Shelley
This review was submitted by a verified client of Wolferstans.
Patience and Perseverance
I would like to thank Rebecca Jones and all the staff relating to my case at the Plymouth branch. Right from the start, there were "issues" from the other party due to lack of communication and response. Rebecca found ways of overcoming each problem as they arose. She was always there to take a quick phone call from myself if I felt overwhelmed and would ease my mind and come up with a plan of action. I was very lucky that she didn't throw her arms up and pass my case on. She was marvellous. I also want to thank Karen Hole (review late in coming - apologies) who also was faced with a challenge regarding Transfer of Property. Again, her dealings with the other party was not so straight forward and she found ways of pushing through the case. Thank you Rebecca, and thank you Karen. Would thoroughly recommend!
A representative from Wolferstans responded to this review
Hi Shelley, Thank you for taking the time to leave such detailed feedback. We’re very pleased to hear that Rebecca and the team at our Plymouth branch were able to support you through the challenges in your matter, especially given the communication difficulties with the other party. It’s great to know that Rebecca’s reassurance, problem‑solving and availability made a real difference during a stressful time. We also appreciate your kind words about Karen and her work on the Transfer of Property. We’re glad she was able to help move things forward despite the complications involved. We wish you the best going forward. Kind regards, Wolferstans LLP. Thank you again for your recommendation, it means a great deal to the team.