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Hugh James

Third Floor, 2 Commercial Street, Manchester, Greater Manchester, M15 4RQ

Accepting new clients

Third Floor, 2 Commercial Street, Manchester, Greater Manchester, M15 4RQ

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 8002751

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Hugh James only have 151 reviews listed.

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Hugh James Review Scores & Client Satisfaction Overview

No Reviews
No data
Value for
Money
83% below
national average
No data
Success
Rate
82% below
national average
No data
Would
Recommend
81% below
national average
Communication N/A
Initial Impressions N/A
Approachability N/A
Documentation Accuracy N/A
Legal Knowledge N/A
Value for money N/A

Accreditations

Hugh James are accredited by

Children Law accreditation awarded to Hugh James
Criminal Litigation accreditation awarded to Hugh James
Personal Injury accreditation awarded to Hugh James
Trading names:
Hugh James Independent Financial Advisers

Description

We're Hugh James. A top 100 UK law firm offering a full range of legal services. With more than 60 years’ experience and 560 staff members, we have the expertise to deliver a service you can trust. We’d love to talk to you about how we can help. Our lawyers will take the time to understand what you want to achieve and will work tirelessly to help achieve the result you want.

Rankings by area of expertise

The rankings below show the areas of expertise that Hugh James offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Practice areas not listed yet
Practice areas not listed yet

Hugh James Review Scores & Client Satisfaction Overview

2.7
55%
Value for
Money
28% below
national average
44%
Success
Rate
38% below
national average
42%
Would
Recommend
39% below
national average
Communication 2.8/5
Initial Impressions 3.0/5
Approachability 2.8/5
Documentation Accuracy 2.8/5
Legal Knowledge 2.9/5
Value for money 2.8/5

Accreditations

Hugh James are accredited by

Children Law accreditation awarded to Hugh James
Criminal Litigation accreditation awarded to Hugh James
Personal Injury accreditation awarded to Hugh James
Trading names:
Hugh James Independent Financial Advisers

Description

We're Hugh James. A top 100 UK law firm offering a full range of legal services. With more than 60 years’ experience and 560 staff members, we have the expertise to deliver a service you can trust. We’d love to talk to you about how we can help. Our lawyers will take the time to understand what you want to achieve and will work tirelessly to help achieve the result you want.

