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How Smith & Co Solicitors Compares

Value for money

This firm - 95%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Smith & Co Solicitors on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Smith & Co Solicitors. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 3%
About Right 96%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 95%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Smith & Co Solicitors and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Smith & Co Solicitors performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 95%
No 5%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 96%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Smith & Co Solicitors and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Smith & Co Solicitors compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 96%
No 4%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Smith & Co Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.9/5

Reviews summary

  • Excellent

    356
  • Very Good

    31
  • Average

    2
  • Poor

    2
  • Awful

    4

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Anthony Mercer

Verified review

This review has been left by a verified client who used Smith & Co Solicitors.

Matter Type:

Litigation Law

Anthony Mercer

October 05, 2024

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Collected on:

Excellent service and support

From the outset, Keith was fully engaged and in-tune with my case and the circumstances leading to our preliminary discussion.
He outlined his proposed strategy in simple and understandable terms, highlighting the stages required to achieve the desired outcome.
Timely updating and appropriate revision throughout was excellent and, despite a number of curved ballsiourdirection, he always came up with alternative tactics which eventually led to a satisfactory final result.
What was a reasonably traumatic set of circumstances was made bearable by Keith’s humanity and keen sense of humour - not altogether expected traits in the field of legal conflict resolution!
I must also add my thanks for the input from Amber Rainford whom, in Keith’s occasional absence, ensured continued timely and effective communication. Her professionalism and acute awareness of the issues surrounding my case were very much appreciated.
In summary, 100% satisfied and delighted throughout.

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Elaine Cain

Verified review

This review has been left by a verified client who used Smith & Co Solicitors.

Matter Type:

Purchase and Sale

Elaine Cain

September 19, 2024

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Collected on:

House sale and purchase

Rebecca was absolutely fantastic in handling both the sale of our house and the purchase of our next house. She was extremely professional throughout the whole process (which was a long one!) and always kept us in the loop with any changes in our chain. She was always speedy with responses and would do something to chase up the chain before we even asked! House moving is a stressful time and a lot of that can come from solicitors but there was no stress with Rebecca! In fact she took the stress away and we were always confident that she would handle our queries every single time. Highly recommend!!

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Holly

Verified review

This review has been left by a verified client who used Smith & Co Solicitors.

Matter Type:

Remortgaging

Holly

September 17, 2024

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Collected on:

First home mortgage

Amazing solictors they absolutely turned around our situation I couldn’t of been happier with this company strongly recommend

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Justine

Verified review

This review has been left by a verified client who used Smith & Co Solicitors.

Matter Type:

Housing disputes

Justine

September 12, 2024

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Collected on:

Happy client

Great client support! Always there to help and guide me when needed. Both Keith Holland and Alexandra Wolff-Evans, were attentive and sensitive to my situation and made me feel comfortable dealing with them during this process.

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Martyn Phillips

Verified review

This review has been left by a verified client who used Smith & Co Solicitors.

Matter Type:

Personal Injury Law

Martyn Phillips

September 09, 2024

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Collected on:

Amber Rainford

Polite, informative and always helpful.

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Martyn Phillips

Verified review

This review has been left by a verified client who used Smith & Co Solicitors.

Matter Type:

Personal Injury Law

Martyn Phillips

September 09, 2024

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Collected on:

Mr Keith Holland

Keith is an accomplished lawyer and more than that recognises the need to explain to clients the process, it’s potential to disappoint and reward. An adept ability to tailor the information by understanding his audience. I could simply not have faced the process without his expert guidance. His attention to detail ensured the right outcome, I will be eternally grateful to him.

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Carina

Verified review

This review has been left by a verified client who used Smith & Co Solicitors.

Matter Type:

Divorce

Carina

September 09, 2024

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Collected on:

Divorce Proceedings

There aren’t enough wonderful things I can say about Keith. I thank my lucky stars that he was my solicitor. Going through a divorce is a stressful time, but leaving an abusive marriage is something else, yet Keith made things as stress-free as he possibly could for me. I knew he had my best interests at heart and I followed his advice with confidence. Not only is Keith an expert at was he does, he is down to earth and has the best sense of humour!
Keith is my hero and I can’t thank him enough for giving me the advice, strength and courage to ensure I could divorce/cut all ties from an abuser and live a life I never thought possible :-)

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Susan Jones

Verified review

This review has been left by a verified client who used Smith & Co Solicitors.

