Mary Smith

Personal Assistant

Accepting new clients via ReviewSolicitors

Mary is a Personal Assistant to Gemma Smith who is a Partner and Head of the Wills & Probate Team. Mary joined Wolferstans in October 2018 and is based at our North Hill office. Mary has worked in the legal practice since 1998 where she provided secretarial support within the Litigation Team. In her previous firms she provided assistance in the Private Client Department. Outside of work, Mary enjoys spending time with family and friends and taking her son for long walks on the Moors.

  • Regulated by: The Solicitors Regulation Authority

  • Based in Plymouth, Devon
  • Licensed for 5 years

Accepting new clients via ReviewSolicitors

Mary is a Personal Assistant to Gemma Smith who is a Partner and Head of the Wills & Probate Team. Mary joined Wolferstans in October 2018 and is based at our North Hill office. Mary has worked in the legal practice since 1998 where she provided secretarial support within the Litigation Team. In her previous firms she provided assistance in the Private Client Department. Outside of work, Mary enjoys spending time with family and friends and taking her son for long walks on the Moors.

  • Regulated by: The Solicitors Regulation Authority

  • Based in Plymouth, Devon
  • Licensed for 5 years

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Mary Smith

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4.7
Excellent
91%
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.7/5
Initial Impressions 4.9/5
Approachability 4.7/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.9/5
Value for money 4.6/5
Expertise

Experience

  • Wolferstans

    Personal Assistant

    Until Present

Opening hours

Monday 08:30–17:30
Tuesday 08:30–17:30
Wednesday 08:30–17:30
Thursday 08:30–17:30
Friday 08:30–17:30
Saturday (Closed)
Sunday (Closed)

60-66 North Hill, City Centre, Plymouth, PL4 8EP

Reviews

4.7 /5 7 Reviews
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anonymous

Verified
Wills, Trusts & Probate

Will/LPA/House Title

I am so pleased with the service from Wolferstans from both Gemma and Mary. This was at a very difficult time in my life and they both made everything so clear and straight forward. Nothing has been too much trouble and my matters dealt with so quickly. Thank you.

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A representative from Wolferstans responded to this review

Hi there, Thank you for your kind feedback. We’re pleased to hear that Gemma and Mary were able to support you during such a difficult time and that they helped make everything clear and straightforward for you. Providing compassionate, efficient service is extremely important to us, so it’s wonderful to know your matters were handled promptly and with care. Your thanks will be warmly passed on to both of them, and we appreciate you taking the time to share your experience. Warm wishes, Wolferstans LLP.

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Anonymous

Verified
Wills, Trusts & Probate

Probate, estate tax

Gemma Smith and Mary Smith have always been very helpful and professional. They responded quickly to email queries. It was always clear what services were being provided and the costs. Occasionally it felt that nothing was progressing but they responded quickly to emails and carried out actions as promised.

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A representative from Wolferstans responded to this review

Hi there, Thank you for taking the time to share your feedback. We’re pleased to hear that Gemma and Mary provided helpful, professional support and kept communication clear throughout your matter. We understand that at times the process can feel slow, so we’re glad their prompt responses and follow‑through offered reassurance. Thank you for choosing Wolferstans, we appreciate your comments and wish you all the best moving forward. Best wishes, Wolferstans LLP.

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David James

Verified
Wills, Trusts & Probate

Excellent Probate Service

The service provided by the Probate department, in particular Gemma and Mary Smith was excellent.

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A representative from Wolferstans responded to this review

Thank you so much for your kind words and for taking the time to leave a review. We are delighted to hear that you had an excellent experience with our Wills and Probate department, and we appreciate your recognition of Gemma and Mary's efforts. Your feedback is invaluable to us and serves as great motivation for our team to continue providing the best possible service. If you or your loved ones have any further needs or questions, please reach out. We're here to help. Thanks again for choosing our services. Best regards, Wolferstans LLP.

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Kim Hunter

Verified
Wills, Trusts & Probate

My late father’s Estate

I cannot express how professional And wonderful this firm has been to me over the last year which has been stressful to say the least. Thank you so much for all your help in dealing in what has been an upsetting year.

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A representative from Wolferstans responded to this review

Dear Kim, We are delighted to have been able to support you through a difficult time, and we're very pleased to hear you were happy with the service you received. Client experience is extremely important to us. We look forward to working with you again in the future. Kind regards. Wolferstans.

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Tim

Verified
Wills, Trusts & Probate

Request for Probate Service

I contracted Wolferstan's to obtain a Notice of Probate for my late Father's estate. The process was competently executed and communication from Mary Smith was timely and most welcome.

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A representative from Wolferstans responded to this review

Thank you for taking the time to share your experience with us regarding our Probate services during this challenging time. We understand that dealing with the estate of a loved one can be emotional and overwhelming. We're pleased to hear that our team competently executed the process and that Mary Smith's timely and thoughtful communication was most welcome. At Wolferstans, we strive to provide empathetic and compassionate service, and we're honoured to have been able to assist you during this difficult period. Please know that we're here for you should you require any further assistance or have questions. Your satisfaction and peace of mind are our top priorities. Thank you once again for choosing Wolferstans for your Probate needs.

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