Rankings by area of expertise

The rankings below show the areas of expertise that Hugh James offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Housing & Property 2 / 5
Professional Negligence 2 / 4
Personal Injury 1 / 4
Immigration Law 1 / 1
Dispute Resolution 2 / 4
Family Law 2 / 2
Commercial Property 2 / 2
Banking 1 / 2
Consumer 2 / 5
Crime/ Criminal Defence 1 / 1
Litigation 1 / 1
Wills, Trusts & Probate 2 / 5
Asset Management 1 / 2
Fraud Law 1 / 1
Clinical Negligence 1 / 4
Company & Commercial 2 / 4
Welfare & Benefits 1 / 1
Insurance Law 1 / 1
Child Law 1 / 1
Contract Law 2 / 3
Land Law 1 / 1
Employment 2 / 4
Company Law 1 / 2
Debt and Tax Law 1 / 2
Education 1 / 1
Inheritance Law 1 / 2
Care Law 1 / 2
Charities 1 / 1
Construction 2 / 4
Criminal Law 1 / 2
Money & Tax 1 / 1
Adjudication Law 1 / 2
Business Law 1 / 2
Corporate Law 1 / 2
Court of Protection and Deputyship 1 / 1
Cybersecurity and Data Protection Law 1 / 2
Driving offences 1 / 1
Equality Law 2 / 3
Governance Law 1 / 1
Health and Welfare Law 1 / 1
Healthcare Law 1 / 1
Immigration 1 / 1
Inquest Law 1 / 7
Telecommunications Law 1 / 17
Agriculture 2 / 4
Class Action Law 1 / 25
Compliance Law 1 / 1
Copyright Law 1 / 1
Discrimination Law 2 / 2
Domestic Violence Law 1 / 2
Economic Law 1 / 3
Energy & Transport 1 / 1
Energy Law 1 / 3
Entertainment and Media Law 1 / 3
Environmental Law 1 / 1
Fire Safety Law 1 / 1
Food Law 1 / 12
Gambling Law 1 / 16
Government Contracts Law 1 / 27
Hospitality Law 1 / 1
Human rights 1 / 2
IT & Intellectual Property 1 / 2
Information Law 1 / 4
Infrastructure Law 1 / 3
Intellectual Property Law 1 / 1
Licensing Law 1 / 4
Mergers and Acquisitions Law 1 / 1
National Insurance Law 1 / 1
Notary 1 / 1
Occupational Health Law 1 / 1
Pensions Law 1 / 2
Pharmaceutical Law 1 / 21
Planning Law 1 / 2
Product Safety Law 1 / 10
Regulations 1 / 1
Regulatory Law 1 / 2
Sports Law 1 / 2
Surveillance Law 1 / 2
Tourism Law 1 / 1
Local 2 / 2
Housing & Property 1156 / 4,770
Professional Negligence 442 / 1,296
Personal Injury 450 / 2,651
Immigration Law 350 / 1,154
Dispute Resolution 608 / 1,801
Family Law 1647 / 4,223
Commercial Property 1094 / 3,665
Banking 272 / 1,032
Consumer 648 / 4,413
Crime/ Criminal Defence 754 / 2,140
Litigation 340 / 888
Wills, Trusts & Probate 837 / 3,764
Asset Management 127 / 394
Fraud Law 174 / 514
Clinical Negligence 277 / 1,246
Company & Commercial 1037 / 4,182
Welfare & Benefits 245 / 1,049
Insurance Law 216 / 659
Child Law 719 / 1,640
Contract Law 486 / 1,426
Land Law 503 / 1,321
Employment 1032 / 3,621
Company Law 340 / 970
Debt and Tax Law 282 / 786
Education 152 / 422
Inheritance Law 307 / 678
Care Law 246 / 531
Charities 249 / 767
Construction 293 / 854
Criminal Law 334 / 1,007
Money & Tax 635 / 1,952
Adjudication Law 91 / 240
Business Law 198 / 468
Corporate Law 291 / 842
Court of Protection and Deputyship 267 / 576
Cybersecurity and Data Protection Law 272 / 892
Driving offences 235 / 626
Equality Law 399 / 1,097
Governance Law 79 / 272
Health and Welfare Law 78 / 186
Healthcare Law 106 / 357
Immigration 762 / 2,283
Inquest Law 19 / 50
Telecommunications Law 12 / 74
Agriculture 378 / 819
Class Action Law 16 / 104
Compliance Law 135 / 462
Copyright Law 162 / 522
Discrimination Law 207 / 499
Domestic Violence Law 398 / 896
Economic Law 38 / 223
Energy & Transport 116 / 511
Energy Law 106 / 359
Entertainment and Media Law 12 / 56
Environmental Law 110 / 393
Fire Safety Law 72 / 180
Food Law 20 / 80
Gambling Law 23 / 75
Government Contracts Law 23 / 133
Hospitality Law 34 / 95
Human rights 266 / 962
IT & Intellectual Property 330 / 1,114
Information Law 91 / 339
Infrastructure Law 54 / 187
Intellectual Property Law 205 / 624
Licensing Law 187 / 500
Mergers and Acquisitions Law 145 / 431
National Insurance Law 185 / 422
Notary 297 / 850
Occupational Health Law 179 / 429
Pensions Law 185 / 488
Pharmaceutical Law 23 / 95
Planning Law 211 / 583
Product Safety Law 13 / 56
Regulations 489 / 2,409
Regulatory Law 76 / 255
Sports Law 110 / 302
Surveillance Law 74 / 164
Tourism Law 21 / 43
National 1853 / 11,164

Contact & Locations - Hugh James

Third Floor, 2 Commercial Street, Manchester, Greater Manchester, M15 4RQ

Reviews

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What clients say about Hugh James

Clients praise Hugh James for strong clinical negligence, serious injury and complex probate expertise, with successful outcomes including high-value settlements and Supreme Court work. Solicitors named (Sophie Nicol, Nikolai and team) are valued for clear communication, support, compassion, advocacy, persistence and professionalism throughout lengthy and sensitive cases.

responsive
supportive
clear communication
compassionate
advocacy
experienced
successful outcomes
thorough
client-focused
keeps updated

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Reviews

2.7 /5 151 Reviews
Filter your results
Star rating

Rating

Clients say

What clients say about Hugh James

Clients praise Hugh James for strong clinical negligence, serious injury and complex probate expertise, with successful outcomes including high-value settlements and Supreme Court work. Solicitors named (Sophie Nicol, Nikolai and team) are valued for clear communication, support, compassion, advocacy, persistence and professionalism throughout lengthy and sensitive cases.

responsive
supportive
clear communication
compassionate
advocacy
experienced
successful outcomes
thorough
client-focused
keeps updated

ReviewSolicitors Review List

Profile image of MARTYN WEBB

MARTYN WEBB

Never even got to speak to anyone.

