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How Kitson Boyce LLP Compares

Value for money

This firm - 91%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Kitson Boyce LLP on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Kitson Boyce LLP. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 0%
About Right 100%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 95%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Kitson Boyce LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Kitson Boyce LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 95%
No 5%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 94%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Kitson Boyce LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Kitson Boyce LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 94%
No 6%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Kitson Boyce LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.7/5

Reviews summary

  • Excellent

    306
  • Very Good

    29
  • Average

    4
  • Poor

    2
  • Awful

    19

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Julie

Julie

December 11, 2023

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Collected on:

Help with conveyanxing

Just to say we found Jenna Hamilton Pursglove extremely helpful, empathetic and professional in her dealings with us as we went through the emotional journey of selling my parents home.

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jaci

jaci

October 27, 2023

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Collected on:

dispute with builders contract

amazing service with a dedication, good solid advice on best method to proceed to get matter resolved. It has been with Hayley's persistence and advice that the contractual dispute with a difficult & not communicating builder has been resolve.- Hayley, thank you so much.

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jaci

Matter Type:

Contractual Disputes

jaci

October 27, 2023

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Collected on:

dispute with builders contract

amazing service with a dedicatiogood solid advice on best method to proceed to get matter resolved. It has been with Hayley's persistence and advice that the contractual dispute with a difficult & not communicating builder has been resolve.- Hayley, thank you so much.

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Kirsten

Verified review

This review has been left by a verified client who used Kitson Boyce LLP.

Matter Type:

Residential Conveyancing

Kirsten

July 10, 2023

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Collected on:

Brilliant

Really pleasant experience working with Rebecca at Kitsons. She was very patient with my endless questions as a first time buyer and really prompt in her responses. I would highly recommend Kitsons, it was great value for money for a really good service. Thankyou.

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Ali

Verified review

This review has been left by a verified client who used Kitson Boyce LLP.

Ali

April 11, 2023

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Collected on:

Solicitors

Bought my second home with Rebecca at kitsons great services & friendly people 👌 100% recommend, found her to be very efficient and professional and always answers any questions or queries with no issues whatsoever, I would definitely recommend and will definitely use again...

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Anonymous

Verified review

This review has been left by a verified client who used Kitson Boyce LLP.

Matter Type:

Commercial Litigation Matters

Anonymous

March 27, 2023

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Collected on:

A long drawn out case that was put at risk from lack of communication

Lack of communication put my case at risk and extended the time of settlement by years

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Chris Senior, Director of Stemma Land and New Homes Ltd.

Verified review

This review has been left by a verified client who used Kitson Boyce LLP.

Chris Senior, Director of Stemma Land and New Homes Ltd.

March 15, 2023

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Collected on:

Jenna is the most professional solicitor we have worked with

Jenna was professional, approachable and efficient in her approach. We have comfort that we will always receive a first class service when using Jenna and that we are safe in her hands. Highly recommend

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Nicole

Verified review

This review has been left by a verified client who used Kitson Boyce LLP.

Nicole

March 10, 2023

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Collected on:

Multiple Property Purchases

I feel like Jenna has had my back all the way through the purchases of properties and the sale of one. I would highly recommend this practice!

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Pat Bailey

Verified review

This review has been left by a verified client who used Kitson Boyce LLP.

Pat Bailey

January 19, 2023

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Collected on:

House sell

Rebbeca was great , we struggled with the technology, we were use to visiting the solicitor, but she was very patient with us

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Jin Hong

Verified review

This review has been left by a verified client who used Kitson Boyce LLP.

Jin Hong

November 16, 2022

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Collected on:

Excellent service and quick response

Always keep me updated in no time, on line required signature is very convenient,time saving.

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Reviews collected from

gregory

gregory

December 19, 2023

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Collected on:

gregory

Great staff at all levels , can't recommend enough,

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Isabel

Isabel

September 09, 2023

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Collected on:

Isabel

We used Kitsons as our solicitors in Feb - Aug 2023 to purchase a house in Exeter. After dealing with a few different members of staff to get an accurate quote, we settled with them and were assigned Jasmine T and Jenna. Jasmine was able to answer calls when we had questions, whereas Jenna did more of the final paperwork. Quite a lot of chasing was required, so be proactive if you go with them. They responded well and kept up with the pace we required. Jenna worked well with the estate agent (Fraser & Wheeler) and kept them informed of our progress. Would recommend, just be proactive.

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T.

T.

August 07, 2023

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Collected on:

A client

Absolutely dreadful, did not do the work. Did not represent me in the divorce court, claimed for work they didn’t do and provided with what can only be described as a genuinely lame representation in correspondence with other solicitors. Advised not to report a crime and were very angry when I went to police and reported the crime. Charged for work they did not do. Avoid at all costs.

