Shirley Turner

After the passing of my mother in March, Chris Fazakerley dealt with her will etc. in such a professional but friendly and reassuring manner. She is a great attribute to the company, and I couldn’t thank her enough. Shirley Turner and Karen Critchley dealt with the sale of my late mother’s property. They too had a professional approach to the job in hand but also a personal and friendly manner towards the client. Very highly recommend. Well done

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Shirley Turner

Christine Fazakerley

From start to finish, Karen Critchley and Shirley Turner were professional, dedicated and supportive. They were easily accessible and kept us upto date with any developments on their end, and offered expert advice, which was extremely helpful with us being first time buyers. The process was easy, from quote to completion, and we would highly recommend their services to anyone seeking legal aid. Shirley was clear and concise and made us fully aware of any documents that were required for completion. Karen went above and beyond to support us and made the, often confusing, process of signing legal documentation simple and accessible. We cannot thank the Magwell Hodge team enough for making the stressful process of buying a house, clear and straight forward. Thank you

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Shirley Turner

Shirley Turner easy to talk to, very professional

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Shirley Turner

I wouldn’t have given 1 star but you have to. This firm dealt with the estate of my Nan - although on the paperwork, they named one of the executors as the deceased & even after pointing this out, official paperwork was still sent with the error. Very poor. No “dear Mrs…. Or Hi on emails - just a one liner, with no, very best regards. Took relevant identification into the office in Maghull, was informed all was fine with it, only to get an email over FIVE weeks later saying needed more. Repeatedly asking my Uncle to do stuff via the internet when we made it clear from the very beginning, he has no access to it. This was all with the sale of my Nan’s home. We were lucky the girl who was buying it was patient - as it took over a year for them to sort stuff out. Even though they knew it was a flat, they didn’t request all the necessary information, paperwork etc from the start - yet surely they would know to do that? Then all the “extra” costs. With regards to the actual estate of my Nan, this is now being dealt with by the same firm of solicitors, only a different person. They knew from the very beginning that two of the beneficiaries lived in the US & Canada. Left until last to ask for their information. Gave them emails, as far quicker & easier. Also provided postal details. I explained that the Canadian Mail Service were on strike & that no mail was being accepted in UK Post Offices due to the massive backlog. So of course they sent a letter via the post. Then in the New Year, because they hadn’t had a reply, they emailed - advising they had written to them a whole 12 months previous. Yet another error on the paperwork. There was mistake after mistake after mistake. Quite a few emails were not replied to when they were being advised if yet more mistakes. I could go on & on - but they aren’t worth it. We are still waiting for all of this to be finalised - my little Nan died two years ago. I would recommend you deffo look elsewhere - certainly based on the dealings my family experienced and still experiencing. The solicitor named on all our correspondence wasn’t actually the one who was messaging - I assume it was her secretary. But it was obviously her signature on the correspondence.

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Shirley Turner

I would like to thank everyone at Maxwell Hodge for their excellent work, professionalism, kindness and understanding, especially on those occasions when I must have asked a myriad of questions. I appreciated the advice and instruction provided. I would highly recommend Maxwell Hodge and would definitely use them again in the future. Many, many thanks again!

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Shirley Turner