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How Pm Law Limited Compares

Value for money

This firm - 73%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Pm Law Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Pm Law Limited. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 4%
Overpriced 55%
About Right 39%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 66%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Pm Law Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Pm Law Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 66%
No 34%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 67%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Pm Law Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Pm Law Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 67%
No 33%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Pm Law Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

3.5/5

Reviews summary

  • Excellent

    345
  • Very Good

    33
  • Average

    4
  • Poor

    7
  • Awful

    129

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
maya

maya

August 22, 2023

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Outstanding

I would highly recommend this firm, thet were out standing in my experience; brilliant and stress free;l service. I loved their system while meant no coming to an office. The security checks and email system were Excellent! Great even when travelling.

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dominic

dominic

June 07, 2023

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No money

We agreed to complete the sale of my property today the 7th June 2023. Having spoken Pm Lawyers on that date at 0910 approximately I was assured by them a payment would be made via a telegraphic transfer by close of business.

It has not happened and after communicating my fears via numerous emails no one from his team has contacted me.

It is a life changing amount of money which I had arranged to reinvest today. Something I cannot do. They were made aware of this several times.

I am left without the funds to change my outlook on life.

Do not engage with this company.
Dominic

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A

A

March 27, 2023

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DO NOT USE THIS COMPANY

Do not use this company as they are at best barely adequate, they spent over 13 months to complete the sale of my property and cost me many thousands in the delayed process. The sheer incompetence is almost laughable. Like others have stated, we didn't choose PMPL. Hours and I mean hours on hold, spent a total of 7 hours on hold one week with no answer. I'm amazed that the house sale went through in the end. They were almost always impossible to get hold of and had to be repeatedly chased by the buyer, myself, our solicitor, the estate agent and even our seller's agent in order to get any response towards the end of the process. I understand that maybe the team's resources are overstretched but if this is the case then they shouldn't be taking on the work if they can't provide a decent service. Basic communication skills and common courtesy seem to be lacking in a big way. I feel sorry for anyone that uses this company, prepare for a very rough ride that is sure to making your house sale a miserable one. I would urge anybody reading these reviews to not instruct PM if you value your sanity and mental health.
Top Tip, pick a local agent as they will be provide a much better service than PMP layers.

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Omar

Omar

January 25, 2023

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Files to be signed off by a senior since last year still waiting.

PM property lawyers? AVOID!!!!! If you really want your house buying process done by professionals please avoid PM property lawyers because they don’t care about you. They just don’t. They don’t respond to calls. They don’t reply to emails. Poor at updating status. Careless. Unprofessional. Will never recommend them to anyone.

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Janet

Janet

December 20, 2022

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No Star review

I instructed PMPL on the 17th May..The Wright Team…that should be the Wrong Team…
I have a cash buyer and no mortgage redemption.. after seven months of very slow progress I am told they cannot complete my sale and will not charge a fee…. any paperwork or documents needed should have been requested with in a couple of weeks in June ..
Not sure if you have anyone qualified in that team for them to terminate their dealings with me.
I cannot believe the incompetence.
I now need to make sure I get my deposit back and the deeds I sent to PMPL office way back in May.

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Billen

Billen

November 17, 2022

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It took longer .16_20 weeks .but more that that .

Suffer!I am really suffering. I regret .always begging to process my case. I waste of my time money and healthy too.Blaming others I didn't expect service like this 21 centuries also from professional.

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Andy

Andy

October 20, 2022

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A extremely pleasant experience!

PM handled our property sale and purchase. They were extremely efficient, communicated extremely well and were professional and friendly. I was concerned when originally seeing the reviews but they made it clear that they were turning things around and then proved it with the excellent service provided. I would highly recommend these conveyancers and would like to thank everyone that dealt with our cases, especially Team Davis. Thanks so much for all your work!

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Vicki

Matter Type:

Transfers of equity

Vicki

August 30, 2022

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Collected on:

Avoid

Bad, bad, bad
Wish I'd read the reviews! Ex chose them, so couldn't change. Took 6 months to do simple transfer of equity. Should have taken 6 weeks. Took 6 weeks just to do ID check! Complained and got someone who did actually seem to do something. Still took forever.
Don't be taken in by the price being cheap, it will cost you in time and stress. It's not worth it, pay more and get a firm you can speak to

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Laura

Laura

August 25, 2022

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Avoid!!!!

