Morgan C
Housing & Property
Excellent Service
I recently used Chester & Co for the conveyancing of my flat sale. Lucy and her team were excellent, quick to respond to emails and readily available for any queries. My thanks to all.
Chester And Co
Dilapidation Issues
|
87 Total Company Reviews
Dilapidation Issues
|
87 Total Company Reviews
661 Christchurch Road, Bournemouth, Bournemouth, Dorset, BH7 6AA
Accepting new clients
661 Christchurch Road, Bournemouth, Bournemouth, Dorset, BH7 6AA
Regulated by:
The Solicitors Regulation Authority
Regulator ID: 625285
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Chester And Co Review Scores & Client Satisfaction Overview
Excellent
Value for
Money
Money
Value for money
14%
above national average
About this score
This rating is based on verified client feedback and compares how this firm’s value for money is perceived against the national average. In legal services, value for money is not about being the cheapest option, but about whether clients feel the service, expertise, and outcome justified the cost. This comparison helps place client experiences in context when choosing a law firm.
Success
Rate
Rate
Satisfied with outcome
16%
above national average
About this score
This rating is based on client feedback and compares how satisfied people were with the result of their legal matter against the national average for similar legal services. While every case is different and outcomes can depend on the law, the facts, and decisions made by courts or tribunals, this comparison is designed to be like for like.
When a firm has a large number of reviews, individual case differences tend to balance out over time. This makes the national average a useful benchmark for understanding how often clients feel the result achieved was fair and appropriate for their situation. Even small differences from the average can therefore reflect a meaningful difference in the overall standard of legal service provided.
Would
Recommend
Recommend
Would recommend to friends and family
17%
above national average
About this score
This score shows how likely clients are to recommend this law firm to friends or family, based on verified reviews and compared with the national average. In legal matters, recommendations are usually based on trust, clarity of advice, and how supported clients felt throughout their case. This comparison helps show how consistently a firm meets those expectations.
Communication
4.9/5
Initial Impressions
4.9/5
Approachability
5.0/5
Documentation Accuracy
4.8/5
Legal Knowledge
4.9/5
Value for money
4.8/5
Accreditations
Chester And Co are accredited by
Description
We are a friendly team of Legal professionals who specialise in all aspects of property Law. If you’re looking for a dependable, approachable solicitor or would just like to talk about your options, get in touch for a no-obligation chat. We look forward to hearing from you soon.
Rankings by area of expertise
The rankings below show the areas of expertise that Chester And Co offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Chester And Co Review Scores & Client Satisfaction Overview
Excellent
Value for
Money
Money
Value for money
12%
above national average
About this score
This rating is based on verified client feedback and compares how this firm’s value for money is perceived against the national average. In legal services, value for money is not about being the cheapest option, but about whether clients feel the service, expertise, and outcome justified the cost. This comparison helps place client experiences in context when choosing a law firm.
12% above
national average
Success
Rate
Rate
Satisfied with outcome
15%
above national average
About this score
This rating is based on client feedback and compares how satisfied people were with the result of their legal matter against the national average for similar legal services. While every case is different and outcomes can depend on the law, the facts, and decisions made by courts or tribunals, this comparison is designed to be like for like.
When a firm has a large number of reviews, individual case differences tend to balance out over time. This makes the national average a useful benchmark for understanding how often clients feel the result achieved was fair and appropriate for their situation. Even small differences from the average can therefore reflect a meaningful difference in the overall standard of legal service provided.
15% above
national average
Would
Recommend
Recommend
Would recommend to friends and family
16%
above national average
About this score
This score shows how likely clients are to recommend this law firm to friends or family, based on verified reviews and compared with the national average. In legal matters, recommendations are usually based on trust, clarity of advice, and how supported clients felt throughout their case. This comparison helps show how consistently a firm meets those expectations.
16% above
national average
Communication
4.8/5
Initial Impressions
4.8/5
Approachability
4.9/5
Documentation Accuracy
4.8/5
Legal Knowledge
4.8/5
Value for money
4.8/5
Accreditations
Chester And Co are accredited by
Description
We are a friendly team of Legal professionals who specialise in all aspects of property Law. If you’re looking for a dependable, approachable solicitor or would just like to talk about your options, get in touch for a no-obligation chat. We look forward to hearing from you soon.
Rankings by area of expertise
The rankings below show the areas of expertise that Chester And Co offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Meet the team of Chester And Co
Team members
No Solicitors / Paralegals / Legal experts found with that name.
Lucy Bowater-Sivell ACILEx
Paralegal
5.0
|
49 Reviews
Holly Wakenshaw
Partner
4.4
|
13 Reviews
Pebelle Macwhirter
Trainee Licensed Conveyancer
4.6
|
9 Reviews
Heidi Oran
Consultant Solicitor
1.0
|
1 Reviews
Contact & Locations - Chester And Co
Opening hours
| Monday | 09:00–17:00 |
| Tuesday | 09:00–17:00 |
| Wednesday | 09:00–17:00 |
| Thursday | 09:00–17:00 |
| Friday | 09:00–17:00 |
| Saturday | (Closed) |
| Sunday | (Closed) |
661 Christchurch Road, Bournemouth, Bournemouth, Dorset, BH7 6AA
Reviews
4.9
/5
42 Reviews
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Charli
Housing & Property
Now at risk of significant financial loss
My experience with Chester & Co Solicitors was poor and fell significantly below what I would reasonably expect from a regulated firm. One transaction was delayed for over a year. Throughout this period, I was repeatedly advised that the buyer’s solicitor was hindering progress. I have since been informed directly by the buyer’s solicitor that they had in fact been actively chasing Chester & Co for several months, and that the lease documentation produced was not fit for purpose for mortgage lender approval due to missing and incomplete clauses. As a result, the documentation could not be submitted to the lender and exchange could not proceed within a reasonable timeframe. More recently, the firm declined to complete two further company property sales due to concerns relating to the personal bankruptcy of a former director, despite the company being a separate legal entity and that individual no longer holding a directorial role. Independent legal advice subsequently obtained confirmed that this should not have prevented the firm from acting on behalf of the company. Overall, the service was characterised by excessive and avoidable delay, inadequate legal work, and unclear communication about the causes of that delay. This resulted in financial loss and the need to instruct another firm to rectify the issues and progress the transactions. Based on my experience, I would not recommend this firm.
