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Hugh James

2 Charlotte Place, Southampton, Hampshire, SO14 0TB

Accepting new clients

2 Charlotte Place, Southampton, Hampshire, SO14 0TB

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 819581

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Hugh James Review Scores & Client Satisfaction Overview

No Reviews
No data
Value for
Money
83% below
national average
No data
Success
Rate
82% below
national average
No data
Would
Recommend
81% below
national average
Communication N/A
Initial Impressions N/A
Approachability N/A
Documentation Accuracy N/A
Legal Knowledge N/A
Value for money N/A

Accreditations

Hugh James are accredited by

Children Law accreditation awarded to Hugh James
Criminal Litigation accreditation awarded to Hugh James
Personal Injury accreditation awarded to Hugh James
Trading names:
• Hugh James Independent Financial Advisers

Description

We're Hugh James. A top 100 UK law firm offering a full range of legal services. With more than 60 years’ experience and 560 staff members, we have the expertise to deliver a service you can trust. We’d love to talk to you about how we can help. Our lawyers will take the time to understand what you want to achieve and will work tirelessly to help achieve the result you want.

Rankings by area of expertise

The rankings below show the areas of expertise that Hugh James offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Practice areas not listed yet
Practice areas not listed yet

Hugh James Review Scores & Client Satisfaction Overview

2.7
55%
Value for
Money
Value for money: 55%
28% below
national average
43%
Success
Rate
Satisfied with outcome: 43%
39% below
national average
42%
Would
Recommend
Would recommend to friends and family: 42%
39% below
national average
Communication 2.7/5
Initial Impressions 3.0/5
Approachability 2.7/5
Documentation Accuracy 2.8/5
Legal Knowledge 2.9/5
Value for money 2.8/5

Accreditations

Hugh James are accredited by

Children Law accreditation awarded to Hugh James
Criminal Litigation accreditation awarded to Hugh James
Personal Injury accreditation awarded to Hugh James
Trading names:
• Hugh James Independent Financial Advisers

Description

We're Hugh James. A top 100 UK law firm offering a full range of legal services. With more than 60 years’ experience and 560 staff members, we have the expertise to deliver a service you can trust. We’d love to talk to you about how we can help. Our lawyers will take the time to understand what you want to achieve and will work tirelessly to help achieve the result you want.

