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How Borneo Martell Turner Coulston LLP Compares

Value for money

This firm - 96%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Borneo Martell Turner Coulston LLP on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Borneo Martell Turner Coulston LLP. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 1%
Overpriced 3%
About Right 94%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 99%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Borneo Martell Turner Coulston LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Borneo Martell Turner Coulston LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 99%
No 1%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 99%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Borneo Martell Turner Coulston LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Borneo Martell Turner Coulston LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 99%
No 1%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Borneo Martell Turner Coulston LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.9/5

Reviews summary

  • Excellent

    476
  • Very Good

    21
  • Average

    3
  • Poor

    0
  • Awful

    2

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Christine

Verified review

This review has been left by a verified client who used Borneo Martell Turner Coulston LLP.

Matter Type:

Settlement Agreements

Christine

July 09, 2025

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Settlement agreement advice

Really pleased with the service provided. Excellent communication with me at all times. Clear advice given. Very prompt responses. Would highly recommend.

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Robert Edmond

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This review has been left by a verified client who used Borneo Martell Turner Coulston LLP.

Robert Edmond

July 08, 2025

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Highly recommend. Professionalism to the highest degree

Borneo Martell Turner Coulston have been excellent in every aspect.
Anna Fowler attended to my late mother’s estate and Carol Behan, Conveyancer, along with her assistant, Kim Miles, have more recently dealt with the assent of her property and I am delighted to say that my dealings with all three and everything from start to finish was dealt with swiftly and efficiently with utmost professionalism.

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Andy wells

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This review has been left by a verified client who used Borneo Martell Turner Coulston LLP.

Andy wells

July 08, 2025

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Perfect from start to finish

Having used Carol on various occasions now, I have always felt I have the best in the field. Along with Kim they are on hand to answer any queries that we have and push to get the best outcome for us as clients. I would not entertain giving our business to any one else. She is first class each and every time.

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Ed Walsh

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This review has been left by a verified client who used Borneo Martell Turner Coulston LLP.

Ed Walsh

July 08, 2025

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1st Class service

I can’t recommend Carol Behan and her team enough. They have worked on my behalf three or four times over 20 years and on every occasion they have more than delivered. They don’t just get it over the line!, you can feel them pull every party up to the line too. They give constant communication and advice to you as their client, but above all you don’t feel like their client!, you feel part of their 1st class team, working for you and with you.

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Jim Middleton

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This review has been left by a verified client who used Borneo Martell Turner Coulston LLP.

Jim Middleton

July 08, 2025

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Estates of Alfred Edwin Middleton and Jennifer Middleton

I have found everyone I have dealt with in connection to these estates to be friendly, cooperative and supportive throughout the whole process.

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Mark

Verified review

This review has been left by a verified client who used Borneo Martell Turner Coulston LLP.

Matter Type:

Residential Conveyancing

Mark

July 04, 2025

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Sale of my family home in Raunds

I found Kim & Carol to be very helpful, friendly & supportive during my first ever house sale. They were especially good when unexpected problems occurred, such as discovering that there was a “Caution” against the property of which we were completely unaware. They worked very quickly in clearing this up & I was impressed to discover they didn’t charge me any more for this unforeseen circumstance. Buying & selling houses really is a minefield & you need a good lawyer to fight your corner. I would not recommend tackling it alone, on the internet, as many of these modern websites suggest!

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John Johnson

Verified review

This review has been left by a verified client who used Borneo Martell Turner Coulston LLP.

Matter Type:

Legal Power of Attorney

John Johnson

July 04, 2025

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Friendly and helpful service

From booking the appointment to completing the documentation we were treated with friendly and efficient service.

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Diane Cheetham

Verified review

This review has been left by a verified client who used Borneo Martell Turner Coulston LLP.

Matter Type:

Residential Conveyancing

Diane Cheetham

July 03, 2025

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Amazingly efficient

We found Carol and Kim to be amazingly efficient. We were so pleased to have them working on our behalf on our recent house move.

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Karina Karacimova

Verified review

This review has been left by a verified client who used Borneo Martell Turner Coulston LLP.

Matter Type:

Settlement Agreements

Karina Karacimova

June 05, 2025

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Exceptional Legal Support

I cannot speak highly enough of the professionalism, expertise, and dedication shown by Sharon Hundal and her team. From the outset, they provided clear, honest advice and kept me informed every step of the way. Their attention to detail, prompt communication, and genuine care for my case made a potentially stressful process so much smoother. I highly recommend their services!

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Dave Goodwin

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This review has been left by a verified client who used Borneo Martell Turner Coulston LLP.

Dave Goodwin

June 03, 2025

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Great service provided in a timely manner when it was needed

I have previously used the services of this firm of solicitors in a different field , as before on this occasion I received great service more importantly they were able to help quickly as on this matter it needed a fast resolution

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Reviews collected from

Louise

Louise

August 20, 2021

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Louise

Fantastic service - very responsive and customer focused - will recommend and will be using again if needed

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Shayan

Shayan

April 01, 2021

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Shayan

Best I've ever dealt with 👌

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Toni

Matter Type:

Purchase and Sale

Toni

November 25, 2019

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Toni

I have used Carol and Kim at the Kettering branch for over a decade and they deal with all of my "property" transactions. I would not dream of using any other conveyancer. Carol never lets me down and I completely trust her.

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Michael

Michael

July 04, 2018

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Michael

Very good service with friendly knowledgeable staff.

