Kingfisher House, Peel Avenue, Denby Dale Road, Wakefield, West Yorkshire, WF2 7UA
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Kingfisher House, Peel Avenue, Denby Dale Road, Wakefield, West Yorkshire, WF2 7UA
Regulated by:
The Solicitors Regulation Authority
Regulator ID: 383018
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Minster Law Limited only have 101 reviews listed.
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We understand that getting legal help can feel daunting. You want to be sure that they’ll give you good advice, look after you, and get you the best possible result. Thankfully, at Minster Law, our friendly team focus on giving you exactly what you need, so you can rest assured that you’re in good hands.
The rankings below show the areas of expertise that Minster Law Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
We understand that getting legal help can feel daunting. You want to be sure that they’ll give you good advice, look after you, and get you the best possible result. Thankfully, at Minster Law, our friendly team focus on giving you exactly what you need, so you can rest assured that you’re in good hands.
The rankings below show the areas of expertise that Minster Law Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Kingfisher House, Peel Avenue, Denby Dale Road, Wakefield, West Yorkshire, WF2 7UA
What clients say about Minster Law Limited
The firm specialises in personal injury claims (motorbike/road accidents), securing interim payments and negotiating settlements after long medical and rehabilitation processes. Clients praise professional advocacy, practical guidance and empathy—kindness, patience and support through stressful, lengthy journeys. However, several clients complain of poor communication, unresponsiveness, delays and clerical errors; concerns about inexperienced staff/paralegals handling files, lost documents and slow referral/reporting processes. Frustrations include repeated complaints not being addressed, inconsistent case progression and missed limitation-period risks.
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What clients say about Minster Law Limited
The firm specialises in personal injury claims (motorbike/road accidents), securing interim payments and negotiating settlements after long medical and rehabilitation processes. Clients praise professional advocacy, practical guidance and empathy—kindness, patience and support through stressful, lengthy journeys. However, several clients complain of poor communication, unresponsiveness, delays and clerical errors; concerns about inexperienced staff/paralegals handling files, lost documents and slow referral/reporting processes. Frustrations include repeated complaints not being addressed, inconsistent case progression and missed limitation-period risks.
It’s been over two years since my car accident and both myself and the other side are waiting for Minster Law to take action to close this case. We have been waiting to settle since Nov 2025
I had a motorbike accident and had no idea what to do. The third party driver had disappeared leaving me in ’no man’s land' Gemma Susca-Lyons of Minster Law stepped in and guided me through a nearly 3 year journey of medical and phsyio appointments. She secured interim payments from the absent defendant’s insurer to allow me to be treated for my injuries and some towards my losses. After nearly 3 years I’m happy to say that Gemma secured a settlement which allows me to move on. Her professionalism combined with her kindness saw me through some very stressful times. Thank you so much Gemma. I highly recommend Gemma Susca-Lyons of Minster Law.
Unprofessional. Unreliable. Unresponsive. They will fob you off with excuses . Not put through your complaints . Never return a call . And basically run a circus
Inspite of complaints, amazing patience & constant reminders- Minster Law have unprofessional, systems which irritate by spouting inaccurate emails & very difficult to speak to.
Communication is extremely poor and non existence. The paralegal dealing with my case cannot read Reports correctly and has caused significant delays. When sending an email or telephoning they do not get back to you. The complaints department think this is acceptable. No matter how much you complain they don't care. My case has gone past the three year limitation period and when told they are going to instruct a Consultant to produce a Report this takes months. I am still waiting since August 2025 when the initial report for one Consultant recommended seeing a Pain Management Consultant to assist with my claim. If you have an alternative to Minister Law for goodness sake use them as this company is a shambles. AVOID AVOID AVOID
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