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How Smith & Co Solicitors Compares

Value for money

This firm - 95%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Smith & Co Solicitors on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Smith & Co Solicitors. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 0%
About Right 100%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 95%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Smith & Co Solicitors and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Smith & Co Solicitors performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 95%
No 5%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 95%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Smith & Co Solicitors and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Smith & Co Solicitors compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 95%
No 5%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Rankings by area of expertise

The rankings below show the areas of expertise that Smith & Co Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.9/5

Reviews summary

  • Excellent

    320
  • Very Good

    30
  • Average

    2
  • Poor

    1
  • Awful

    4

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Walter

Matter Type:

Residential Conveyancing

Walter

March 21, 2024

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Collected on:

Thank you, Natasha

My wife and I are thrilled with the service we received from Natasha.

We have previous experience of buying and selling property, but we have never experienced the high quality service provided by Natasha, who progressed our house purchase at a lightning fast pace!

Natasha made the process run smoothly. She was always attentive, always responding quickly to queries and proactively providing us with regular up-to-the-minute updates on progress.

Natasha was also always proactively engaging with the vendor's solicitors when required.

We will be returning clients for any services required in the future.

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Julia Easton

Verified review

This review has been left by a verified client who used Smith & Co Solicitors.

Matter Type:

Residential Conveyancing

Julia Easton

December 05, 2023

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When you find a good one they are stuck with you for life!

My family and I have moved many times over the years and to be honest one of the most stressful parts has always been dealing with solicitors, their lack of accountability, poor communication, not meeting deadlines etc etc.
I can say without question that this last journey of house moving has been so different. Claire had been exceptional with communication, proactive in chasing other parties, continued support and guidance throughout the sale of my parents home. She has gone above and beyond to ensure our sale has been as stress free as possible and it has been appreciated beyond words.
There aren’t many recommendations I make in life but in this instance I would 100% recommend Smith & Co to anyone wanting a first class service. Thank you to the team and especially to Claire for getting us through the sale.

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Paul

Verified review

This review has been left by a verified client who used Smith & Co Solicitors.

Matter Type:

Purchase and Sale

Paul

October 31, 2023

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Good personal service

Very helpful and on the ball from start to finish. Easily contactable, which is becoming increasingly rare these days. Highly recommmended .

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Jacquie

Matter Type:

Purchase and Sale

Jacquie

July 05, 2023

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Collected on:

Sale of house in felixstowe

I used Smith and Co solicitors in Felixstowe and was pleased that I did. Both Claire and Jenny were very helpful, approachable and easy to communicate with. They answered my questions promptly and I would have no hesitation in recommending them to others. I found being able to go into the office to deliver documents and on occasions speaking directly to Jenny and Claire made the whole process fell more relaxed. Claire in particular gave me confidence that my sale would happen at a time when I struggled to believe we would ever exchange contracts.

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Ian

Verified review

This review has been left by a verified client who used Smith & Co Solicitors.

Matter Type:

Wills

Ian

July 20, 2022

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Approachable, knowledgeable and a pleasure to deal with

Zeenat was approachable, knowledgeable and a pleasure to deal with.

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Ian Gosden

Verified review

This review has been left by a verified client who used Smith & Co Solicitors.

Matter Type:

Wills

Ian Gosden

June 22, 2022

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Collected on:

Execution of Free Wills

Zeenat Pasha, Associate Solicitor, was assigned to our request and acted professionally and was approachable during the whole process of drawing up our Wills, helping us with the legal and practical questions we had.

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John

Verified review

This review has been left by a verified client who used Smith & Co Solicitors.

Matter Type:

Wills

John

April 25, 2024

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Wills and power of attorney advice

Good advice and patience for my slow replies

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Anonymous,

Verified review

This review has been left by a verified client who used Smith & Co Solicitors.