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G

G

May 05, 2023

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Collected on:

A client

They do not reply and ignore solicitor and estate agents correspondence. I did use them 6years ago and the service was really good, but sadly after having to deal with them now as the other side, they come across incompetent. Up until this point I would have used them again and recommended them. I only didn’t use them as they were too busy, but I will now take my business elsewhere

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Matt

Matt

August 26, 2022

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Matt

I wish I could give them zero stars they don't deserve one.
Took two years over handling a simple estate.
They only seem to work on Tuesdays too, and allow weeks and weeks and weeks to go by before checking on progress.
Absolutely lazy incompetent part timers who care nothing about their clients.
Constant excuses, constant sick days and vacations.
Missing money also could not be accounted for and they made no effort to find out why.
This is NOT "The way it should be"

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Kitson Boyce LLP are accredited by

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About this branch

Description

Kitson Boyce brings together the expertise and exceptional service of Kitsons and Boyce Hatton to become a leading provider in legal guidance and client satisfaction. We prioritise our clients’ needs and build lasting relationships through empathy, trust and expertise. Our people-first approach enables us to understand and solve complex legal challenges, empowering clients to achieve their goals and find peace of mind. With a focus on quality, professionalism, and accessibility, we provide tailored legal solutions and trusted advice that exceeds expectations and delivers positive outcomes for our valued clients.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Consumer
    • Consumer Disputes
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - M&A and warranty disputes
    • Litigation - Product liability claims
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
  • Employment
    • Agency Staff / Temp Workers
    • Constructive/Unfair Dismissal
    • Disciplinary Hearings
    • Discrimination at Work
    • Employee Team Moves
    • Employment Contracts
    • Equal Pay Disputes
    • Family Leave
    • Flexible Working
    • Gardening Leave
    • Harassment/Bullying at Work
    • Holiday Pay Issues
    • Maternity and Paternity
    • Part Time Workers
    • Pension Law
    • Privacy and Data Protection
    • Professional Discipline
    • Redundancy
    • Restrictive Covenants
    • Senior Executives
    • Settlement Agreements
    • Stress at Work
    • TUPE
    • Tribunal Claims
    • UK Employment Laws
    • Unfair Dismissal Claims
    • Whistleblower Protection
  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Asset protection and tax mitigation
    • Child Arrangements Following Divorce
    • Child Law
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce After A Brain Or Other Serious Injury
    • Domestic Abuse
    • Family Mediation
    • Family law
    • Financial Matters
    • Grandparents' Rights
    • Inheritance Act claims
    • Injunctions
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation Agreement
    • Social Services
    • Unmarried Couples' Rights
  • Housing & Property
    • Anti-social Behaviour
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Planning
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Service Charge Disputes
    • Service Charge Recovery
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Money & Tax
    • Debt and Bankruptcy
    • HMRC Tax Investigations and Disputes
    • Inheritance Tax
    • Insolvency and bankruptcy
    • Property Holding Structures
    • Tax
    • Tax Advisory Services
    • Tax Compliance Services
    • Trusts
  • Professional Negligence
    • Barristers
    • Financial advisors
    • IT professionals
    • Insurance brokers
    • Professional trustees
    • Valuers
  • Wills, Trusts & Probate
    • Disputed Probate
    • Disputed Trusts
    • Disputed Wills
    • Probate
    • Trusts
    • Wills

Business areas of law

  • Agriculture
    • Agricultural land for sale or development
    • Buying and selling a farm
    • Commercial contracts for farming businesses
    • Employment of farm workers
    • Equestrian property
    • Farm partnerships and corporate structures
    • Farming disputes
  • Banking
    • Banking
  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Environmental policy law
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Planning law
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Agency agreements
    • Alternative Dispute Resolution (ADR)
    • Asset Tracing
    • Business structures and joint ventures
    • Commercial Law
    • Commercial Litigation Matters
    • Competition law
    • Contractual Disputes
    • Corporate Law
    • Corporate finance
    • Credit Control
    • Data Protection
    • Debt Recovery
    • Employment - business
    • Franchising
    • Insolvency and Bankruptcy
    • Insurance
    • Management buyouts
    • Merchandising and sponsorship
    • Mis-sold Interest Rate Swap Agreements
    • Partnership and LLP law
    • Sales and Purchases
    • Setting up a business
    • Share option schemes
    • Shareholder Agreements
    • Shareholder and Partnership Disputes
    • Statutory Demands
    • Summary Judgment
    • Tax
    • Unfair Loan Charges
  • Dispute Resolution
    • Mediation
  • Regulations
    • Health and Safety
    • Licensing
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