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TaTa

TaTa

March 18, 2025

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TaTa

Mohamed was incredibly rude on the phone, stating that he was wasting his time (on a 5 minute call) without even listening to the case we were presenting or answering any question. He also implied we didn't have enough money to pursue a case. Unprofessional and rude, don't contact them if you need any help.

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Reviews collected from

Christopher

Matter Type:

Residential Conveyancing

Christopher

July 09, 2025

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Christopher 's experience...

The conveyancing team were friendly, efficient knowledgeable and patient helping us with our sale and purchase. Thank you all , plus an acknowledgement to the reception staff.

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Danielle

Matter Type:

Residential Conveyancing

Danielle

June 13, 2025

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Danielle's experience...

Great solicitors. Both Ella and Eleanor have been extremely helpful and reassuring throughout the whole process. Would recommend!

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Borneo Martell Turner Coulston LLP are accredited by

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About this branch

Description

Borneo Hughes Martell had been a well-known name in Northampton since the early 1970s although its history as a Bedford based law firm can be traced as far back as 1869. Since 1982 it had based its practice in offices that had formerly been the science block of Notre Dame Convent School in the town centre. The firm Turner Coulston was formed in 1993 when local solicitors Keith Turner & Ashton merged with Leo Coulston & Co and continued business from the Billing Road offices that Leo Coulston & Co had occupied for many years. In 1996, the firm acquired the legal practice of Clark & Co in Kettering and then incorporated Hodson Margetts, solicitors in Raunds in 2004. Today, the 9 partner firm of Borneo Martell Turner Coulston and its total staff of around 50 people across its offices in Northampton and Kettering offers a comprehensive legal service to both commercial and individual clients. We have a strong team of lawyers and support staff enabling us to offer our clients expert advice in a broader range of areas.

Practice areas

Conveyancing - members of the Conveyancing Quality Scheme Wills and Probate - members of the Wills & Inheritance Quality Scheme Company / Commercial Advice Commercial Property Purchases and Sales Company Leases and Landlord and Tenant Disputes Employment Disputes Divorce and Family Law Accredited Child Care Specialists Personal Injury Claims

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Consumer
    • Consumer Disputes
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - M&A and warranty disputes
    • Litigation - Product liability claims
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
  • Employment
    • Agency Staff / Temp Workers
    • Constructive/Unfair Dismissal
    • Disciplinary Hearings
    • Discrimination at Work
    • Employee Team Moves
    • Employment Contracts
    • Equal Pay Disputes
    • Family Leave
    • Flexible Working
    • Gardening Leave
    • Harassment/Bullying at Work
    • Holiday Pay Issues
    • Maternity and Paternity
    • Part Time Workers
    • Pension Law
    • Privacy and Data Protection
    • Professional Discipline
    • Redundancy
    • Restrictive Covenants
    • Senior Executives
    • Settlement Agreements
    • Stress at Work
    • TUPE
    • Tribunal Claims
    • UK Employment Laws
    • Unfair Dismissal Claims
    • Whistleblower Protection
  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Asset protection and tax mitigation
    • Child Arrangements Following Divorce
    • Child Law
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce After A Brain Or Other Serious Injury
    • Domestic Abuse
    • Family Mediation
    • Family law
    • Financial Matters
    • Grandparents' Rights
    • Inheritance Act claims
    • Injunctions
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation Agreement
    • Social Services
    • Unmarried Couples' Rights
  • Housing & Property
    • Anti-social Behaviour
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Service Charge Disputes
    • Service Charge Recovery
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Money & Tax
    • Debt and Bankruptcy
    • HMRC Tax Investigations and Disputes
    • Inheritance Tax
    • Insolvency and bankruptcy
    • Property Holding Structures
    • Tax
    • Tax Advisory Services
    • Tax Compliance Services
    • Trusts
  • Professional Negligence
    • Barristers
    • Financial advisors
    • IT professionals
    • Insurance brokers
    • Professional trustees
    • Valuers
  • Welfare & Benefits
    • Benefits
    • Housing
  • Wills, Trusts & Probate
    • Probate
    • Trusts
    • Wills

Business areas of law

  • Charities
    • Charities
  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Environmental policy law
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Agency agreements
    • Alternative Dispute Resolution (ADR)
    • Asset Tracing
    • Business structures and joint ventures
    • Commercial Law
    • Commercial Litigation Matters
    • Competition law
    • Contractual Disputes
    • Corporate Law
    • Corporate finance
    • Credit Control
    • Data Protection
    • Debt Recovery
    • Employment - business
    • Franchising
    • Intellectual Property
    • Management buyouts
    • Merchandising and sponsorship
    • Mergers and Acquisitions
    • Mis-sold Interest Rate Swap Agreements
    • Partnership and LLP law
    • Sales and Purchases
    • Setting up a business
    • Share option schemes
    • Shareholder Agreements
    • Shareholder and Partnership Disputes
    • Statutory Demands
    • Summary Judgment
    • Tax
    • Unfair Loan Charges
  • IT & Intellectual Property
    • Advertising and Marketing Compliance
    • Anti-Counterfeiting and Anti-Piracy
    • Confidential Information, Know-How and Trade Secrets
    • Copyright
    • Dealing with intellectual property infringements
    • Design rights and product designs
    • Domain Names
    • Intellectual Property Litigation and Dispute Resolution
    • Patents
    • Personality and Image Rights
    • Trade Marks and Designs
  • Regulations
    • Health and Safety