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How Virtuoso Legal Limited Compares

Value for money

This firm - 98%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Virtuoso Legal Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Virtuoso Legal Limited. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 12%
Overpriced 0%
About Right 87%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 98%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Virtuoso Legal Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Virtuoso Legal Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 98%
No 2%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 98%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Virtuoso Legal Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Virtuoso Legal Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 98%
No 2%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Virtuoso Legal Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.9/5

Reviews summary

  • Excellent

    63
  • Very Good

    1
  • Average

    0
  • Poor

    0
  • Awful

    1

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Hamilton

Hamilton

March 01, 2023

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Sound advice on short notice

We're a small business and required legal advice on a potential copyright infringement, which we have no experience in. Both Martin and Liz were exceptional. They're advice was clear and precise. Highly recommended especially where copyright matters are concerned.

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Anthony

Anthony

February 28, 2023

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Passing off - the yellow circle

Whilst I don't practice IP any more in days gone by I had some very similar examples - remember the Inter Sun girl on the front cover of the holiday mags, well my clients produced another brown haired rather than blond girl calling her the Sol Girl, and the court said it was too similar. Tosh I said at the time! Maybe the cartoon offended less than calling her the 'Sol Girl'. On another occasion my clients Highland Spring bottle was said to look too similar to a French product called Perrier. How fashions change as it probably wouldn't have worked now there are so many similar examples and a lot less Perrier consumed. But it all goes to show that being smart with a products marketing by using circles or bottles or cartoons carries risks and its a point well made by Liz - again as it all depends whether the consumer could have got the brands mixed up.

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David

David

December 16, 2022

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Highly skilled professional service

Virtuoso Legal have provided services to companies I have been involved with over several years. The level of service has been consistently high and very supportive, guiding us through some fairly complex and, at times, contentious, issues. I have complete confidence in Liz, Kirsten and the team.

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Robbie

Matter Type:

Copyright

Robbie

October 28, 2022

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Strong research and advice

Had a case whereby my work was used on a large global organisation without permission, so needed specialist legal advice to try to get what's owed to me.
Whilst the whole process to get to settlement agreements took some time (expected in these sorts of matters), I was kept informed throughout via email.

We also had Zoom video calls during milestones or key updates which was very useful as I am not physically near the Virtuoso offices. Always nice to see who you are dealing with.

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Mark

Mark

May 25, 2022

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Issue re International IP

We had a slightly complicated issue regarding intellectual property in the international sphere. Being somewhat niche it required that our legal support go the extra mile in researching to find the most appropriate action. I am delighted to say Liz and her team at Virtuoso did so both promptly and in great depth and were able, as a result, to offer a speedy and effective solution.

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Andre

Andre

December 08, 2021

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Review for Virtuoso Legal

The team at IP specialists Virtuoso Legal are my ‘go to’ people for everything relating to trade mark matters.  They are quick to respond, proactive and really understand my business.  They are very effective and trustworthy advisors and I would recommend them to any business owner looking for sound, commercial trade mark advice.

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Nayan

Nayan

December 07, 2021

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Review for Virtuoso Legal

I have known Liz for a very long time but had not been using Virtuoso legal until last year and overall it offers a very  professional and a very friendly service. Liz and Hallam at every stage tried to save costs where possible. The service was excellent and very professional and wherever possible they assisted us and at the same time gave excellent and professional advice.  I wish there were litigation lawyers like Virtuoso and I would definitely recommend their services for trade mark purposes to everyone. In my view they are the best trade mark lawyers.

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Alistair

Alistair

December 06, 2021

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Review for Virtuoso Legal

We have an enduring relationship with Kirsten Toft from Virtuoso Legal, who we know will always give us excellent advice on all matters that are related to IP.  We are given expert advice quickly, in a succinct format that provides clarity.  Our ethos is totally client focussed and Virtuoso Legal has the same values, which make us highly compatible.  It’s really helpful that we have a world-class partner who also happens to be based in the great city of Leeds.

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Craig

Craig

December 05, 2021

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Review for Virtuoso Legal

When MHR Clinic faced losing its brand to an unscrupulous competitor Liz and her team at Virtuoso Legal filled us with confidence that our IP battle could and would be won. From the moment we consulted them, they brought a strategic approach, a multi-faceted team and winning mentality to the table. These things were borne out in the victory they secured for us. After working with Virtuoso Legal our branding and IP problems ceased to exist. We would recommend them to anyone else in our predicament.

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Reviews collected from

W

W

August 23, 2021

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A client

Virtuosolegal have worked on a matter before and I was pleased with the outcome then. They recently worked on resolving another matter and this time I liaised with Rahema and Kirsten who provided an exceptional service and achieved an excellent result. Thank you both and to Virtuosolegal- highly recommended

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John

John

March 31, 2021

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John

We have been a client of Virtuoso Legal for the past 3 years and we have always been extremely pleased with their service, professionalism and integrity. For each of the cases they have dealt with for me, they have always been very thorough and patient with my organization and this has consistently resulted in a successful outcome with every engagement. As we are a charity, they have always ensured that our interests are always protected for the benefit of our organization and for the many people and communities who we serve.

