Paul A Clarke
Where there is a way there is a will
I saw an advert at West Ham's ground and a post on the club's app. I wanted to update my will and completed the questionnaire on the app late on a Thursday night. By 09:30hrs the next day Ms Barnes contacted me to discuss my aims and objectives with advice on how to present my thoughts to the solicitor. I made an appointment to see Ms LondahI and followed it up by emailing them my thoughts. When I met with Ms Londahl she had read my wishes, sought clarification and agreed to prepare my will as requested. She took time to explain how it would be set out. Within 48 hours I received the paperwork which I reviewed. I wanted to make a couple of changes and contacted the office to discuss them. They were agreed. I made an appointment to sign the will. Once again Ms Barnes and her colleague Ms Lavery were very helpful, explaining the will to me to ensure I understood the implications and to make me aware of the changes they had made as requested by me. I signed. They agreed to send a copy of the will to me by post along with their invoice. This they did. I paid the invoice within 24hours of receipt. I am very happy with the outcome. I recommended this firm to my former colleague who was considering updating her will
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from Paul Robinson Solicitors LLP
Thank you, Paul, for your detailed feedback and recommendation. We are delighted that our team provided clear guidance and responded promptly throughout the process. It is particularly pleasing to know that you felt well supported and confident in the final outcome.
