NORMANPULL
Housing & Property
NORMAN PULL - SALE OF PROPERTY
VERY PROFICIENT & TIMELY. I WAS VERY SURPRIZED AT THE SPEED WITH WHICH MATTERS WERE PROGRESSED TO A MOST SATISFACTORY CONCLUSION.
Smith & Co Solicitors
26 Hamilton Road, Felixstowe, Suffolk, IP11 7AN
Accepting new clients
26 Hamilton Road, Felixstowe, Suffolk, IP11 7AN
Regulated by:
The Solicitors Regulation Authority
Regulator ID: 8000538
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Smith & Co Solicitors Review Scores & Client Satisfaction Overview
No Reviews
Value for
Money
Money
Value for money
About this score
This rating is based on verified client feedback and compares how this firm’s value for money is perceived against the national average. In legal services, value for money is not about being the cheapest option, but about whether clients feel the service, expertise, and outcome justified the cost. This comparison helps place client experiences in context when choosing a law firm.
Success
Rate
Rate
Satisfied with outcome
About this score
This rating is based on client feedback and compares how satisfied people were with the result of their legal matter against the national average for similar legal services. While every case is different and outcomes can depend on the law, the facts, and decisions made by courts or tribunals, this comparison is designed to be like for like.
When a firm has a large number of reviews, individual case differences tend to balance out over time. This makes the national average a useful benchmark for understanding how often clients feel the result achieved was fair and appropriate for their situation. Even small differences from the average can therefore reflect a meaningful difference in the overall standard of legal service provided.
Would
Recommend
Recommend
Would recommend to friends and family
About this score
This score shows how likely clients are to recommend this law firm to friends or family, based on verified reviews and compared with the national average. In legal matters, recommendations are usually based on trust, clarity of advice, and how supported clients felt throughout their case. This comparison helps show how consistently a firm meets those expectations.
Communication
N/A
Initial Impressions
N/A
Approachability
N/A
Documentation Accuracy
N/A
Legal Knowledge
N/A
Value for money
N/A
Accreditations
Smith & Co Solicitors are accredited by
Description
Smith and Co Solicitors are on hand to offer local legal services with a personal touch and are proud to be part of the community in Ipswich, Felixstowe, Haverhill and Sudbury. Every client is given the direct telephone number and email address of the solicitor handling their matter and we take time to listen and deliver the service you deserve. We are able to offer initial appointments in person, by telephone or face-to-face appointments via Skype, Google or Zoom as we have upgraded all of our communications to cloud-based systems. Saturday morning meetings are also available in Ipswich, on the first Saturday of each month. At Smith & Co Solicitors, every client matters and our dedicated team is here to help you.
Rankings by area of expertise
The rankings below show the areas of expertise that Smith & Co Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Practice areas not listed yet
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Smith & Co Solicitors Review Scores & Client Satisfaction Overview
Excellent
Value for
Money
Value for money: 95%+
Money
Value for money
13%
above national average
About this score
This rating is based on verified client feedback and compares how this firm’s value for money is perceived against the national average. In legal services, value for money is not about being the cheapest option, but about whether clients feel the service, expertise, and outcome justified the cost. This comparison helps place client experiences in context when choosing a law firm.
13% above
national average
Success
Rate
Satisfied with outcome: 95%+
Rate
Satisfied with outcome
15%
above national average
About this score
This rating is based on client feedback and compares how satisfied people were with the result of their legal matter against the national average for similar legal services. While every case is different and outcomes can depend on the law, the facts, and decisions made by courts or tribunals, this comparison is designed to be like for like.
When a firm has a large number of reviews, individual case differences tend to balance out over time. This makes the national average a useful benchmark for understanding how often clients feel the result achieved was fair and appropriate for their situation. Even small differences from the average can therefore reflect a meaningful difference in the overall standard of legal service provided.
15% above
national average
Would
Recommend
Would recommend to friends and family: 95%+
Recommend
Would recommend to friends and family
16%
above national average
About this score
This score shows how likely clients are to recommend this law firm to friends or family, based on verified reviews and compared with the national average. In legal matters, recommendations are usually based on trust, clarity of advice, and how supported clients felt throughout their case. This comparison helps show how consistently a firm meets those expectations.
