Kitson Boyce LLP

I was involved in a bicycle accident resulting in significant injury to my hand. I had to have a lot of time off work and being self employed with a young family was extremely worrying. Fiona was brilliant throughout the process, explaining everything to me about the process to claim compensation. The accident was life changing but having the support from Fiona and her team to help me claim compensation meant I could still support my family.

I recently had the pleasure of working with Jenna from Kitsons for the sale of my property, and I cannot express how impressed I am with the exceptional service provided. From start to finish, the entire process was smooth, efficient, and stress-free.

Jenna and her team demonstrated a high level of professionalism, expertise, and attention to detail throughout the transaction. Their in-depth knowledge of property law and conveyancing procedures was evident, and they navigated every aspect of the process with ease. Communication was outstanding, with regular updates and prompt responses to any queries, ensuring I was well-informed at every stage.

Again thank you Jenna and your team.

We employed Kitson-Boyce to sell our home. We had a poor service start to finish. Jenna never updated us or communicated any changes. We had to constantly chase for updates and was told there was no update or they will finally do what has been asked of them such as communicating to our buyers some information. Jenna, our solicitor, always challenged simple requests such as an up-to-date gas check for the house which was apparently 'not in her remit'. Previous solicitors requested this without asking. When we asked why there was no progress it was always someone elses problem like the buyers solicitors haven't responded. Jenna went on holiday and never told us. Her away email was to contact her assistant who was away but had no away email. We only found out through a 3rd party. On the day of the move, they did not release any funds until 1 hour after the communicated time and we were not released the keys until 2 hours after this time. This cost us extra money and we could not fully use our moving service due to the time delay costing us an extra £500 for something we could not use. Jenna never called to update all day if there were any delays. We were never able to get in touch via phone call with Jenna. We were so disappointed and would never recommend these solicitors.

Was recomended kitsons by estate agents for services with house sale and purchase.
Alana was great, very professional even offering to video call my parents on a Sunday to confirm their ID as my mum could not come into the office.
Overall my experience was very good and I would highly recommend kitsons, my only comment would be, a weekly/biweekly email or update would have been useful so as not to keep bothering by asking.

We recently purchased a property via an online auction which had a limited timescale for completion. Amy and her assistant Isobel, were amazing. Everything that was needed was turned around in record time. They were both available via email or on the telephone for any queries. Nothing was too much trouble for them. I very much look forward to working with them again.

Faultless continual good response, friendly communication, full knowledge of the case.