Matter Type:

Investment purchases and Buy to Let

Anonymous,

April 23, 2024

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Impossible to get hold of

My experience with Smith &Co was more than 2 years ago, not sure if things has changed since.
I was not able to get hold of my solicitor at the time, she never replied to my email/call. Had to physically go to their office only to speak to assistant/ other member of staff. They were all very nice when I was there though.

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Garrod

Verified review

This review has been left by a verified client who used Smith & Co Solicitors.

Matter Type:

Disputed Probate

Garrod

April 23, 2024

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Wiĺl

Arranging Will for ourselves was explained well and efficiently. Done in good time as well. Many thanks

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Caroline

Verified review

This review has been left by a verified client who used Smith & Co Solicitors.

Matter Type:

Wills

Caroline

April 19, 2024

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Collected on:

Very helpful, friendly and professional service.

We came to see Vicky to have our wills drawn up. She was very approachable and able to answer our questions and the process was completed efficiently.

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Reviews collected from

Dmitri

Dmitri

April 13, 2024

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Dmitri

Brilliant, highly recommended! My mother and I really appreciate your guidance.

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Tony

Tony

December 07, 2023

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Tony

Excellent highly recommended.

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Maurice

Matter Type:

Wills

Maurice

October 19, 2023

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Maurice

Just to say i was very happy with the attention, help and at times patience , and above all advice in completing my will. Something which until now i had avoided carrying out. Many thanks.

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Malcolm

Malcolm

August 28, 2023

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Malcolm

Very good advice straight to the point and explaing the legal wording so we would understand

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shirley

Matter Type:

Purchase and Sale

shirley

August 08, 2023

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shirley

I was very pleased how kieth holland and Jo perrin worked the were very friendly and helpful if I had any issues that I was concerned about and dealt with everything so quickly I would recommend them for there quick work

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Reviews collected from

Philip

Matter Type:

Residential Conveyancing

Philip

December 26, 2021

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Philip's experience...

Everything very efficiently dealt with in a professional and friendly way. Many thanks, Philip and Ann Young

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Dean

Matter Type:

Residential Conveyancing

Dean

December 18, 2021

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Dean's experience...

We had a really positive experience of buying and selling with the support of Jo Perrins and would highly recommend her.

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Georgina

Matter Type:

Residential Conveyancing

Georgina

December 13, 2021

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Georgina's experience...

Quick process and moving . Amber was extremely quick

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Paris

Matter Type:

Residential Conveyancing

Paris

November 22, 2021

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Paris's experience...

Poor communication. Did not use the app at all. Sold on use of the app, but it was not actually used.

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J Scorer

Matter Type:

Residential Conveyancing

J Scorer

October 06, 2021

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Julie's experience...

First class service . Jo is excellent and kept me informed every step of the way!
Can’t recommend enough!

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Smith & Co Solicitors are accredited by