AVOID AT ALL COSTS!
I wouldnt even give 1star to this company.
I cannot believe these 'lawyers' still exists. After reading all of the bad reviews I decided to change solicitors in a very early stage of my mortgage process. Deposit was paid, but no work was done what so ever, you cannot get hold of these people. Email, call, no answer hundreds of times. In the contract clearly states if you cancel within 14 days, they will give the moneys back whatever is paid, but this has not been done and apparently deposit is non refundable, well your contract states otherwise.

Avoid if you can, these people are USELESS!!

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Christopher

Christopher

August 18, 2022

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Incompetent and completely unprofessional


Lost our sale through negligence.
We were never informed that our sale would be handled by a trainee, who was clearly unsupervised and unmonitored throughout the process.

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Reviews collected from

mohammed

mohammed

April 12, 2024

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mohammed

Excellent solicitors firm

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Asrar

Asrar

April 03, 2024

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Asrar

Through all ups and downs, my case has finally been settled! Things smoothed since Susanne Daine took over, she responded promptly, and yet kept me on track by recommending the right course of action... I was almost losing hope and was getting frustrated, but Susanne handled it all very professionally. Only feedback I have is to fast track the process and if possible keep same solicitor on case, or swift hand overs where change is unavoidable. Thank you again and will definitely use again in future.

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Chris

Chris

March 13, 2024

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Chris

DO NOT USE.

The pre-action protocol letter that was drafted had incorrect legal entity named for the defendant, meaning that the proceedings would have been invalid if we had reached court. I had to redraft the letter.

Emails go unanswered for weeks and nobody answers the phone. I have to send weekly chaser emails just to get a response. There is a complete lack of customer service and respect for clients.

Once I do manage to get a response and understand the current status, I will be taking on the case myself. Unbelievably, I seem to know more about the law than they do.

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Cal

Cal

February 27, 2024

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Cal

Could not recommend enough.

Clear instructions, all steps explained to me when needed.

Special shout out to Naomi Ledger and her team. Very pleased with result.

I just want to say thank you on here. You was very patient with me Naomi. You are a credit to the company.

All the best,

Calum

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Costi

Costi

September 20, 2023

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Costi

The best, all the cost was pay by the defender, nothing deducted.

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Pm Law Limited are accredited by

accreditation

About this branch

Description

When you choose PM Law, you're choosing a team of dedicated solicitors who are committed to delivering excellent legal services tailored to your individual circumstances. Whether you require legal advice, representation, or guidance, our experienced professionals are ready to assist you. Contact us today to schedule a consultation and let us handle your legal matters with the utmost care and expertise.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Employment
    • Constructive/Unfair Dismissal
    • Disciplinary Hearings
    • Discrimination at Work
    • Employment Law
    • Harassment/Bullying at Work
    • Maternity and Paternity
    • Redundancy
    • Settlement Agreements
    • Tribunal Claims
    • UK Employment Laws
    • Unfair Dismissal Claims
  • Personal Injury
    • Accident At Work
    • Back Injury At Work
    • Broken Bone Or Fracture
    • Burns, Scars and Lacerations At Work
    • Car Accident
    • Car Passenger
    • Cycling Accident
    • Defective Work Equipment
    • Dog Bite
    • Head Injury At Work
    • Head and Brain Injury
    • Motorbike Accident
    • No Win No Fee
    • Pedestrian Accident
    • Personal Injury Law
    • Road Traffic Accident
    • Road Traffic Accident Abroad
    • Serious Injury
    • Slips, Trips and Falls
    • Spinal Injury Compensation
    • Workplace Slip and Trip
  • Wills, Trusts & Probate
    • Probate
    • Trusts
    • Wills

Business areas of law

  • Company & Commercial
    • Contractual Disputes
    • Debt Recovery
    • Employment - business
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