Jade Shelton

We recently used Jade for the purchase of our new home at Lawford Green and couldn’t have been happier with the service we received. From start to finish, communication was excellent and everything generally progressed much quicker and more smoothly than we had expected. Nothing was ever too much trouble, and every question we had was answered clearly and promptly. At no point did we feel like we were being a nuisance for asking questions or chasing something up, which makes a huge difference during what can be quite a stressful process! Jade and Kitty were both friendly, professional and incredibly helpful throughout, and we always felt like we knew exactly where things stood. A genuinely positive experience from start to finish and we wouldn’t hesitate to recommend Jade and the team. Thank you again for making the purchase of our new home such a smooth one!

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Jade Shelton

Kitty Paul

Jake Brace

I cannot recommend Jade and Jake enough. They have kept us informed throughout the process of selling our house we are novices to the game and they took the time to explain everything to us. Both of them have a friendly disposition and patience, which you need when going through this process. Once again, thankyou Jade and Jake.

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Jade Shelton

Jake Brace

We are previous clients and Smith & Co were our first call when we received an offer for the house we thought we had retired to four years earlier. It was leasehold on an 'age-restricted' development, complete with landlord's agent and a management company to deal with. Charges were reasonable for the first couple of years but cost-of-living rises hit hard and we would never go near one of these places again. Jade dug in and navigated the maze of seller's packs and account statements proactively and efficiently. To make matters worse, it later transpired that our buyer's house was not on mains water and their buyer made the purchase dependent on easement rights being granted across a neighbouring farm. Eight months of agony, but Jade was very reassuring and did put what pressure she could on an often unresponsive chain of solicitors below us. Some well-considered threats and withdrawal of retentions got us over the line late May. By comparison, the purchase of our freehold property in Ipswich was a breeze and this is definitely our last move. We will be back to Smith and Co to update our wills shortly. Recommended.

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Jade Shelton

Excellent service throughout. Very prompt replies to all queries and kept informed at all stages of the process.

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Jade Shelton

Jade dealt with our sale and was excellent From start to finish. Nothing was too much trouble and she kept us updated the whole way through. She was a pleasure to deal with and I wouldn't hesitate to use her again and recommend her to friends and family.

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Jade Shelton

What an amazing experience! Despite this ending up being a complicated sale, everything was dealt with professionally and respectfully. I have been kept updated throughout and a huge amount of work went in to ensuring everything was sorted and completed correctly. I really could not have asked for anything more. Thank you so much.

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Jade Shelton