankyou

Thanks to Amandeep and Harvey for assisting us in the sale of our property which completed today. Great relief its finalised, and for your support throughout the selling process. Helen

Legal experts tagged in
this review

from Nps Law LLP

Hi Helen, we appreciate you taking the time to share your experience and wish you all the best for the future.

0
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Profile image of Usama Azam

Usama Azam

Extremely Disappointing Experience – Poor Communication and Constant Chasing

My experience with NPS Law, particularly in dealing with Hamza Ahmad and Sofia Ahmad, has been extremely disappointing. The biggest issue throughout the transaction has been communication. Trying to speak to the person actually handling the matter has been unnecessarily difficult. Almost every time I have called, I have been unable to get through to Hamza or Sofia directly. Messages are left, calls are chased, and far too often I have found myself having to repeatedly follow up simply to understand what is happening with my own transaction. There has also been a frustrating amount of back-and-forth, unclear updates and a lack of proactive case management. At various stages I have had to specifically ask what remains outstanding, who is responsible for it, whether the other solicitors have been chased, and what is actually preventing matters from progressing. I fully appreciate that conveyancing can involve third parties and that not every delay is within a solicitor's control. However, what is within their control is communication, escalation, proactive chasing and keeping their client properly informed. Unfortunately, this is where my experience with NPS Law has fallen well below the standard I would reasonably expect from a professional conveyancing firm. When a client is involved in a significant property transaction, they should not have to continually call, email and chase their own solicitor for basic updates or repeatedly request that outstanding matters are escalated. Based on my personal experience, I would not recommend NPS Law to anyone for conveyancing purposes. The whole process has caused unnecessary frustration and has been made considerably more stressful by the lack of accessible and proactive communication.

Legal experts tagged in
this review

from Nps Law LLP

We are sorry to hear that your experience did not meet the level of service we aim to provide. We take feedback seriously and would welcome the opportunity to review your experience in more detail. Please contact us directly so that we can address your concerns appropriately.

1
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Other Reviews

Profile image of Asma Nabizada

Asma Nabizada

Asma

As a first-time buyer, I didn’t really know what to expect or how the whole process worked, but NPS Law made everything a lot easier for me. The team were helpful, explained things clearly and kept me updated as things progressed. Buying a house can be quite stressful, especially when it’s your first time, so I really appreciated the support. Everything was completed on time and I’m really happy with the service. Thank you to the team for making the process easier for me.

0
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Profile image of Kirsty Wright

Kirsty Wright

Kirsty

We have recently used NPS to purchase another rental property. We have been very impressed with prompt replies and good communication throughout the whole process. We will definitely use them again in the future.

0
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Profile image of Roxanne Bracken

Roxanne Bracken

Roxanne

Used to manage sale of my elderly aunts property, really great service from start to finish helpful and informative friendly staff all done quickly and professionally

0
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Profile image of Lydia Jones

Lydia Jones

Housing & Property

Lydia

Absolutely exceptional service, the entire process was fast and informative. This is not the first property I have bought, but it is the best experience I have had. Cannot praise the team enough. In the past I have waited months for progress with next to no updates. NPS is like a breath of fresh air - with constant updates along the way. I’ve been recommending NPS Law to all my family and friends and will continue to do so.

0
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Profile image of aadil saddique

aadil saddique

Housing & Property

aadil

We cannot recommend NPS Law highly enough for the outstanding support we received throughout our house purchase. From start to finish, the service we received was truly exceptional, and we honestly could not have asked for a better team to guide us through such an important milestone in our lives. Our paralegal Fatima Kureishi was absolutely phenomenal — professional, incredibly knowledgeable, proactive, and genuinely committed to ensuring everything went as smoothly as possible. She went above and beyond at every stage, kept us informed throughout the process, responded to our queries with patience and care, and made what can often be a stressful experience feel so much more manageable. Her dedication, attention to detail, and willingness to go the extra mile deserve the highest praise. The solicitor Zara Younis was equally fantastic, providing expert guidance and reassurance throughout the process. It was clear that we were in capable hands, and the professionalism, efficiency, and care shown by the entire team gave us real confidence from beginning to end. If you are looking for a reliable, professional, and genuinely exceptional legal team to assist with your property purchase, look no further than NPS Law. We would recommend them without hesitation and would absolutely use them again in the future. Thank you for making such an important chapter of our lives a positive and memorable experience!

Legal experts tagged in
this review

from Nps Law LLP

We’re grateful for your thoughtful review, Aadil. Fatima, Zara and the wider team will be delighted to know their care, clear communication and attention throughout your purchase made such a difference. Congratulations on your new home, and thank you for placing your trust in NPS Law.

