The Law Firm Group Ltd

Avoid. The Tunbridge wellls brach does not exist. It's a shop window only. There is no face to face service neither is there a direct contact number just an 0300 answering service. It's chicken shed service, you're solicitor is based across the country. This company sent out a sales contract where the buyer aborted after 48 hours, law firm group believe this cost £1,500. They work on the basis that you're a client only once. Avoid.

TLFG intervened on my behalf with British Airways on a travel claim. After 3 months, BA refused to acknowledge they has lost my golf equipment, bags, clothes etc on the flight back from Jersey. Aviva stated they would not pay the claim until BA declared the equipment lost. The pressure from TLFG worked and Aviva promptly paid. BA should hang their collective heads in shame as it has taken 5 months for this matter to finalise.

We used his firm for a commercial property lease and sale. The original lease document has been lost! The sale was delayed by the first solictor to a point where the sale almost fell through and then on sale funds were not paid to the agent as made out and were withheld by the compliance partner for fees that were not justified or agreed. We then complained to the Senior partner Charles Long who does not seem to care in the least - no meaningful reply to our compliant and no apology. We are now forced to refer to the LO and potentially the SRA (depending on findings) and make a claim in respect of the lost lease which we require in a claim for unpaid rent. Overall - DO NOT USE THS FIRM especially if client monies are to be held by them. It has no leadership and we found it unscrupulous and and the carefree and careless culture pervades from the top down. There are far less expensive and more competent firms. KS (Trustee of a SSAS)

A Solicitor firm that I will recommend and use in the future. They were so fast and efficient in dealing with my enquiry that it has encouraged me to change from my old Solicitor firm whom I might add couldn't fit in my simple request to witness signatures. Well done to The Law Firm Group Cromer.

Kayleigh supported myself and my wife in purchasing a flat for my wife's father. Her service was remarkable. She was responsive, succinct, energetic and enthusiastic. She made the process extremely easy for us and she provided wise counsel at every step of the way. I have been in the legal business for 25 years and she was one of the finest lawyers I have dealt with. A great asset to the Law Firm Group!