Janathanan's experience...
As a first-time buyer, the process of purchasing a home can be quite overwhelming, and I did find the communication a bit lacking at times during the early stages — responses were sometimes delayed, which was frustrating when trying to understand the next steps. That’s the only reason I wouldn’t give a full 5 stars.
That said, once things got moving, the team were professional, helpful, and supportive throughout the remainder of the process. They handled everything efficiently, kept me updated as we approached exchange, and answered any questions I had with clarity. I really appreciated their effort in the final stages to ensure everything went smoothly. Overall, a very good experience.
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Fantastic service once again!
This is the 4th time I have used BMTC, and each time they have provided a great service. I have found them to be very proactive and I never need to chase them for info as they have already done the chasing and informed me with any updates. Will use again for sure
Lawyer named in this review: Joanne Martin
A representative from Borneo Martell Turner Coulston LLP responded to this review on 09 January, 2023
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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