Hartnell Chanot & Partners Limited

Absolutely outstanding service..... Grace and Julia have been my absolute heros! The amount of support I have been given at such a incredibly difficult time has been more than I could have wish for! Grace has been my rock every single step of the way, explaining everything and helping me to find a way through the very confusing world of family court. The knowledge and amazing expertise Grace and Julia have is mind blowing. I received non stop support from so many at the family law company, the reception team and all other staff could not do enough to help. Thank you all so much and a big big thank you to Grace. I wish i could give the family law company 10 stars 🌟

Only want your money, dishonesty, offers legal aid for their own gain. Not client focused

Always very professional and attentive staff. It was lovely to meet Stuart in person as well. I would like to recognise Sophie and Milly as they were always so helpful on my case when a staff member was away or poorly and I had to reach out to someone.

I admire you and your professionalism so much, Gemma. I truly do. I admire how professional you phrase and approach every aspect of representing me.

Ruby Morris has shown complete professionalism throughout my case from start to finish. It is very clear that Ruby is dedicated to her work, showing great efficiency and humanity with my personal situation. I felt that Ruby really stood in my corner. I would like to say that I am very impressed with The Family Law Company as a whole and the vast amount of help that they can provide people. Every single member of staff that I have had correspondence with has been amazing.

I had an outstanding experience with family law co. Galina labworth was my solicitor and she was Absolutely outstanding,service was above and beyond for you the whole team are polite officiant and hardworking for your case and individual needs

'Ditched via email, days before FDA hearing date is due to be released. As, a very vulnerable client struggling with PTSD, ADHD and anxiety with a background in emotional - coercive/gaslighting abuse by my ex, struggling for days awaiting responses/worrying about looming deadlines. ' Previous, to this I sought, additional support from a friend with a background in law to reply to their email, it was passed on as if it were a complaint which wasn't the intent behind it, at all. The family law company are in my experience completely unable to support in highly conflict divorce cases and then use protecting their staffs 'well being' to weaponise, failing to support a vulnerable client properly. When I asked them to respect my mental health by not email me during the last hour of their working week, and therefore leaving me to stress all day Friday and over the weekend, it still happened on multiple occasions. When I final gave up after a week and rang to find out what was happening because I didn't want to be charge for yet another email. This was after, not being giving any indicators on what a fair settlement might look like, despite asking on multiple occasions asking for this and the list of discrepancies needing to filed with court without further delay. As the constant lack of accountability, for delays allowed my ex to manipulate the legal system adding to my costs while he self-legated and at every turn to avoid providing a true and frank disclosure. I was direct and persistent that I needed clarification on what has happening as the following day happening to be as 'surprise, surprise' her last day of her working week. I was accused of being rude. If I was a man, I would've been called assertive or forward but as a woman I am not. Even though, I had highlighted to them, that my biggest fear was to left without a legal support at my final hearing to negotiate a fair and future securing settlement. I was ditched via email, on the very day I was trying to find out what was happening when I hadn't heard from them in a week. This was after multiple times saying these delays and having to keep asking/checking was making me ill, and I had a GP mental health appointment the same day as it was making me very anxious. I was still ditched. In addition, failure to review my ex's submitted documentation properly, meant I paid for work that was not needed, when I reference this, I was told to 'clarify' even though I had specified a page number in the form E or that I was 'hunting for decrepancies' even though missing financial documentation was raised prior to the finalising of the questionnaire at the first hearing. There's more but I'm just fed up with the lack of accountability or acknowledgment of inconsistencies that have cost me financially and emotionally. I am now faced with a large legal bill, no fair settlement, no support legally and left to self-legit with an abusive ex....

very professional service highly recommend

I’m very grateful to Lucy Theobold and her barristers for the care, professionalism, and support they showed while handling my case. With The Family Law Company's help, we prevented numerous undesirable motions and brought my case to a swift, equitable and lasting agreement with the opposing party through a practical, common-sense approach. I would not hesitate to reach out to her again.

I was really happy with this law firm. Lucy was very helpful and knowledgeable. There was no pressure and they are supportive with what the clients wishes are. Competitively priced too. I would not hesitate to recommend The Family Law Company.