Tracy Griffiths

Customer Services Admin Manager

As Customer Service Administrator Manager for Thursfields Solicitors Tracy’s role includes a number of varied day to day tasks as well as exciting new projects. Her role is to predominantly manage and develop the reception “meet and greet and 1st point call” team at Thursfields legal services across our regional offices. Day to day she ensures the consistent and smooth running of our receptions, telephone services and communications. This is a full-time role which provides her with invaluable information as to what happens in the client journey at that first point of call.