Rankings by area of expertise

The rankings below show the areas of expertise that Hugh James offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Housing & Property 2 / 5
Consumer 2 / 2
Litigation 1 / 1
Personal Injury 2 / 4
Wills, Trusts & Probate 2 / 5
Clinical Negligence 1 / 4
Compliance Law 1 / 1
Commercial Property 2 / 5
Cybersecurity and Data Protection Law 1 / 2
Driving offences 1 / 1
Welfare & Benefits 1 / 1
Adjudication Law 1 / 21
Agriculture 2 / 4
Asset Management 1 / 1
Banking 1 / 1
Business Law 1 / 2
Care Law 2 / 3
Charities 1 / 2
Child Law 1 / 1
Class Action Law 1 / 3
Company & Commercial 2 / 2
Company Law 1 / 3
Construction 2 / 4
Contract Law 2 / 2
Copyright Law 1 / 1
Corporate Law 1 / 3
Court of Protection and Deputyship 1 / 1
Crime/ Criminal Defence 1 / 1
Criminal Law 1 / 2
Debt and Tax Law 1 / 1
Discrimination Law 2 / 2
Dispute Resolution 2 / 4
Domestic Violence Law 1 / 2
Economic Law 1 / 1
Education 1 / 1
Employment 2 / 2
Energy & Transport 1 / 1
Energy Law 1 / 37
Entertainment and Media Law 1 / 8
Environmental Law 1 / 1
Equality Law 2 / 3
Family Law 2 / 2
Fire Safety Law 1 / 1
Food Law 1 / 12
Fraud Law 1 / 1
Gambling Law 1 / 14
Governance Law 1 / 1
Government Contracts Law 1 / 23
Health and Welfare Law 1 / 14
Healthcare Law 1 / 6
Hospitality Law 1 / 1
Human rights 1 / 2
IT & Intellectual Property 1 / 2
Immigration 1 / 1
Immigration Law 1 / 1
Information Law 1 / 57
Infrastructure Law 1 / 1
Inheritance Law 1 / 2
Inquest Law 1 / 1
Insurance Law 1 / 1
Intellectual Property Law 1 / 1
Land Law 1 / 1
Licensing Law 1 / 4
Mergers and Acquisitions Law 1 / 1
Money & Tax 1 / 1
National Insurance Law 1 / 1
Notary 1 / 1
Occupational Health Law 1 / 1
Pensions Law 1 / 2
Pharmaceutical Law 1 / 3
Planning Law 1 / 3
Product Safety Law 1 / 1
Professional Negligence 2 / 4
Regulations 1 / 1
Regulatory Law 1 / 1
Sports Law 1 / 2
Surveillance Law 1 / 2
Telecommunications Law 1 / 18
Tourism Law 1 / 1
Local 2 / 2
Housing & Property 1281 / 4,702
Consumer 1161 / 4,318
Litigation 450 / 907
Personal Injury 503 / 2,601
Wills, Trusts & Probate 872 / 3,724
Clinical Negligence 323 / 1,223
Compliance Law 137 / 446
Commercial Property 856 / 3,590
Cybersecurity and Data Protection Law 343 / 874
Driving offences 294 / 630
Welfare & Benefits 278 / 1,038
Adjudication Law 79 / 246
Agriculture 315 / 816
Asset Management 210 / 393
Banking 487 / 1,012
Business Law 200 / 482
Care Law 286 / 567
Charities 211 / 756
Child Law 1288 / 1,642
Class Action Law 46 / 106
Company & Commercial 945 / 4,061
Company Law 477 / 960
Construction 242 / 844
Contract Law 589 / 1,411
Copyright Law 278 / 512
Corporate Law 309 / 843
Court of Protection and Deputyship 227 / 582
Crime/ Criminal Defence 1099 / 2,124
Criminal Law 345 / 1,004
Debt and Tax Law 473 / 776
Discrimination Law 384 / 495
Dispute Resolution 452 / 1,790
Domestic Violence Law 500 / 896
Economic Law 132 / 223
Education 153 / 419
Employment 916 / 3,553
Energy & Transport 157 / 502
Energy Law 89 / 352
Entertainment and Media Law 10 / 56
Environmental Law 88 / 391
Equality Law 626 / 1,076
Family Law 1473 / 4,159
Fire Safety Law 59 / 180
Food Law 9 / 81
Fraud Law 203 / 514
Gambling Law 18 / 74
Governance Law 125 / 269
Government Contracts Law 18 / 132
Health and Welfare Law 63 / 185
Healthcare Law 91 / 352
Hospitality Law 42 / 94
Human rights 409 / 951
IT & Intellectual Property 411 / 1,089
Immigration 529 / 2,254
Immigration Law 612 / 1,165
Information Law 62 / 334
Infrastructure Law 105 / 184
Inheritance Law 254 / 687
Inquest Law 30 / 53
Insurance Law 243 / 642
Intellectual Property Law 324 / 615
Land Law 609 / 1,313
Licensing Law 131 / 496
Mergers and Acquisitions Law 257 / 432
Money & Tax 637 / 1,914
National Insurance Law 260 / 416
Notary 346 / 857
Occupational Health Law 196 / 422
Pensions Law 215 / 483
Pharmaceutical Law 35 / 95
Planning Law 188 / 578
Product Safety Law 38 / 55
Professional Negligence 304 / 1,282
Regulations 379 / 2,341
Regulatory Law 130 / 261
Sports Law 95 / 303
Surveillance Law 119 / 163
Telecommunications Law 16 / 76
Tourism Law 26 / 45
National 1887 / 11,171

Contact & Locations - Hugh James

2 Charlotte Place, Southampton, Hampshire, SO14 0TB

Reviews

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Clients say

What clients say about Hugh James

Clients praise Hugh James for strong clinical negligence, serious injury and complex probate expertise, with successful outcomes including high-value settlements and Supreme Court work. Solicitors named (Sophie Nicol, Nikolai and team) are valued for clear communication, support, compassion, advocacy, persistence and professionalism throughout lengthy and sensitive cases.

