Melanie Christine Watkins

Accepting new clients via ReviewSolicitors

  • Regulated by: The Solicitors Regulation Authority

  • Regulator ID: 40322

  • Based in Cardiff, South Glamorgan
  • Licensed for 26 years

Accepting new clients via ReviewSolicitors

  • Regulated by: The Solicitors Regulation Authority

  • Regulator ID: 40322

  • Based in Cardiff, South Glamorgan
  • Licensed for 26 years

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Melanie Christine Watkins

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1.0
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Communication 1.0/5
Initial Impressions 1.0/5
Approachability 1.0/5
Documentation Accuracy 1.0/5
Legal Knowledge 1.0/5
Value for money 1.0/5
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  • English
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Two Central Square, Central Square, Cardiff, CF10 1FS

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1.0 /5 1 Reviews
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David

Non Existant Service - Avoid Using At All Cost

Hugh James were appointed as the legal firm to handle our remortage by our new lender. We had our deal secured in May 2022 - over the course of 5 months I sent 15 emails and tried phoning them several times - all of which received zero response and no pick up. At the end of September, with one month to go until our remortgage completion I received an automated email informing me "we are no longer providing this service and your case is being handed to a different law firm". I escalated to the quality manager there and a senior solicitor over the lack of contact and how this situation had occurred - got a stock response that they were no longer providing this service so couldn't help. They should not be operating as a business - the anxiety they have caused us and the lack of respect shown is staggering. I implore you not give them your business in any capacity.

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