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Anita

Anita

March 30, 2021

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Anita

Thanks to Eleanor Wilson and Elizabeth Ward and all the team at Virtuoso Legal for their professionalism and guidance and forensic attention to detail in helping us with all things IP and litigation. We highly recommend.

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Lead

Lead

February 23, 2021

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Lead

Very professional, great service.

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Mark

Mark

October 26, 2020

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Mark

Liz Ward was very helpful with advice regarding an NDA. Extremely professional, a great manner and very knowledgeable. I'd certainly recommend Virtuoso Legal.

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Virtuoso Legal Limited are accredited by

accreditation

About this branch

Description

Elizabeth Ward founded Virtuoso Legal in 2007. Her decision to do so was informed by her experience in large law firms such as those listed above, where she developed expertise in IP – but also observed what she saw as sub-standard service to IP as an area of law, as well as a stuffy, exploitative business structure which was and generally remains pervasive in some larger law firms. Virtuoso Legal was set up with a female leadership team, and in its functional aspect has sought to subvert expectations around law firms in general by dispensing with overt formality and focusing resources instead on identifying and securing client goals through specialist practice. As a result of the above, Virtuoso Legal, under the stewardship of Elizabeth Ward has secured a number of notable results for clients, and in certain cases, securing results against much larger law firms. These are typically achieved Invista v. Videra – Virtuoso Legal client, Videra was a start-up company led by ex-Invista head research scientist Adriana Botes and her partner Robin Mitra. Invista, an international biotech conglomerate behind Lycra sought to stop Videra from operating, on restrictive covenants and confidentiality grounds. Invista instructed Quinn Emmanuel Urquhart & Sullivan, an American super-firm, who are estimated to have spent >£3million in legal costs, compared to £800,000 amassed from modestly-sized Virtuoso Legal. Videra were found non-liable on all counts and received costs of £500,000 from the other side. Argos UK v. Argos US – Virtuoso Legal client, Argos US, a CAD construction registered “www.argos.com” in the mid 90s. Argos UK brought a claim against Argos US for trade mark infringement alleging that the domain, through Google AdSense advertising was targeting an audience in the UK. A claim that went through the High Court, Court of Appeal and eventually to a Supreme Court refusal in favour of our client who still retains the domain name.. 20th Century Fox v. Cyclone Theatres – Cyclone Theatres and the associated parties had, despite the warning, exhibited a performance containing material from the film “The Greatest Showman”, whilst it was being exhibited in cinemas. The small Welsh theatre and associated parties received an 8-figure High Court claim. The Virtuoso Legal team managed to transfer the claim to a lower-level court, where the a settlement was made limited to a 5-figure sum. thebigword v. Language Empire – Cybersquatting case where an international translation, interpretation and associated services provider found a regional competitor cybersquatting a domain using their trade marked brand name and using infringing brand on the page itself to seemingly divert traffic and revenue. Virtuoso Legal client thebigword, received record costs and damages in the IPEC (Intellectual Property Enterprise Court). Glencairn Holdings v. Product Specialities Inc. – A case brought against Virtuoso Legal client Product Specialities, seeking to limit them from instructing the firm as a distinct team within Virtuoso Legal had secured a confidential settlement for a previous client. In essence, the claim sought to assert that a small firm could not succeed in deploying effective information barriers internally, but in doing so implied a preference for Virtuoso Legal not to represent a defendant against them-. Our client Product Specialities won this claim, and after being represented by Virtuoso Legal in a subsequent claim received a confidential settlement in relation to the claim brought against them. In addition to this, the firm is listed yearly in both the Chambers and Partners and Legal 500 directories – in essence, ranking them internationally in the top 1% of law firms globally. Virtuoso Legal attribute these successes and those ongoing to the firm's approach to client work. Often cited as a partner in their success the firm works closely to clients' commercial goals ensuring their success and growth for years to come.

Practice areas

Intellectual Property (IP), Trade Marks and Commercial Law.

Regulated by

Solicitors Regulation Authority

Legal services

Business areas of law

  • Company & Commercial
    • Commercial Law
    • Intellectual Property
  • IT & Intellectual Property
    • Advertising and Marketing Compliance
    • Anti-Counterfeiting and Anti-Piracy
    • Computer and IT Law
    • Confidential Information, Know-How and Trade Secrets
    • Copyright
    • Dealing with intellectual property infringements
    • Design rights and product designs
    • Domain Names
    • GDPR
    • Intellectual Property Litigation and Dispute Resolution
    • Patents
    • Personality and Image Rights
    • Trade Marks and Designs
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