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Hugh James

3 Endeavour House, Parkway Court, Longbridge Road, Plymouth, Devon, PL6 8LR

Accepting new clients

3 Endeavour House, Parkway Court, Longbridge Road, Plymouth, Devon, PL6 8LR

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 830078

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Hugh James Review Scores & Client Satisfaction Overview

No Reviews
No data
Value for
Money
83% below
national average
No data
Success
Rate
82% below
national average
No data
Would
Recommend
81% below
national average
Communication N/A
Initial Impressions N/A
Approachability N/A
Documentation Accuracy N/A
Legal Knowledge N/A
Value for money N/A

Accreditations

Hugh James are accredited by

Children Law accreditation awarded to Hugh James
Criminal Litigation accreditation awarded to Hugh James
Personal Injury accreditation awarded to Hugh James
Trading names:
Hugh James Independent Financial Advisers

Description

We're Hugh James. A top 100 UK law firm offering a full range of legal services. With more than 60 years’ experience and 560 staff members, we have the expertise to deliver a service you can trust. We’d love to talk to you about how we can help. Our lawyers will take the time to understand what you want to achieve and will work tirelessly to help achieve the result you want.

Rankings by area of expertise

The rankings below show the areas of expertise that Hugh James offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Practice areas not listed yet
Practice areas not listed yet

Hugh James Review Scores & Client Satisfaction Overview

2.7
55%
Value for
Money
28% below
national average
43%
Success
Rate
39% below
national average
42%
Would
Recommend
39% below
national average
Communication 2.7/5
Initial Impressions 3.0/5
Approachability 2.7/5
Documentation Accuracy 2.8/5
Legal Knowledge 2.9/5
Value for money 2.8/5

Accreditations

Hugh James are accredited by

Children Law accreditation awarded to Hugh James
Criminal Litigation accreditation awarded to Hugh James
Personal Injury accreditation awarded to Hugh James
Trading names:
Hugh James Independent Financial Advisers

Description

We're Hugh James. A top 100 UK law firm offering a full range of legal services. With more than 60 years’ experience and 560 staff members, we have the expertise to deliver a service you can trust. We’d love to talk to you about how we can help. Our lawyers will take the time to understand what you want to achieve and will work tirelessly to help achieve the result you want.