responsive
supportive
clear communication
compassionate
advocacy
experienced
successful outcomes
thorough
client-focused
keeps updated

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Reviews

2.7 /5 152 Reviews
Filter your results
Star rating

Rating

Clients say

What clients say about Hugh James

Clients praise Hugh James for strong clinical negligence, serious injury and complex probate expertise, with successful outcomes including high-value settlements and Supreme Court work. Solicitors named (Sophie Nicol, Nikolai and team) are valued for clear communication, support, compassion, advocacy, persistence and professionalism throughout lengthy and sensitive cases.

responsive
supportive
clear communication
compassionate
advocacy
experienced
successful outcomes
thorough
client-focused
keeps updated

ReviewSolicitors Review List

Profile image of anonymous

anonymous

Wills, Trusts & Probate

4 years on and still waiting for completed of probate. Lack of communication

I'm not one to write negative reviews but I've lost my patience with this company. I brought Hugh James on board to manage our probate in early 2023. It is now July 2026 and the probate is still not finished. The entire process has been painful and has frankly made a difficult grieving process worse. I have had to chase my contacts constantly, sometimes not receiving an email reply for months at a time. I suspect that this team is severely overloaded with cases so my complaint is not necessarily against any one employee at Hugh James but more the way things are run from top down. We eventually received part of the estate funds in 2025 but radio silence since then. The last email I had from them was in October 2025.

Solicitors tagged in
this review

0
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MARTYN WEBB

Never even got to speak to anyone.

Filled in their ''contact us'' form onljne on 7/04/25. The advert says they will get straight back to you. On 15/04/26 I rang to say no one had been in touch so the person on the phone arranged for someone to ring me at 12 o'clock on 16/04/26. Needless to say no one rang. So I rang again on 16/04/26 at 2pm and was told someone would ring me back in the next 45mins. Guess what.? I think this is an omen to NOT use Hugh James.

0
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Merisan

Lack of Communication

I instructed Hugh James on a No Win, No Fee clinical negligence case following the loss of my baby at Lewisham Hospital due to medical malpractice. The case has been ongoing for around three years. Unfortunately, despite the extremely sensitive nature of this bereavement case, I experienced over two months of complete silence from my solicitor. Emails and phone calls were not returned, which caused significant distress and concern about the handling of my claim. I expected compassion, transparency, and basic communication. Sadly, this was not my experience.

0
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Malcolm

Clinical Negligence

Three years to get almost nothing

Three years ago I started an action for clinical negligence against a GP. It was a "No-Win-No-Fee" action. Of course the famous phrase "No-Win-No-Fee" is not what most lay people think it is. It is a Condition Fee Agreement. You take out an After The Event insurance policy at the beginning. It's there to guarantee the huge legal fees that solicitors charge. If you lose then you pay nothing and get nothing. If you "win" then the premium is deducted from your award and a maximum of 25% Success Fee is also deducted. This is okay, but only so long as you actually WIN and the other side pay out proper compensation. Hugh James moved at the pace of an asthmatic snail on sedatives. Endless emails followed. Worst of all, they engaged a fantastically expensive neurologist, Dr Oliver Foster, who was a superb expert witness not just for me but also for the defence. Thus NHS Resolution, got away with offering a paltry £10,000, which after deductions as mentioned ended up as £7500. My actual medical expenses caused by this GP were approaching £6000, so I in effect ended up with £1500 - after three long years of stressful legal action. I would avoid them for this sort of litigation.

2
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martin

incompetent, only interested in your money

dont waste your money.nice initially but nothing gets done,hard to get hold of, poor communication, errors,useless. i wished i looked at reviews first

4
Collected on: ReviewSolicitor collection source logo

Other Reviews

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Bessie

Verified

Wills, Trusts and Probate

Polite, Punctual & Efficient

0
Collected on: Law_net collection source logo

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