Senior Partner & Head of Conveyancing
Accepting new clients via ReviewSolicitors
Regulated by: The Solicitors Regulation Authority
Regulator ID: 439630
Licensed for 17 years
Accepting new clients via ReviewSolicitors
Regulated by: The Solicitors Regulation Authority
Regulator ID: 439630
Licensed for 17 years
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Compliance Officer for Finance and Administration
Until October 2019
Compliance Officer for Finance and Administration
Until Present
| Monday | 09:00–17:00 |
| Tuesday | 09:00–17:00 |
| Wednesday | 09:00–17:00 |
| Thursday | 09:00–17:00 |
| Friday | 09:00–17:00 |
| Saturday | (Closed) |
| Sunday | (Closed) |
18, North Hill, Colchester, CO1 1DZ
I have used these solicitors for the sale of 3 properties and changing of wills - Lisa and Nicola being my main contacts Both are excellent at their jobs and extremely efficient.
Thank you, Tracey. We’re pleased to hear that Lisa and Nicola provided excellent and efficient service for your property sales and Will changes. Your continued trust in our firm is greatly appreciated.
While I had initially planned to give Attwells Solicitors a 5-star rating for their handling of our conveyancing, handled by Lisa Caporaso, during our property purchase in Colchester, I am now disappointed with their service. Unfortunately, there has been a significant issue regarding our Stamp Duty Tax payment to HMRC, as indicated by multiple letters we have received. To summarize the facts: # We provided Attwells with a deposit and the stamp duty amount exceeding £100k on May 2nd, 2023. # The completion date was May 22nd, 2023. # The Stamp Duty Tax was due by June 5th, 2023. # We received our first letter from HMRC dated June 7th, indicating that the payment had not been made. # We promptly contacted Attwells, who assured us that there was no cause for concern. # Upon contacting HMRC, we discovered that the payment had never been processed, potentially due to an incorrect UTR number. HMRC advised us to request that Attwells contact them with specific details to rectify the situation. They also informed us that, unfortunately, the responsibility for tax matters lies with the purchasers, not the solicitors representing us. # We conveyed this information to Attwells, who assured us they would handle it. # Subsequently, we received a second letter from HMRC dated June 21st, 2023. # We have now received a third letter dated July 5th, stating that interest would now be charged on the outstanding amount. Regrettably, as a result of this ongoing issue, I feel compelled to leave this negative review. Despite the positive reviews we initially saw, it only takes one failure to cause significant complications with HMRC, which is something no one wants to endure. At this point, it has been over a month, and Attwells has yet to resolve the SDLT issue, prompting my decision to write this review and inform them of their error via email and phone. Based on our experience, I strongly advise against choosing Attwells for your conveyancing needs. While they may have many positive reviews, our situation demonstrates that their failure to rectify a single problem can lead to unnecessary difficulties with HMRC, an outcome that should be avoided at all costs. If, for some reason, you still decide to proceed with Attwells, I strongly recommend insisting on handling your own SDLT payment, as it is a straightforward process involving a bank transfer to the HMRC account using your UTR as the reference. Unfortunately, this task seems to be beyond Attwells' capabilities. Words cannot express how disappointed we are. These letters from HMRC are the last thing we needed, considering the various other issues demanding our attention and straining our finances. **On a separate note, I would like to highlight a few issues we encountered during our property purchase that others should be aware of: # The property required more extensive renovation work than we had anticipated due to smoke and nicotine damage. If you suspect the property was previously occupied by smokers, I would advise either avoiding it altogether or renegotiating the price by 15% to 20% due to the significant challenges posed by third-hand smoke. # The central heating system was over 20 years old, necessitating the installation of a heat pump. However, the property has micro bore piping, which restricts water flow. If you encounter a similar situation, be prepared to invest in new piping. # We also discovered the need for electrical upgrades and rewiring due to faulty wiring.
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Thank you for your feedback and I am sorry that our service has fallen below your expectations. Your comments are now being reviewed to see what can be done for you and how we can improve. Kind regards, Nick Attwell.
My conveyance has been conducted with amazing speed and efficiency. They have a real can-do approach even when the sector is so busy. Lisa and Mia are a great team. Speed and efficiency are second to none. This is the second time that I have used them. I certainly recommend them
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Everyone I spoke to at Attwells was extremely helpful. I mainly had communication with Lisa Nyland. She was polite, friendly and efficient. Everything was explained simply to make homeselling easier. I highly recommend this firm for your needs.
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Excellent service for Conveyancing. Good communication and worked hard to resolve issue and problems. Would definitely recommend Attwells' Conveyancing service.
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Lisa was excellent every step of the way. She is proactive, organised and extremely responsive. A very smooth house sale and purchase. Highly recommended.:
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Thank you for your feedback. We are pleased that Lisa’s proactive and organized approach ensured a smooth sale and purchase. Your high recommendation will be shared with her and the team.
Lisa Caporaso and the Essex Conveyancing Team at Colchester, incl. Aime Clarke, were very helpful in guiding us along the sale pathway which had changed a lot in 12 years. Aso very patient with good advice with the difficulties for our sale, which was tricky in parts. We were extremely glad of their help getting our sale over the line!
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Thank you for your thoughtful feedback. We’re pleased that Lisa, Aime, and the team were able to guide you patiently and helpfully through your sale, especially given its challenges. Best regards, Attwells Solicitors
Sales of properties take a bit longer in some cases nowadays. Solicitor Lisa Caporaso and her para legal Mia Mackenzie did an excellent job in keeping abreast of situations and contacting us by email and telephone contact for a very good final outcome.
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Thank you for your feedback. Lisa and Mia are pleased to have kept you informed and achieved a great outcome despite the delays. We appreciate your kind words!
Excellent work done by Lisa on the sale of my home. Highly recommended.
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Thank you for your kind words. We're thrilled to hear that Lisa provided excellent service on the sale of your home.
Selling a house can be very stressful I was dreading it ! From the very start of the process of selling my house Lisa made the process hassle free for me and was there when ever I needed her . Can’t fault the service , second to none . Very professional company .
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Thank you for your great feedback. We're so glad Lisa could make the selling process stress-free and provide the support you needed. We truly appreciate your kind words!
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