16% above
national average
Communication
4.9/5
Initial Impressions
4.9/5
Approachability
4.9/5
Documentation Accuracy
4.8/5
Legal Knowledge
4.9/5
Value for money
4.8/5
Accreditations
Smith & Co Solicitors are accredited by
Description
Smith and Co Solicitors are on hand to offer local legal services with a personal touch and are proud to be part of the community in Ipswich, Felixstowe, Haverhill and Sudbury. Every client is given the direct telephone number and email address of the solicitor handling their matter and we take time to listen and deliver the service you deserve. We are able to offer initial appointments in person, by telephone or face-to-face appointments via Skype, Google or Zoom as we have upgraded all of our communications to cloud-based systems. Saturday morning meetings are also available in Ipswich, on the first Saturday of each month. At Smith & Co Solicitors, every client matters and our dedicated team is here to help you.
Rankings by area of expertise
The rankings below show the areas of expertise that Smith & Co Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Housing & Property
1 / 6
Wills, Trusts & Probate
1 / 4
Family Law
1 / 4
Commercial Property
1 / 5
Consumer
1 / 9
Personal Injury
1 / 3
Land Law
1 / 3
Notary
1 / 9
Employment
1 / 7
Agriculture
1 / 2
Auction Law
1 / 4
Child Law
1 / 3
Company & Commercial
1 / 6
Construction
1 / 2
Money & Tax
1 / 5
Local
1 / 11
Housing & Property
226 / 4,700
Wills, Trusts & Probate
226 / 3,723
Family Law
313 / 4,154
Commercial Property
323 / 3,593
Consumer
184 / 4,320
Personal Injury
268 / 2,598
Land Law
107 / 1,312
Notary
84 / 856
Employment
391 / 3,553
Agriculture
174 / 815
Auction Law
31 / 287
Child Law
152 / 1,641
Company & Commercial
284 / 4,064
Construction
108 / 843
Money & Tax
214 / 1,913
National
357 / 11,157
Pinned Reviews
Patricia Stamford
Name change by deed poll
Victoria Hosking dealt with my name change superbly . She explained everything.. was so helpful to an 80 year old ! Told me who to contact etc. I would 100% recommend her. The reception staff were also friendly and helpful. Thankyou
Solicitors tagged in
this review
Meet the team of Smith & Co Solicitors
Team members
No Solicitors / Paralegals / Legal experts found with that name.
Amber Rainford
Graduate Solicitor Apprentice
5.0
|
46 Reviews
Lily Bone
Graduate Solicitor Apprentice
5.0
|
12 Reviews
Annabelle Hayward
Legal Assistant
5.0
|
1 Reviews
Contact & Locations - Smith & Co Solicitors
Opening hours
| Monday | 09:00–17:00 |
| Tuesday | 09:00–17:00 |
| Wednesday | 09:00–17:00 |
| Thursday | 09:00–17:00 |
| Friday | 09:00–17:00 |
| Saturday | (Closed) |
| Sunday | (Closed) |
26 Hamilton Road, Felixstowe, Suffolk, IP11 7AN
Reviews
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Clients say
What clients say about Smith & Co Solicitors
The firm is highly regarded for residential conveyancing, including buying and selling homes, first-time purchases, leasehold matters, remortgages, probate-related sales, wills, family work and landlord/tenant issues. Clients consistently praise its professionalism, efficiency and thoroughness, as well as clear communication and prompt responses. The team is described as friendly, approachable, patient, reassuring and supportive, with a calm, proactive attitude that makes stressful transactions feel manageable. Clients value the firm’s ability to explain matters clearly, keep them updated and progress cases smoothly and reliably.
Excellent communication
Friendly helpful
Professional service
Quick responses
Kept informed
Clear explanations
Proactive support
Patient approach
Efficient handling
Reassuring guidance
ReviewSolicitors Review List
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Reviews
4.9
/5
597 Reviews
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Clients say
What clients say about Smith & Co Solicitors
The firm is highly regarded for residential conveyancing, including buying and selling homes, first-time purchases, leasehold matters, remortgages, probate-related sales, wills, family work and landlord/tenant issues. Clients consistently praise its professionalism, efficiency and thoroughness, as well as clear communication and prompt responses. The team is described as friendly, approachable, patient, reassuring and supportive, with a calm, proactive attitude that makes stressful transactions feel manageable. Clients value the firm’s ability to explain matters clearly, keep them updated and progress cases smoothly and reliably.