0
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Reviews

4.7 /5 573 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Nps Law LLP

Clients praise the firm’s conveyancing expertise across property purchases, sales, remortgages, land transactions and auction work, often noting strong handling of tight deadlines and complex matters. Reviews highlight efficient progress, thorough attention to detail and clear updates throughout each stage. Clients value the team’s professionalism, approachability, responsiveness and proactive case management, alongside reassuring support that makes stressful transactions feel smoother and more manageable. Friendly, patient and helpful service is repeatedly mentioned, with many clients feeling well informed and confident from start to finish.

Excellent communication
Professional service
Responsive team
Proactive support
Clear updates
Efficient handling
Attention to detail
Friendly approach
Helpful guidance
Fast completion

ReviewSolicitors Review List

Profile image of anonymous

anonymous

Professional services

I had a very good service experienced and would definitely recommend. .

0
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Profile image of Oluwaseyi O.

Oluwaseyi O.

NPS Law did a good job.

NPS Law did a good job representing as my solicitor during my mortgage process. I made some complaints during the process and they were able to make adjustments and see to the success of the completion. Brook Illing was my conveyance executive and he did well to make sure the process was completed. Thank you. Oluwaseyi O.

from Nps Law LLP

Thank you for your feedback. We’re glad Brook helped bring your mortgage process to a successful conclusion and appreciate you sharing your experience with Nps Law.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Suganthiny Gunaratnam

Suganthiny Gunaratnam

Sales

I would highly recommend these solicitors Amandeep and Harvey and they have provided excellent service and completed the work sooner than expected. I am really happy with their services.

A representative from Nps Law LLP responded to this review

Hi Suganthiny, Thank you for this great feedback. We will ensure this is passed onto Amandeep and Harvey.

0
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Profile image of anonymous

anonymous

House sale

All I will say is , do not use this firm to undertake your Conveyancing.

A representative from Nps Law LLP responded to this review

We are sorry to hear that you were not satisfied with the service you received and we would like the opportunity to discuss this. Please could you contact complaints@nps-law.co.uk

0
Collected on: ReviewSolicitor collection source logo
Profile image of Alexandra Filip

Alexandra Filip

Avoid at all costs

I had a terrible experience with NPS Law when I remortgaged earlier this year. I have instructed them with more than 3 months before my old mortgage deal was expiring, but they have managed to drag the process for 4 months and half, which resulted me in losing more than £700 as I have been forced to on the SVR with my old mortgage provider. The communication was very poor and they were very unaware of the processes (especially the Help to Buy work-stream) and I had to personally call HTB and the new mortgage provider to push things along.

Legal experts tagged in
this review

A representative from Nps Law LLP responded to this review

Thank you for taking the time to share your feedback. We sincerely appreciate you bringing these concerns to our attention, and we understand your frustration regarding the timeline and communication throughout your remortgage process. We have received your formal complaint and take all feedback seriously. You will receive a detailed response to your complaint today, which will address each of the points you've raised, including the delays, communication gaps, and the Help to Buy process. We recognise that this experience fell short of the standard we aim to deliver, and we're committed to understanding what happened and how we can improve. Our complaints team will provide the personalised attention your concerns deserve. Thank you for your patience.

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of Sharon Chohan

Sharon Chohan

Sharon

We had a fantastic experience using NPS Law for our conveyancing. A special thank you to Aisha, who was brilliant throughout the entire process. She was professional, approachable and always kept us informed with regular updates, making sure we understood exactly what was happening at every stage. Her communication and attention to detail made what can often be a stressful experience feel smooth and straightforward. We really appreciate all her hard work and wouldn't hesitate to recommend Aisha and NPS Law to anyone looking for a reliable conveyancing solicitor.

0
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Profile image of Yaseen Sarwar

Yaseen Sarwar

Yaseen

A massive thank you to Yousaf and the team at NPS Law for all their help with my house move. Yousaf was brilliant from start to finish, always approachable, responsive and willing to go the extra mile to make sure everything ran smoothly. Moving house can be a stressful experience, but having someone reliable and knowledgeable handling the legal side made a huge difference. Couldn't be happier with the service and would definitely recommend!

0
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Profile image of SAK

SAK

SAK

My experience was good because there was a free trail available and I was able to find a document to serve my purpose; however, it would have been better if I was able to modify the document for my specific situation. Maybe you should allow modifications and once completed allow the customer submit it to one of your experts for review to ensure the legality of the document. Please consider that option and keep me updated on any changes. I will subscribe again at a later time. Thank you.

0
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Profile image of Kimran Bajwa

Kimran Bajwa

Kimran

Really pleased with the service provided by NPS Law. The whole process was handled efficiently and professionally, with great communication throughout. A friendly and reliable team who made everything much easier. Would definitely recommend!

0
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Profile image of Tamanna Janjua

Tamanna Janjua

Tamanna

A great experience with NPS Law from start to finish. Everything was dealt with promptly, and the team were always friendly and easy to get hold of. Really appreciated their support and the effort they put into making things run smoothly. Would happily use their services again!

0
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