Client Care Specialist at Scullion LAW

Shaun Wilson

Client Care Specialist

Shaun joined the client care team in July 2022. After graduating with a degree in Public Relations, Shaun has previously worked in multiple positions within the retail sector for over 10 years, bringing a wealth of customer service experience to the team. Going above and beyond to deliver great client care already comes as second nature.

105 Cadzow Street, Hamilton, ML3 6HG

Practice Areas

Driving offences, Crime/ Criminal Defence, Housing & Property, Family Law

4.9/5 19 Client Reviews 19
  • Crime/ Criminal Defence 11%
  • Family Law 5%
  • Housing & Property 5%
  • Driving offences 79%
19 Client Reviews

4.9/5

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge

Reviews summary

  • Excellent
    18
  • Very Good
    1
  • Average
    0
  • Poor
    0
  • Awful
    0

Review sources

Anonymous
Click to rate
Phillip Charles
Verified Phillip Charles Added 4 days ago Report to admin
Collected whilst working at Scullion LAW
July 21, 2025 20250721195856

Initial enquiry

5

I received excellent advice. Shaun was very honest and helpful appreciated that I couldn’t speak at work and even though they closed at 1700 phoned at 1730.

Lawyer named in this review: Shaun Wilson

A representative from Scullion LAW responded to this review on 23 July, 2025

Dear Phillip, Thank you for your feedback. It’s great to hear that Shaun provided honest and helpful advice and went the extra mile to accommodate your situation, even calling after hours. Your kind words are truly appreciated! Best regards, Scullion Law

Was this review helpful? Yes

Robert Riddell
Verified Robert Riddell Added 3 weeks ago Report to admin
Collected whilst working at Scullion LAW
July 04, 2025 20250704072822

Relieved

5

I was really shook up regarding my case however when I picked the phone up and shaun handled it and relaxed me by saying I came to the right place and on time. His professional manner and attitude was 10/10 and Michael is now dealing with me and again his professional maner and attitude is 10/10. I'm very thankful for calling this firm and I highly recommend. Now hoping for a great result.

Lawyer named in this review: Shaun Wilson

A representative from Scullion LAW responded to this review on 07 July, 2025

Dear Robert, Thank you for sharing your experience. We’re so glad Shaun and Michael were able to provide you with the support and professionalism you needed during a stressful time. Your recommendation means a lot to us, and we’re hopeful for a great outcome for your case. Best regards, Scullion Law

Was this review helpful? Yes

Charlie
Verified Charlie Added 3 weeks ago Report to admin
Collected whilst working at Scullion LAW
July 03, 2025 20250703115124

Thanks to Shaun and the team...

5

A big thanks to Shaun, Stephanie and the rest of the team at Scullion Law for help with legal matters, friendly, helpful and professional.

Lawyer named in this review: Shaun Wilson

A representative from Scullion LAW responded to this review on 04 July, 2025

Dear Charlie, Thank you for your kind words. We're delighted Shaun, Steph, and the team were able to support you effectively. Your appreciation means a great deal to us. Best regards, Scullion LAW

Was this review helpful? Yes

Allan Seiler
Verified Allan Seiler Added 3 weeks ago Report to admin
Collected whilst working at Scullion LAW
June 29, 2025 20250629083910

On top of my case at all times

5

Between Chris Small and Shaun I always felt assured that everything was being taken care of. The phone calls were informative and up to date.

Lawyer named in this review: Shaun Wilson

A representative from Scullion LAW responded to this review on 30 June, 2025

Dear Allan, Thank you for your feedback. We’re glad Chris Small and Shaun kept you well informed and reassured throughout the process. Your kind words are much appreciated. Best regards, Scullion LAW

Was this review helpful? Yes

Calvin
Verified Calvin Added 1 month ago Report to admin
Collected whilst working at Scullion LAW
June 18, 2025 20250618114103

Fantastic from start to finish!

5

Although I didn’t require a court solicitor, I was treated no different to any other clients. I had a fantastic time working with Shaun and the communication and rapid responses was excellent from start to finish.