Excellent communication
Friendly helpful
Professional service
Quick responses
Kept informed
Clear explanations
Proactive support
Patient approach
Efficient handling
Reassuring guidance
ReviewSolicitors Review List
N Clayton
Verified
This review was submitted by a verified client of Smith & Co Solicitors.
Family Law
Lasting Power of Attorney & house sale
We were very pleased with how this matters was handled by Lily. We had used Smith & Co for other matters including a recent house sale dealt with by Suzannah. Both matters were dealt with speedily & efficiently but all people concerned were happy to answer my questions.
anonymous
Excellent communication
Excellent service provided by Alexandra and Kitty. Each time I called I was able to speak to one of them, and all emails were replied to very quickly. I was kept informed throughout the sale process, and would definitely recommend them.
Legal experts tagged in
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Anonymous
Verified
This review was submitted by a verified client of Smith & Co Solicitors.
patience and understanding
we sold our parents house on power of attorney and then my mum passed away and we had to wait for probate this was stressfull and uosetting for us but megan was very kind,helpful and understanding throughout all of this and helped us through it all
Legal experts tagged in
this review
Sue R
Verified
This review was submitted by a verified client of Smith & Co Solicitors.
Housing & Property
Excellent service
Megan gave an excellent professional service . The property sale had it problems but all was dealt with exactly as you would expect . Nice friendly dedicated person to deal with. Would definitely use again.
Legal experts tagged in
this review
A representative from Smith & Co Solicitors responded to this review
Your fantastic review for Megan is much appreciated and it's great to hear you would return to Smith & Co as a result. We look forward to helping you again in the future.
Rebecca
Verified
This review was submitted by a verified client of Smith & Co Solicitors.
Housing & Property
Megan has been excellent. Highly recommend
In a complex multi-chain case, Helen has been a calm, proactive and helpful influence juggling all the moving parts and helping advise, reassure and resolve challenges. She was always available for calls and responded very quickly to questions. I would recommend her highly and moreso than her peers at the same firm with whom I also dealt.
Legal experts tagged in
this review
A representative from Smith & Co Solicitors responded to this review
We are always grateful for feedback from our clients and it's great to hear that you appreciated the high level of client service that Megan delivered. She strives to go above and beyond for her clients and she is a much valued member of our team.
Other Reviews
Ben Steward
Housing & Property
Ben
What an amazing experience! Despite this ending up being a complicated sale, everything was dealt with professionally and respectfully. I have been kept updated throughout and a huge amount of work went in to ensuring everything was sorted and completed correctly. I really could not have asked for anything more. Thank you so much.
Legal experts tagged in
this review
Thank you Ben for taking the time to share your positive experience with Jade and her team. We enjoy working with 5* clients
Jojo Humes
Housing & Property
Jojo
I chose Smith and Co to deal with conveyancing after them being recommended. Alexandra was very efficient and the sale and purchase went very smoothly. Communication was prompt and any queries were dealt with quickly and without any fuss. I would definitely use their services again.
Thank you for taking the time to leave a review. Alexandra and Kitty pride themselves on keeping their clients informed at every stage so your feedback will be greatly appreciated. All the best in your new home.
warren pike
Notary
warren
excellent service
Solicitors tagged in
this review
A representative from Smith & Co Solicitors responded to this review
Thank you for taking the time to leave your feedback - it's great to hear you were so pleased with the service you received.
Jason
Jason
We have used Smith & Co twice for our house sale and purchase. During our last move our solicitor Rebecca was professional, polite and very helpful throughout the process. My wife and I would recommend Smith & Co
A representative from Smith & Co Solicitors responded to this review
Thank you Jason for taking the time to leave a review for Rebecca. Your words and feedback mean a lot to the team and helps us to keep delivering a service that clients are happy with. All the best in your new home Regards Vicky
Tracy
Housing & Property
Tracy
Could not be more happy with the service! First-time buyer with LISA plus funds from outside of the UK but Rebecca provided super clear instructions, extremely speedy and organised with her work and just made the whole process so much easier. Would definitely recommend Smith & Co Solicitors and especially Rebecca!
A representative from Smith & Co Solicitors responded to this review
Thank you so much for letting us know what a positive experience you had with the purchase of your new property. Rebecca prides herself on communicating with her clients in a clear and concise way which makes what can be a stressful process move smoothly. The conveyancing team work together to make sure clients are well taken care of and it's great to hear your feedback. Your recommendation is much appreciated!
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