Jennifer Thayre

Client Care Specialist

Accepting new clients via ReviewSolicitors

I’m absolutely delighted to be joining you all within the Client Care team. I’m Jen and I will be bringing over 20 years of experience in a customer-focused and highly regulated environment. I have a strong background in operations and client care, and I’m dedicated to delivering excellent service and ensuring every client receives a positive experience. Having started out in the leisure industry as a General Manager in the Bingo sector and then for the past 4 and a half years working within the John Lewis Partnership as an Escalated Complaints Manager. I have extensive experience in handling complex cases, resolving issues efficiently and identifying improvements to enhance the overall client journey. I have a passion for developing teams and continuous improvement.

  • Regulated by: The Law Society of Scotland

  • Regulator ID: -

  • Based in Edinburgh

Accepting new clients via ReviewSolicitors

I’m absolutely delighted to be joining you all within the Client Care team. I’m Jen and I will be bringing over 20 years of experience in a customer-focused and highly regulated environment. I have a strong background in operations and client care, and I’m dedicated to delivering excellent service and ensuring every client receives a positive experience. Having started out in the leisure industry as a General Manager in the Bingo sector and then for the past 4 and a half years working within the John Lewis Partnership as an Escalated Complaints Manager. I have extensive experience in handling complex cases, resolving issues efficiently and identifying improvements to enhance the overall client journey. I have a passion for developing teams and continuous improvement.

  • Regulated by: The Law Society of Scotland

  • Regulator ID: -

  • Based in Edinburgh
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Jennifer Thayre

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5.0
Excellent
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 5.0/5
Initial Impressions 5.0/5
Approachability 5.0/5
Documentation Accuracy 5.0/5
Legal Knowledge 4.8/5
Value for money 5.0/5

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–16:00
Saturday (Closed)
Sunday (Closed)

93 George Street, Edinburgh, EH2 3ES

Reviews

5.0 /5 5 Reviews
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Profile image of Tony Casey

Tony Casey

Driving offences

Feedback

I spoke to Jennifer Thayre earlier today who walked me through the options available, with great clarity, which I greatly appreciated. Jennifer is a real asset to your business.

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this review

from Scullion LAW

We are delighted to hear that Jennifer was able to guide you through your options with such great clarity. Thank you for taking the time to share your feedback, Tony.

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Alex

Verified
Wills, Trusts & Probate

A breath of fresh air

After dreading any interaction with a law firm after the passing of my Mum, I was blown over with the super friendly and extremely professional contact I have had with Scullion LAW - namely Jennifer Thayre and Ailidh Ballantyne. It is a comfort to know that the team will look after me and my Mum's estate with respect and diligence. Highly recommended!

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Carol

Wills, Trusts & Probate

Will and Power of Attorney

From the moment we walked in there was a friendly relaxed atmosphere. Scott was amazing from start to finish, we were not 100% sure of what we needed, but Scott helped us decide by answering all our questions and getting everything sorted to cover all our needs. We would highly recommend Scullion Law, Jennifer came in and introduced herself and also was very welcoming.

Legal experts tagged in
this review

from Scullion LAW

Thank you for the fantastic feedback, Carol! It is wonderful to hear that Scott was amazing from start to finish, answering all your questions and tailoring everything to perfectly cover your needs. It was also lovely of Jennifer to pop in and welcome you! Thank you so much for your high recommendation of Scullion LAW. It was a true pleasure working with you, and we look forward to assisting you again in the future!

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Anonymous

Verified
Wills, Trusts & Probate

Will

Scott was very professional and very pleasant

Legal experts tagged in
this review

from Scullion LAW

Thank you for your feedback. We’re pleased to hear that Scott provided a professional and pleasant service, and we appreciate you taking the time to share your experience.

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Donny Macleod

Wills, Trusts & Probate

Feedback from my visit to Hamilton office

Fantastic service from the team at Scullion Law. Straight from the off, the customer service from Jennifer was fantastic helping me through booking my appointment and what to expect when I arrived. On the day, i was welcomed with open arms and Scott was also very helpful too during my appointment. The family vibe at Scullion law is very evident the moment you walk through the door. Thank you for the nice experience and looking after me.

Legal experts tagged in
this review

from Scullion LAW

Thank you, Donny, for your kind feedback. We’re pleased to hear that Jennifer, Scott, and the team provided such a welcoming and supportive experience during your visit, and that you felt well looked after throughout.

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