Rankings by area of expertise

The rankings below show the areas of expertise that Hugh James offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Housing & Property 2 / 5
Consumer 2 / 5
Litigation 1 / 1
Personal Injury 2 / 4
Wills, Trusts & Probate 2 / 5
Clinical Negligence 1 / 4
Compliance Law 1 / 1
Commercial Property 2 / 5
Cybersecurity and Data Protection Law 1 / 2
Driving offences 1 / 1
Welfare & Benefits 1 / 1
Adjudication Law 1 / 18
Agriculture 2 / 4
Asset Management 1 / 1
Banking 1 / 1
Business Law 1 / 2
Care Law 1 / 1
Charities 1 / 1
Child Law 1 / 1
Class Action Law 1 / 3
Company & Commercial 2 / 2
Company Law 1 / 2
Construction 2 / 4
Contract Law 2 / 2
Copyright Law 1 / 1
Corporate Law 1 / 2
Court of Protection and Deputyship 1 / 1
Crime/ Criminal Defence 1 / 1
Criminal Law 1 / 2
Debt and Tax Law 1 / 1
Discrimination Law 2 / 2
Dispute Resolution 2 / 4
Domestic Violence Law 1 / 2
Economic Law 1 / 1
Education 1 / 1
Employment 2 / 2
Energy & Transport 1 / 1
Energy Law 1 / 3
Entertainment and Media Law 1 / 9
Environmental Law 1 / 1
Equality Law 2 / 3
Family Law 2 / 2
Fire Safety Law 1 / 1
Food Law 1 / 12
Fraud Law 1 / 1
Gambling Law 1 / 16
Governance Law 1 / 1
Government Contracts Law 1 / 21
Health and Welfare Law 1 / 15
Healthcare Law 1 / 28
Hospitality Law 1 / 1
Human rights 1 / 2
IT & Intellectual Property 1 / 2
Immigration 1 / 1
Immigration Law 1 / 1
Information Law 1 / 61
Infrastructure Law 1 / 1
Inheritance Law 1 / 2
Inquest Law 1 / 1
Insurance Law 1 / 1
Intellectual Property Law 1 / 1
Land Law 1 / 1
Licensing Law 1 / 4
Mergers and Acquisitions Law 1 / 1
Money & Tax 1 / 1
National Insurance Law 1 / 1
Notary 1 / 1
Occupational Health Law 1 / 1
Pensions Law 1 / 2
Pharmaceutical Law 1 / 3
Planning Law 1 / 2
Product Safety Law 1 / 1
Professional Negligence 2 / 4
Regulations 1 / 1
Regulatory Law 1 / 1
Sports Law 1 / 23
Surveillance Law 1 / 2
Telecommunications Law 1 / 17
Tourism Law 1 / 1
Local 2 / 2
Housing & Property 1260 / 4,776
Consumer 808 / 4,418
Litigation 434 / 902
Personal Injury 495 / 2,651
Wills, Trusts & Probate 851 / 3,800
Clinical Negligence 315 / 1,248
Compliance Law 134 / 450
Commercial Property 848 / 3,670
Cybersecurity and Data Protection Law 348 / 893
Driving offences 289 / 629
Welfare & Benefits 275 / 1,053
Adjudication Law 74 / 245
Agriculture 312 / 823
Asset Management 210 / 397
Banking 484 / 1,032
Business Law 191 / 474
Care Law 262 / 537
Charities 210 / 768
Child Law 1282 / 1,647
Class Action Law 45 / 105
Company & Commercial 939 / 4,182
Company Law 480 / 974
Construction 239 / 854
Contract Law 585 / 1,431
Copyright Law 281 / 523
Corporate Law 306 / 848
Court of Protection and Deputyship 222 / 581
Crime/ Criminal Defence 1095 / 2,152
Criminal Law 337 / 1,014
Debt and Tax Law 478 / 789
Discrimination Law 389 / 502
Dispute Resolution 439 / 1,809
Domestic Violence Law 500 / 902
Economic Law 132 / 223
Education 154 / 423
Employment 915 / 3,622
Energy & Transport 159 / 510
Energy Law 87 / 359
Entertainment and Media Law 10 / 57
Environmental Law 87 / 395
Equality Law 632 / 1,098
Family Law 1459 / 4,222
Fire Safety Law 59 / 181
Food Law 9 / 81
Fraud Law 204 / 520
Gambling Law 18 / 75
Governance Law 125 / 272
Government Contracts Law 19 / 133
Health and Welfare Law 61 / 185
Healthcare Law 92 / 358
Hospitality Law 42 / 96
Human rights 411 / 962
IT & Intellectual Property 409 / 1,112
Immigration 521 / 2,287
Immigration Law 601 / 1,166
Information Law 62 / 340
Infrastructure Law 106 / 187
Inheritance Law 241 / 686
Inquest Law 30 / 53
Insurance Law 244 / 659
Intellectual Property Law 325 / 626
Land Law 605 / 1,329
Licensing Law 129 / 503
Mergers and Acquisitions Law 255 / 435
Money & Tax 630 / 1,953
National Insurance Law 262 / 423
Notary 338 / 856
Occupational Health Law 195 / 429
Pensions Law 217 / 489
Pharmaceutical Law 34 / 95
Planning Law 186 / 586
Product Safety Law 37 / 56
Professional Negligence 298 / 1,297
Regulations 369 / 2,412
Regulatory Law 126 / 259
Sports Law 93 / 303
Surveillance Law 118 / 163
Telecommunications Law 14 / 74
Tourism Law 24 / 43
National 1851 / 11,168

Contact & Locations - Hugh James

3 Endeavour House, Parkway Court, Longbridge Road, Plymouth, Devon, PL6 8LR

Reviews

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Clients say

What clients say about Hugh James

Clients praise Hugh James for strong clinical negligence, serious injury and complex probate expertise, with successful outcomes including high-value settlements and Supreme Court work. Solicitors named (Sophie Nicol, Nikolai and team) are valued for clear communication, support, compassion, advocacy, persistence and professionalism throughout lengthy and sensitive cases.