Janet
smooth property sale
I recently used Chester & Co for the conveyancing for my flat sale. The overall process was a smooth and reasonably straightforward process. There ware a couple of complications associated with the lease which were dealt with extremely well and in a timely manner. Communication with Holly and her team was excellent and they kept me updated throughout the whole process. I would definitely recommend Chester & Co to others.
Legal experts tagged in
this review
Tash
Fantastic Team, a pleasure to deal with :)
Holly & her Team were superb, very knowledgeable and quick tyo respond. I have worked with solicitors in the past and have been forever chasing and waiting. This was not the case with Chester & Co. Holly made me feel comfortable and confident in putting my trust in her to manage our house purchase, she was a pleasure to deal with and very personable. We have waited a long time (due to Land Registry),but it has honestly been a pleasure and not stressful due to the communication throughout. And I cannot thank Holly enough for pushing through the exchange and completion to get us in before Christmas and before my offer expired, she really has been quite amazing. Thank you so much :)
Legal experts tagged in
this review
Paul
Housing & Property
Exceptional Conveyancing Service from Chester & Co
Chester & Co in Bournemouth guided me through a property sale that was anything but straightforward. The house itself was in Manchester, one sibling proved difficult to get decisions from, and my late parents had never had the original lease registered in their names. This meant the team had to liaise with the freeholder’s solicitors and the Land Registry to secure registration, and even arrange a deed of variation because the lease showed the wrong garage. Throughout, they were calm, organised and unfazed. I was kept informed with clear updates by phone and email, so I always understood exactly what stage we were at. Their quoted conveyancing fee was very reasonable and they honoured it right through to completion, no hidden charges or surprises. On the day the sale completed, the buyer’s payment cleared and my funds were released to me that same day, reflecting just how efficient they are. For anyone looking for a conveyancing solicitor who combines professionalism, transparency and real attention to detail, I can confidently recommend Chester & Co. They handled a complex sale seamlessly and made the whole process far less stressful than I ever expected.
Legal experts tagged in
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Reviews
4.9
/5
87 Reviews
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Simon
Housing & Property
Outstanding support during a difficult sale
I am a practising accountant and I was recommended by a local Estate Agent to use Chester & Co for the sale of a London property by a client The process became very complex and had lengthy delays and serious complications, Pebelle really supported us and sorted out every new hurdle that was put in the way, ensuring things kept moving forward. She was very good with my client who is elderly with little knowledge or understanding of UK property selling procedures. Communication was great whether by phone or e mail. She was always professional and with good attention to detail. We were charged the fee quoted at the outset plus what I felt was a very reasonable additional fee for the extra work required to complete the sale. (especially when compared to other professional fees incurred with the transaction) Anyone looking for a reliable, friendly, and highly competent solicitor. Thank you for all your hard work!
Solicitors tagged in
this review
Morgan C
Housing & Property
Excellent Service
I recently used Chester & Co for the conveyancing of my flat sale. Lucy and her team were excellent, quick to respond to emails and readily available for any queries. My thanks to all.
Arron Peters
First House Purchase with Lucy
We have just purchased our first property and Lucy’s exceptional service made everything straightforward and stress-free from start to finish. She was incredibly helpful, efficient, and always quick to respond to any questions. And as newbies to the buying scene she would answer no matter how small or insignificant they might have seemed! Lucy would explain everything new to us, which gave us real confidence at every stage of the process. We’re extremely grateful for all her support and would highly recommend Lucy to anyone looking for a reliable and knowledgeable solicitor.
Legal experts tagged in
this review
Charli
Housing & Property
Now at risk of significant financial loss
My experience with Chester & Co Solicitors was poor and fell significantly below what I would reasonably expect from a regulated firm. One transaction was delayed for over a year. Throughout this period, I was repeatedly advised that the buyer’s solicitor was hindering progress. I have since been informed directly by the buyer’s solicitor that they had in fact been actively chasing Chester & Co for several months, and that the lease documentation produced was not fit for purpose for mortgage lender approval due to missing and incomplete clauses. As a result, the documentation could not be submitted to the lender and exchange could not proceed within a reasonable timeframe. More recently, the firm declined to complete two further company property sales due to concerns relating to the personal bankruptcy of a former director, despite the company being a separate legal entity and that individual no longer holding a directorial role. Independent legal advice subsequently obtained confirmed that this should not have prevented the firm from acting on behalf of the company. Overall, the service was characterised by excessive and avoidable delay, inadequate legal work, and unclear communication about the causes of that delay. This resulted in financial loss and the need to instruct another firm to rectify the issues and progress the transactions. Based on my experience, I would not recommend this firm.
Janet
smooth property sale
I recently used Chester & Co for the conveyancing for my flat sale. The overall process was a smooth and reasonably straightforward process. There ware a couple of complications associated with the lease which were dealt with extremely well and in a timely manner. Communication with Holly and her team was excellent and they kept me updated throughout the whole process. I would definitely recommend Chester & Co to others.
Legal experts tagged in
this review
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