Matter Type:

Wills

Susan Jones

September 06, 2024

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Collected on:

Very professional

Rachel and legal assistant Annabelle Hayward provided prompt communications and professional will writing services. A breath of fresh air.

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Pauline

Verified review

This review has been left by a verified client who used Smith & Co Solicitors.

Matter Type:

New home purchases and sales

Pauline

September 03, 2024

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Collected on:

House Sale

Smith & Co have just completed our house sale. They were very efficient and kept us up to date throughout the whole process. I would highly recommend them.

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Chris Haycock

Verified review

This review has been left by a verified client who used Smith & Co Solicitors.

Matter Type:

Residential Conveyancing

Chris Haycock

August 30, 2024

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Collected on:

Everything one could wish, and more.

As we all know, moving is daunting at the best of times. As an older couple, with plenty of past experience of moves, we were not looking forward to the mechanics of moving for the first (and hopefully last) time in 10 years.

Rebecca has made the legal side of things easy and straightforward. Always available within a short time. No question too daft. Everything explained in a manner easy to understand. Never made to feel a nuisance. Overall a pleasure to deal with. Highly professional, and I would have no hesitation in using her services in the future, or indeed recommending her and Smith & Co to anyone else. Thank you Rebecca, and not forgetting Carrie-Anne, her trusty assistant, who was invaluable in the early stages.

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Reviews collected from

E

Matter Type:

Purchase and Sale

E

July 30, 2024

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Collected on:

A client

Had a really good experience at Smith & Co with my house purchase. Alexandra and the team were amazing with communication, keeping us updated, and reassuring us when needed. Super friendly and helpful team! Thanks so much!

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M

Matter Type:

Wills

M

July 05, 2024

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Collected on:

A client

Vicky went out of her way to help me with a last minute problem a few weeks ago. Prompt, friendly and great value for money.

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Gary

Matter Type:

Purchase and Sale

Gary

May 03, 2024

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Collected on:

Gary

Natasha and the team were great, very helpful and responsive and our purchase went very smoothly.

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Dmitri

Dmitri

April 13, 2024

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Collected on:

Dmitri

Brilliant, highly recommended! My mother and I really appreciate your guidance.

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Tony

Tony

December 07, 2023

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Collected on:

Tony

Excellent highly recommended.

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Reviews collected from

Philip

Matter Type:

Residential Conveyancing

Philip

December 26, 2021

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Collected on:

Philip's experience...

Everything very efficiently dealt with in a professional and friendly way. Many thanks, Philip and Ann Young

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Dean

Matter Type:

Residential Conveyancing

Dean

December 18, 2021

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Collected on:

Dean's experience...

We had a really positive experience of buying and selling with the support of Jo Perrins and would highly recommend her.

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Georgina

Matter Type:

Residential Conveyancing

Georgina

December 13, 2021

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Collected on:

Georgina's experience...

Quick process and moving . Amber was extremely quick

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Paris

Matter Type:

Residential Conveyancing

Paris

November 22, 2021

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Collected on:

Paris's experience...

Poor communication. Did not use the app at all. Sold on use of the app, but it was not actually used.

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J Scorer

Matter Type:

Residential Conveyancing

J Scorer

October 06, 2021

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Collected on:

Julie's experience...

First class service . Jo is excellent and kept me informed every step of the way!
Can’t recommend enough!

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Smith & Co Solicitors are accredited by

accreditation
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About this branch