responsive
supportive
clear communication
compassionate
advocacy
experienced
successful outcomes
thorough
client-focused
keeps updated

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Reviews

2.7 /5 152 Reviews
Filter your results
Star rating

Rating

Clients say

What clients say about Hugh James

Clients praise Hugh James for strong clinical negligence, serious injury and complex probate expertise, with successful outcomes including high-value settlements and Supreme Court work. Solicitors named (Sophie Nicol, Nikolai and team) are valued for clear communication, support, compassion, advocacy, persistence and professionalism throughout lengthy and sensitive cases.

responsive
supportive
clear communication
compassionate
advocacy
experienced
successful outcomes
thorough
client-focused
keeps updated

ReviewSolicitors Review List

Profile image of anonymous

anonymous

Wills, Trusts & Probate

4 years on and still waiting for completed of probate. Lack of communication

I'm not one to write negative reviews but I've lost my patience with this company. I brought Hugh James on board to manage our probate in early 2023. It is now July 2026 and the probate is still not finished. The entire process has been painful and has frankly made a difficult grieving process worse. I have had to chase my contacts constantly, sometimes not receiving an email reply for months at a time. I suspect that this team is severely overloaded with cases so my complaint is not necessarily against any one employee at Hugh James but more the way things are run from top down. We eventually received part of the estate funds in 2025 but radio silence since then. The last email I had from them was in October 2025.

Solicitors tagged in
this review

0
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MARTYN WEBB

Never even got to speak to anyone.

Filled in their ''contact us'' form onljne on 7/04/25. The advert says they will get straight back to you. On 15/04/26 I rang to say no one had been in touch so the person on the phone arranged for someone to ring me at 12 o'clock on 16/04/26. Needless to say no one rang. So I rang again on 16/04/26 at 2pm and was told someone would ring me back in the next 45mins. Guess what.? I think this is an omen to NOT use Hugh James.

0
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Merisan

Lack of Communication

I instructed Hugh James on a No Win, No Fee clinical negligence case following the loss of my baby at Lewisham Hospital due to medical malpractice. The case has been ongoing for around three years. Unfortunately, despite the extremely sensitive nature of this bereavement case, I experienced over two months of complete silence from my solicitor. Emails and phone calls were not returned, which caused significant distress and concern about the handling of my claim. I expected compassion, transparency, and basic communication. Sadly, this was not my experience.

0
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Malcolm

Clinical Negligence

Three years to get almost nothing

Three years ago I started an action for clinical negligence against a GP. It was a "No-Win-No-Fee" action. Of course the famous phrase "No-Win-No-Fee" is not what most lay people think it is. It is a Condition Fee Agreement. You take out an After The Event insurance policy at the beginning. It's there to guarantee the huge legal fees that solicitors charge. If you lose then you pay nothing and get nothing. If you "win" then the premium is deducted from your award and a maximum of 25% Success Fee is also deducted. This is okay, but only so long as you actually WIN and the other side pay out proper compensation. Hugh James moved at the pace of an asthmatic snail on sedatives. Endless emails followed. Worst of all, they engaged a fantastically expensive neurologist, Dr Oliver Foster, who was a superb expert witness not just for me but also for the defence. Thus NHS Resolution, got away with offering a paltry £10,000, which after deductions as mentioned ended up as £7500. My actual medical expenses caused by this GP were approaching £6000, so I in effect ended up with £1500 - after three long years of stressful legal action. I would avoid them for this sort of litigation.

2
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martin

incompetent, only interested in your money

dont waste your money.nice initially but nothing gets done,hard to get hold of, poor communication, errors,useless. i wished i looked at reviews first

4
Collected on: ReviewSolicitor collection source logo

Other Reviews

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Bessie

Verified

Wills, Trusts and Probate

Polite, Punctual & Efficient

0
Collected on: Law_net collection source logo

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