Filled in their ''contact us'' form onljne on 7/04/25. The advert says they will get straight back to you. On 15/04/26 I rang to say no one had been in touch so the person on the phone arranged for someone to ring me at 12 o'clock on 16/04/26. Needless to say no one rang. So I rang again on 16/04/26 at 2pm and was told someone would ring me back in the next 45mins. Guess what.? I think this is an omen to NOT use Hugh James.

0
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Merisan

Lack of Communication

I instructed Hugh James on a No Win, No Fee clinical negligence case following the loss of my baby at Lewisham Hospital due to medical malpractice. The case has been ongoing for around three years. Unfortunately, despite the extremely sensitive nature of this bereavement case, I experienced over two months of complete silence from my solicitor. Emails and phone calls were not returned, which caused significant distress and concern about the handling of my claim. I expected compassion, transparency, and basic communication. Sadly, this was not my experience.

0
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Malcolm

Clinical Negligence

Three years to get almost nothing

Three years ago I started an action for clinical negligence against a GP. It was a "No-Win-No-Fee" action. Of course the famous phrase "No-Win-No-Fee" is not what most lay people think it is. It is a Condition Fee Agreement. You take out an After The Event insurance policy at the beginning. It's there to guarantee the huge legal fees that solicitors charge. If you lose then you pay nothing and get nothing. If you "win" then the premium is deducted from your award and a maximum of 25% Success Fee is also deducted. This is okay, but only so long as you actually WIN and the other side pay out proper compensation. Hugh James moved at the pace of an asthmatic snail on sedatives. Endless emails followed. Worst of all, they engaged a fantastically expensive neurologist, Dr Oliver Foster, who was a superb expert witness not just for me but also for the defence. Thus NHS Resolution, got away with offering a paltry £10,000, which after deductions as mentioned ended up as £7500. My actual medical expenses caused by this GP were approaching £6000, so I in effect ended up with £1500 - after three long years of stressful legal action. I would avoid them for this sort of litigation.

2
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martin

incompetent, only interested in your money

dont waste your money.nice initially but nothing gets done,hard to get hold of, poor communication, errors,useless. i wished i looked at reviews first

4
Collected on: ReviewSolicitor collection source logo
Profile image of T

T

Wouldn't wish them on my worst enemy

READ REVIEWS BEFORE YOU USE THIS SERVICE! Hugh James has been dealing with the probate of my late grandmother’s estate and have taken over 2 and a half years to process. As part of the estate I have been left a property which took 2 years to sign over to me as a benefactor and the moment that happened I was slapped with all the outstanding bills and have been told that as they are in my name, it’s now my responsibility and they are still holding a sizeable amount of money in their possession and I seem to have to chase them for updates on this frequently! This company has made a hard time even harder for myself and my family. I regret that my grandmother ever used this company and I’m sure she would be too! 2024- still no further along in the process and awaiting inheritance payments! I am disgusted by the service of this company and a property in Spain which has not been checked in 5.5 years. DO NOT USE THIS SERVICE! They prolong the process to build up interest on your money! I am currently dealing with my 5th case manager and each is as bad as the last. 6 YEARS LATER - Hugh James hadn't even sent a death certificate to the relevant bodies after I was assured it was done years ago! I have now raised a second complaint to their complaints department after being assured that the head of the team took over my case to finally transfer the rest of an estate, only for it to drop back down to associates who had already mishandled the case. After the first complaint, they admitted that their service was poor and refunded me a whole £125 when a foreign property has incurred charges due to not being transferred or foreign solicitors being updated. I wouldn't wish these guys on my worst enemy! Please note they do not respond to emails or google reviews, probably because that person is "out of office" too!

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Other Reviews

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Bessie

Verified

Wills, Trusts and Probate

Polite, Punctual & Efficient

0
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