accreditation
accreditation

About this branch

Description

We are in the centre of Felixstowe, located near the junction with Hamilton Road and Orwell Road. The nearest car parks are Highfield Road Car Park and Ranelagh Road Car Park. Costs start from £1.50 for 2 hours parking.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Consumer
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - M&A and warranty disputes
    • Litigation - Product liability claims
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Asset protection and tax mitigation
    • Child Arrangements Following Divorce
    • Child Law
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce After A Brain Or Other Serious Injury
    • Domestic Abuse
    • Family Mediation
    • Family law
    • Financial Matters
    • Grandparents' Rights
    • Inheritance Act claims
    • Injunctions
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation
    • Separation Agreement
    • Social Services
    • Unmarried Couples' Rights
  • Housing & Property
    • Anti-social Behaviour
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • Neighbour Disputes
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Service Charge Disputes
    • Service Charge Recovery
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Money & Tax
    • Debt and Bankruptcy
    • HMRC Tax Investigations and Disputes
    • Inheritance Tax
    • Insolvency and bankruptcy
    • Property Holding Structures
    • Trusts
  • Personal Injury
    • Accident Abroad
    • Accident At Work
    • Accidents At Sea And Cruise Injury
    • Accidents In Public Places
    • Against The Council
    • Amputation
    • Asbestos Compensation
    • Asbestos Lung Cancer
    • Asbestosis
    • Back Injury At Work
    • Benefits Available To Asbestos Victims
    • Broken Bone Or Fracture
    • Burns, Scars and Lacerations At Work
    • Bus and Coach Accident
    • Car Accident
    • Car Passenger
    • Carpal Tunnel Syndrome
    • Children's Accident
    • Children's Serious Injury
    • Chronic Pain
    • Cycling Accident
    • Defective Work Equipment
    • Diffuse Mesothelioma Payment Scheme
    • Dog Bite
    • Fall From Height
    • Fatal Accident
    • Fatal Asbestos
    • Gym Injury Compensation
    • Head Injury At Work
    • Head and Brain Injury
    • Holiday Accidents and Illness
    • Holiday Sickness and Illness Compensation
    • Horse Riding Injury
    • Industrial Disease Compensation
    • Manual Handling
    • Mesothelioma Compensation
    • Motor Insurance Policy
    • Motorbike Accident
    • No Win No Fee
    • Noise-Induced Hearing Loss
    • Occupational Asthma
    • Osteoarthritis
    • Pedestrian Accident
    • Personal Injury Law
    • Pleural Plaques (Scotland)
    • Pleural Thickening
    • Repetitive Strain Injury
    • Road Traffic Accident
    • Road Traffic Accident Abroad
    • Serious Injury
    • Skiing Injury
    • Slips, Trips and Falls
    • Spinal Injury Compensation
    • Sports Injury
    • Supermarket Accident
    • Terrorism Abroad
    • Tinnitus
    • Vibration White Finger
    • Welfare Issues After Serious Injury
    • Whiplash
    • Workplace Slip and Trip
  • Wills, Trusts & Probate
    • Disputed Probate
    • Disputed Trusts
    • Disputed Wills
    • Probate
    • Trusts
    • Wills

Business areas of law

  • Agriculture
    • Agricultural land for sale or development
    • Buying and selling a farm
    • Commercial contracts for farming businesses
    • Equestrian property
    • Farm partnerships and corporate structures
    • Farming disputes
  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Environmental policy law
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Agency agreements
    • Alternative Dispute Resolution (ADR)
    • Asset Tracing
    • Business structures and joint ventures
    • Commercial Contracts and Agreements
    • Commercial Law
    • Commercial Litigation Matters
    • Competition law
    • Contract law
    • Contractual Disputes
    • Corporate Law
    • Corporate finance
    • Credit Control
    • Data Protection
    • Debt Recovery
    • Employment - business
    • Franchising
    • Insolvency and Bankruptcy
    • Insurance
    • Intellectual Property
    • Litigation for Holiday and Residential Parks
    • Management buyouts
    • Merchandising and sponsorship
    • Mergers and Acquisitions
    • Mis-sold Interest Rate Swap Agreements
    • Outsourcing agreements
    • Partnership and LLP law
    • Sales and Purchases
    • Setting up a business
    • Share option schemes
    • Shareholder Agreements
    • Shareholder and Partnership Disputes
    • Slander
    • Small businesses
    • Statutory Demands
    • Summary Judgment
    • Tax
    • Unfair Loan Charges
  • Construction
    • Building contracts and professional appointments
    • Construction
    • Construction and engineering dispute resolution
    • Contracts for the supply, installation and maintenance of specialist mechanical and electrical plant
    • Crane oversailing and scaffolding licences
    • Development agreements
    • Development loan facilities
    • Due diligence audits for banks and other financial institutions
    • Engineering contracts
    • Facility maintenance agreements
    • Framework agreements
    • Guarantees and bonds
    • In-house training
    • Warranties, third party rights and reliance letters
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