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Knights Professional Services Limited
have 33 other locations
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Knights Professional Services Limited on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Knights Professional Services Limited. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Knights Professional Services Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Knights Professional Services Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Knights Professional Services Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Knights Professional Services Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
The rankings below show the areas of expertise that Knights Professional Services Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Michelle
Collected on:
Louise Senior and her team have expertly guided us through a recent, very challenging leasehold purchase. A highly professional team, we felt very confident at all times during the lengthy process and we can’t recommend and thank Knights highly enough and will soon be returning for further services.
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paul
Collected on:
Extremely helpful and efficient and very thorough I would recommend others with the experience that my family and I have received and would like to say thank you for your expertise. Thanks again Knights solicitors
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Matter Type:
Declarations of trusts
rachel
Collected on:
I have experienced the worst ever service from this company. Their communication skills are poor to say the least. They charge ridiculous amounts of money to do very little, and they demonstrate no compassion, empathy or professionalism.
I had no choice to use this firm (as my father instructed them prior to his death), I would never recommend this firm to anyone!
Terrible service at a huge expense.
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PaulBev
Collected on:
Excellent advice and service from beginning to end from Wendy Hooley, Helen Starkey and their team. Thank you.
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Elaine
Collected on:
Georgia Driver pushed through a very tricky auction sale house purchsae in just over two weeks. We received an excellent service, with Georgia being both highly professional and talking through issues with us.
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Lesley
Collected on:
A truly professional and thoughtful team have recently completed the sale and purchase of properties for our family. Courteous and prompt service and always responded quickly to questions, extremely helpful and could not fault the service from Wendy Hooley, Philippa Jacks and Helen Starkey. Thank you!
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Matter Type:
Residential Conveyancing
Andrew
Collected on:
I can honestly say that I was totally satisfied and impressed with the level of service we received whilst in the process of selling our property.
Would highly recommend Knights if your in need of their services ..!!!!
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Matter Type:
Residential Conveyancing
helen
Collected on:
Nick did a sterling job of selling my sisters flat in London. As I am her executor and not in London I was very reliant on his dealing with the buyers solicitor and also the management company.
I had previously had a bad experience with another conveyancing solicitor (Fraser Brown) so the comparison was very welcome. He kept me updated on a regular basis so I didnt have to be constantly asking for information. Happy to recommend him.
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Ian
Collected on:
This review is for a different branch.
We have used Keebles the firm taken over by Knights for many years . Since the take over they are unrecognisable. Unhelpful, money grabbing - their bottom line is more important than their clients needs. Terrible billing that results in cases being locked before completion…
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Matter Type:
Settlement Agreements
K
Collected on:
This review is for a different branch.
I was offered a settlment agreement and instructed Lisa Moore to take on my case. She was very knowledgeable, professional and negotiated a much better offer from my employer. She kept me up to date on what was going on and also took a lot of the stress and anxiety away from me.
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Ian
Collected on:
We asked Thursfields Kidderminster to administer my mom's estate after we had 2 very good experiences with Thursfields Sedgley for the same thing, unfortunately this office shut down. We originally met with Cerith who estimated 4-6 K to administer the "fairly straitforward estate". Unfortunately for us he went on to be promoted to Partner so our affairs were passed to another Solicitor. She immediately started to increase the estimated cost for a "Complex estate" however we had already accepted to use them. Then after a few months the estimate was 7-8K then 9-10K we are now at 13.5K and still not finished. We have also had to hire the services of an accountant as recommended by her for tax purposes. I have informed them after receiving our latest bill that we will be making an official complaint and if necessary going to the Legal Ombudsman.
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Greg
Collected on:
Over the past 9 months Abi Holden in the family law team has been helping me get through my divorce. She was really attentive throughout the process, very responsive and always willing to take a call. She was super organised and always actioned everything as soon as possible. This made a challenging experience much easier. I would recommend her to anyone.
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Est
Collected on:
I was disappointed with the service I received during the sale & purchase of my old & new houses. It was a rather frustrating experience, hampered by poor communication, poor standards of attention to detail across important documents & what felt like an impersonal & detached attitude.
The quotes, bills and completion statements did not transparently correlate, were inconsistent and made checking the financial charges imposed difficult (which I felt I had to do as Id lost trust in them due to the poor attention to detail).
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Jayne
Collected on:
Professional team. Personalised service. Thank you, Kiran.
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Lesley
Collected on:
Zoe Perry has been dealing with a Will/Trust fund (Thursfields have dealt with it for 30 years) I notified her about my new details twice, yet when the trustees moved to a new solicitor 2 years ago, she never let me know. They are also refusing to give me any information, saying I’m not mentioned in the Will/Trust, which I’ve sent them photographic proof that I’m a beneficiary. I’ve recently found out from the new solicitor’s that Zoe Perry didn’t send my details to them in the files - outrageous. I’m reporting them to the SRA.
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Claire Bradley
Collected on:
You do not return calls! Your client thought they were completing today, yet the rest of the chain were unaware. Absolutely useless!
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Chris Wright
Collected on:
Unhelpful and useless service. Wish we were never recommended this firm. 6.5months to try to obtain a small piece of land yielded no result(s). In fact when we expressed our disappointment with their so called service they wrote back with a rude and condersending bite back. Glad we’ve now sacked them.
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Paisley Perry
Collected on:
Avoid, unhelpful, unempathic, unresponsive. We ended up paying more money for something that was their mistake, would never recommend anyone to use.
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Keith Mwana
Collected on:
I had a terrible experience. Bad at communication and client care was awful even when I came to collect my documents not even a greeting or a handshake from solicitor called Yuriy Lysenko. After paying almost a grand in fees you can at least be polite to a paying client. If you have an uncomplicated immigration application just do it yourself!! I was far more informed about the process than the case worker.
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Danielle Alexandra Wilkes
Collected on:
Having applied for probate myself without using a solicitor, I still needed one for a couple of other things. I chose Thursfields Sedgley because they are local to me. My experience with them has been brilliant! They have helped with certifying a will and authorising an affidavit. The prices are very reasonable, the staff are friendly and accommodating and are very knowledgeable. Thank you Thursfields 🙂
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