Description

We are located in Clarence House, a listed building on St Margaret’s Green, in the heart of Ipswich and offer free parking to our clients, to make your visit as stress-free as possible. In addition, there is nearby, on-street parking, short-term on Soane Street at a cost of £1 per 30 minutes and also medium-term parking at the Regent Theatre car park where the charge is £1.20 per hour.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Consumer
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - M&A and warranty disputes
    • Litigation - Product liability claims
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Asset protection and tax mitigation
    • Child Arrangements Following Divorce
    • Child Law
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce After A Brain Or Other Serious Injury
    • Domestic Abuse
    • Family Mediation
    • Family law
    • Financial Matters
    • Grandparents' Rights
    • Inheritance Act claims
    • Injunctions
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation
    • Separation Agreement
    • Social Services
    • Unmarried Couples' Rights
  • Housing & Property
    • Anti-social Behaviour
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • Neighbour Disputes
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Service Charge Disputes
    • Service Charge Recovery
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Money & Tax
    • Debt and Bankruptcy
    • HMRC Tax Investigations and Disputes
    • Inheritance Tax
    • Insolvency and bankruptcy
    • Property Holding Structures
    • Trusts
  • Personal Injury
    • Accident Abroad
    • Accident At Work
    • Accidents At Sea And Cruise Injury
    • Accidents In Public Places
    • Against The Council
    • Amputation
    • Asbestos Compensation
    • Asbestos Lung Cancer
    • Asbestosis
    • Back Injury At Work
    • Benefits Available To Asbestos Victims
    • Broken Bone Or Fracture
    • Burns, Scars and Lacerations At Work
    • Bus and Coach Accident
    • Car Accident
    • Car Passenger
    • Carpal Tunnel Syndrome
    • Children's Accident
    • Children's Serious Injury
    • Chronic Pain
    • Cycling Accident
    • Defective Work Equipment
    • Diffuse Mesothelioma Payment Scheme
    • Dog Bite
    • Fall From Height
    • Fatal Accident
    • Fatal Asbestos
    • Gym Injury Compensation
    • Head Injury At Work
    • Head and Brain Injury
    • Holiday Accidents and Illness
    • Holiday Sickness and Illness Compensation
    • Horse Riding Injury
    • Industrial Disease Compensation
    • Manual Handling
    • Mesothelioma Compensation
    • Motor Insurance Policy
    • Motorbike Accident
    • No Win No Fee
    • Noise-Induced Hearing Loss
    • Occupational Asthma
    • Osteoarthritis
    • Pedestrian Accident
    • Personal Injury Law
    • Pleural Plaques (Scotland)
    • Pleural Thickening
    • Repetitive Strain Injury
    • Road Traffic Accident
    • Road Traffic Accident Abroad
    • Serious Injury
    • Skiing Injury
    • Slips, Trips and Falls
    • Spinal Injury Compensation
    • Sports Injury
    • Supermarket Accident
    • Terrorism Abroad
    • Tinnitus
    • Vibration White Finger
    • Welfare Issues After Serious Injury
    • Whiplash
    • Workplace Slip and Trip
  • Wills, Trusts & Probate
    • Disputed Probate
    • Disputed Trusts
    • Disputed Wills
    • Probate
    • Trusts
    • Wills

Business areas of law

  • Agriculture
    • Agricultural land for sale or development
    • Buying and selling a farm
    • Commercial contracts for farming businesses
    • Equestrian property
    • Farm partnerships and corporate structures
    • Farming disputes
  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Environmental policy law
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Agency agreements
    • Alternative Dispute Resolution (ADR)
    • Asset Tracing
    • Business structures and joint ventures
    • Commercial Contracts and Agreements
    • Commercial Law
    • Commercial Litigation Matters
    • Competition law
    • Contract law
    • Contractual Disputes
    • Corporate Law
    • Corporate finance
    • Credit Control
    • Data Protection
    • Debt Recovery
    • Employment - business
    • Franchising
    • Insolvency and Bankruptcy
    • Insurance
    • Intellectual Property
    • Litigation for Holiday and Residential Parks
    • Management buyouts
    • Merchandising and sponsorship
    • Mergers and Acquisitions
    • Mis-sold Interest Rate Swap Agreements
    • Outsourcing agreements
    • Partnership and LLP law
    • Sales and Purchases
    • Setting up a business
    • Share option schemes
    • Shareholder Agreements
    • Shareholder and Partnership Disputes
    • Slander
    • Small businesses
    • Statutory Demands
    • Summary Judgment
    • Tax
    • Unfair Loan Charges
  • Construction
    • Building contracts and professional appointments
    • Construction
    • Construction and engineering dispute resolution
    • Contracts for the supply, installation and maintenance of specialist mechanical and electrical plant
    • Crane oversailing and scaffolding licences
    • Development agreements
    • Development loan facilities
    • Due diligence audits for banks and other financial institutions
    • Engineering contracts
    • Facility maintenance agreements
    • Framework agreements
    • Guarantees and bonds
    • In-house training
    • Warranties, third party rights and reliance letters
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