Amy
As a single, first time buyer I was nervous and apprehensive towards buying my first house. I cannot fault my solicitor Hollie Burns. She was absolutely brilliant and went above and beyond to make this experience very easy. Any questions or queries I had about any part of the process Hollie was able to answer them. I have since recommended her to many of my friends who have said exactly the same. If I need a solicitor again I know exactly who I’ll be going with. Thank you for everything Hollie!
A representative from Gould & Swayne Limited responded to this review on 31 January, 2023
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes
Requested review by solicitor on completion
Very difficult as had mixed experience. I would have liked direct contact with the solicitor in the beginning of the transaction.. I felt quite unimportant as a client.. she was an invisible entity but her assistant was really helpful.. and then solicitor helped too.
I feel special mention must be made of the Accounts gentleman in Glastonbury who went above and beyond the call of duty to help me out with bank issues. He, LITERALLY, stopped me from falling apart. Thank you.
Solicitor named in this review: Hollie Burns
Was this review helpful? Yes
Excellent Service
Hollie Burns and her wonderful team of legal assistants provided us with an extremely professional service, while also being genuinely caring and very supportive. We could not recommend them enough.
Solicitor named in this review: Hollie Burns
Was this review helpful? Yes
Thank you for making it happen
Thank you for making it happen so I can be near to my family after losing my dear soulmate Patrick to cancer, you are all incredible , you have made me very happy and feel secure.
Very happy in the way transactions were dealt , efficiently in previous buying and selling.
Solicitor named in this review: Hollie Burns
A representative from Gould & Swayne Limited responded to this review on 14 December, 2023
Thank you, Janice for your fantastic review. We really appreciate your kind words about Hollie and our team. It's great to hear that they were helpful during these difficult times for you. We look forward to assisting you in the future.
Was this review helpful? Yes
First Time Buyer!
I dont even know where to start about how wonderful this company is! People always blame the solicitors whn things go wrong with home purchases, but considering the trials we have faced with not 1 but 2 different (almost) purchases in the last 6 months!! With the most recent (and successful) purchase i think we put the offer in at the end of October and we have now exchanged and complete Friday 1st December- super quick and efficient! Hollie is a dream of a solicitor!! And Jackie and Jade have been amazing as well! Even though i had a million ridiculous questions nothing was ever too much! 100% recommend this solictor firm for house purchases!
Solicitor named in this review: Hollie Burns
A representative from Gould & Swayne Limited responded to this review on 27 November, 2023
Hi Hayley, Thank you for such great feedback. We appreciate your kind words about Hollie and our team. It's great to hear that they were very helpful during your long and challenging purchase. If there's anything else we can assist you with, please don't hesitate to reach out and will be happy to assist you.
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Professional, Rigorous & Friendly
Would highly recommend - diligent & supportive.
Solicitor named in this review: Hollie Burns
A representative from Gould & Swayne Limited responded to this review on 21 September, 2023
Dear Dr Croskell, Thank you for taking the time to share your experience with us, and leaving a 5-star review for Hollie and the Conveyancing team - it is greatly appreciated! We look forward to working with you again in the future.
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Returning Customer
We have used Gould and Swayne in the past and have always been satisfied
Solicitor named in this review: Hollie Burns
A representative from Gould & Swayne Limited responded to this review on 04 September, 2023
Hi Hazel, Thank you for returning to us and taking the time to share your experience , it is greatly appreciated! We look forward to working with you again in the future.
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Used Gould and Swayne in the past
We have used Gould & Swayne in the past and have always been satisfied
Solicitor named in this review: Hollie Burns
A representative from Gould & Swayne Limited responded to this review on 02 August, 2023
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes
Excellent Service for Selling
Everyone who was involved with the sale of our property were helpful, courteous and answered any queries quickly.
Many thanks to Hollie and her team, especially Jackie and Jade.
Highly recommended.
Solicitor named in this review: Hollie Burns
A representative from Gould & Swayne Limited responded to this review on 02 August, 2023
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes
Excellent Service
Staff recommendation, excellent service to finish , couldn't be happier with the service provided.
Hollie and her team are a credit to the company.
Solicitor named in this review: Hollie Burns
A representative from Gould & Swayne Limited responded to this review on 02 August, 2023
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes
Thank you for your service
Only to say thank you for your service
Solicitor named in this review: Hollie Burns
A representative from Gould & Swayne Limited responded to this review on 02 August, 2023
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Was this review helpful? Yes