Lawyer named in this review: Shaun Wilson

A representative from Scullion LAW responded to this review on 19 June, 2025

Dear Calvin, Thank you for sharing your experience. We're glad Shaun provided excellent communication and support throughout, making you feel valued as a client. Best regards, Scullion Law

Was this review helpful? Yes

Anonymous
Verified Anonymous Added 1 month ago Report to admin
Collected whilst working at Scullion LAW
June 04, 2025 20250604113556

Very helpful

5

Shaun was very professional and advised me on how to proceed with my case,very quickly made a plan toove ahead ,very impressed with the service

Lawyer named in this review: Shaun Wilson

A representative from Scullion LAW responded to this review on 05 June, 2025

Thank you for your positive feedback. We’re pleased to hear that Shaun provided professional and prompt advice, quickly developing a plan to move your case forward. Your satisfaction with our service means a lot to us.

Was this review helpful? Yes

Ryan Higgins
Verified Ryan Higgins Added 2 months ago Report to admin
Collected whilst working at Scullion LAW
May 09, 2025 20250509194222

Very nice.

5

I was really nervous but the team couldn’t have been any nicer and helpful. They were upfront and honest. Giving me all the possible options and advised me on the best route to go down.

Lawyer named in this review: Shaun Wilson

A representative from Scullion LAW responded to this review on 12 May, 2025

Thank you so much for your feedback, Ryan! We're so pleased to hear that Shaun, Steph and Chris made you feel comfortable and well-informed, providing you with clear options and helpful advice throughout your driving matter.

Was this review helpful? Yes

Miguel
Verified Miguel Added 2 months ago Report to admin
Collected whilst working at Scullion LAW
April 30, 2025 20250430124710

Great initial session

5

Claire was very prepared (thank you Shaun), so it was easy to get underway and go through everything I needed to ask and review.
She has a very thoughtful, calm approach, and was easy to speak with.

Lawyer named in this review: Shaun Wilson

A representative from Scullion LAW responded to this review on 01 May, 2025

Thank you for your feedback, Miguel. We're glad Claire was able to make the process smooth and easy for you with her thoughtful and calm approach.

Was this review helpful? Yes

Andrew Outram
Verified Andrew Outram Added 3 months ago Report to admin
Collected whilst working at Scullion LAW
April 02, 2025 20250402195838

General advice on “safety cameras” and traffic laws.

4

Needed some clarification on receiving what I felt to a rather contentious communication on a traffic issue.. Scullion (Shaun Wilson) were able to put things in perspective for me very calmly, allaying my concerns

Lawyer named in this review: Shaun Wilson

A representative from Scullion LAW responded to this review on 04 April, 2025

Thank you for your feedback, Andrew. We're glad Shaun could provide clarity and ease your concerns.

Was this review helpful? Yes

Jack Galbraith
Verified Jack Galbraith Added 4 months ago Report to admin
Collected whilst working at Scullion LAW
March 11, 2025 20250311155830

Excellent Service

5

Really great work professional and efficient service from Shaun, and from the team at Scullion!

Lawyer named in this review: Shaun Wilson

A representative from Scullion LAW responded to this review on 12 March, 2025

Thank you for your positive feedback, Jack, We're glad to hear that Shaun and the team at Scullion provided you with professional and efficient service.

Was this review helpful? Yes

Reviews collected on

Lynsay
Lynsay Added 1 month ago Report to admin
Collected whilst working at Scullion LAW
June 11, 2025
Collected on
20250611165316

Lynsay

5

Handled with great care and compassion. Very quick responses, supporting and spoke to me like a human which made all the difference.

Lawyer named in this review: Shaun Wilson

A representative from Scullion LAW responded to this review on 13 June, 2025

Hi Lynsay. Thank you for your kind feedback. We’re glad to hear that our team provided compassionate, timely, and personal support—it truly makes all the difference. We’re here whenever you need us.

Was this review helpful? Yes

About Shaun Wilson

Shaun joined the client care team in July 2022. After graduating with a degree in Public Relations, Shaun has previously worked in multiple positions within the retail sector for over 10 years, bringing a wealth of customer service experience to the team. Going above and beyond to deliver great client care already comes as second nature.

Languages Spoken: English

Contact Shaun Wilson

Address

Scullion LAW

105 Cadzow Street

Hamilton

ML3 6HG



Phone

Website

Resume

WORK EXPERIENCE

Title

Name

Duration

Client Care Specialist

Scullion Law Limited

2022-present