The rankings below show the areas of expertise that The Law Firm Group Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
We received an excellent service from Charles Long and his team. Charles and Jo were always professional, friendly and understanding which we found so very helpful. We could not have asked for a better service.
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The Law Firm Group updated my will in a professional manner and charged the price quoted. Charles Long explained the process before we started and responded promptly to any questions I had. In summary, I am very happy with the service provided.
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Matter Type: Wills
Made the whole process simple and understandable.
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Matter Type: Redundancy
I was very pleased to collaborate with Charles Long and his team on my employment redundancy case, in October 2020. I found it easy and straightforward to get in touch with them and obtain an appointment and I've been thoroughly explained everything on the case and benefited from great professional advice, in a format easy to understand for a non legal audience. I was able to close the loop with my employer within 24 hours due to Charles's promptness , flexibility and professionalism. I highly recommend The Law Firm Group for anyone in need.
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Was really helpful for my first appointment. When I then needed them to proceed further with my case I couldn't get in touch with Charles?? Really odd, I sent 3 emails and 8 calls? When speaking with someone on reception, I explained this and she assured me i would get a call back, nothing!
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Matter Type: Probate
Having lost Mum during lockdown we were completely at sea as to how to deal with her estate. Through word of mouth we instructed The Law Firm Group.
Charles Long and his team were superb. He and his team used language we all understood, without any stuffiness and in a relaxed and easy way.
The costing was simple to understand and completely reasonable.
We consider them ‘our solicitors’ now. I would recommend anybody else to do the same.
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Matter Type: Residential Conveyancing
I was extremely pleased with the level of service I received from Gerrard Scott. Even though there were problems with the chain, he was very proactive to ensure the purchase went through. I would highly recommend him to anyone who was looking for a very good solicitor.
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Matter Type: Residential Conveyancing
First Class Conveyancing Department particularly Bianca and Alison. Dealt speedily and dealt with intricate areas of a difficult leasehold transaction
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Matter Type: Probate
When dealing with the estate of a deceased parent, the law firm group previously known as Sheppersons could not complete the work they had been paid to do, extremely poor service and staff that do not care. The case is now going through the financial ombudsman and SRA as a complaint. Incompetent and totally unprofessional, avoid at all costs. Should not be practicing law!
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In December 2015 I completed the purchase of our home using Stuart Q Murphy solicitors who I had used several times before. In 2019 Stuart retired and his business was taken over by The Law Firm Group (TLFG). Due to a dispute with my neighbour (who was threatening to remove part of our driveway access) I had to request my conveyancing file back from TLFG. Despite multiple request over several days for the complete file, I only received 1 document (the Property Information Form). I chased again to be told the rest of the file would only be released on payment of £312.00. I pointed out that the majority of the file was my property but was told the entire file would have to be 'perused' and scanned before it could be released. Despite TLFG agreeing this would take an admin assistant about 1 hour, they would not budge on the cost of £312.00. The justification they used was that there was no charge out rate for admin assistants, so a partners rate would have to be used. I was so desperate to obtain the file, I had no option other than to pay the £312.00 under duress. The whole experience was deeply shocking. I can only advise NEVER USE THIS FIRM.
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