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Danny
Jo Jones and the rest of the team at MacKenzie Jones are fantastic!
They were helpful, professional and patient throughout what was a lengthy property sale.
They, along with estate agents on both sides, made our dream move a reality. Thanks Jo ❤️
A representative from Mackenzie Jones Solicitors Limited responded to this review on 25 June, 2025
Thank you Danny for this 5 star review for Jo and the team!
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Sale & Purchase
Overall we had a good experience and moved in 4 months after accepting an offer on our house & purchasing a new one. The only disadvantage would be the communication, we know solicitors are extremely busy but from the point of the seller / buyer it’s one of the most important things we will ever do in our lives and I think a bit more empathy for that would be good. Our solicitor always answered the phone which was great but sometimes we’d be greeted with a tone that makes us feel inferior and it wasn’t very nice. We don’t have legal degrees and we pay for a solicitor to explain legal language but sometimes this wasn’t clear to us and when we’d ask for more information we’d be made to feel silly. The process itself was quick and smooth but I’d just think clients would appreciate it if you put yourselves in our shoes and understand how important this is for us, you may have many clients but we only have one solicitor who is handling the biggest transaction of our lives. May I also add that Sara was lovely, she had compassion and was very friendly.
Lawyer named in this review: Jo Jones
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