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How Lindsays Compares

Value for money

!

Limited data.

This firm - 91%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Lindsays on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Lindsays. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 0%
About Right 100%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 96%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Lindsays and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Lindsays performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 96%
No 4%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 97%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Lindsays and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Lindsays compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 97%
No 3%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Lindsays offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

  • Excellent

    300
  • Very Good

    30
  • Average

    3
  • Poor

    4
  • Awful

    9

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Jasper

Matter Type:

Fatal Medical Negligence Claims and Inquests

Jasper

September 15, 2023

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Collected on:

Very very dissapointing company

Hired to deal with my deceased brothers medical affairs. Very very dissapointing firm no communication lose all paperwork and just did not care at all about the time they wasted now 5 months. This company is one to avoid other less dressy firms whom do it better just a fancy outfutvof show boaters that maje money from misery and hide in thier ivory towers passing the blame onto the client for thier mistakes.

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Kevin Hutchison

Verified review

This review has been left by a verified client who used Lindsays Llp.

Kevin Hutchison

May 19, 2023

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Collected on:

Top class

Start to finish Sam made this case as painless as possible and dealt with matters quickly. Highly recommend.

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Derek

Derek

May 10, 2023

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Collected on:

Stepped in and helped us get across the line

We were having major issues with our solicitor at a different firm and were getting nowhere. I called Lindsays and after one conversation we were able to push forward with the purchase of our new house. They made every thing very straightforward. Very clear with what they needed from us and also didn't ask for ridiculous things like our previous solicitor. Would recommend them highly to anyone else.

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Joanne

Verified review

This review has been left by a verified client who used Lindsays Llp.

Matter Type:

Purchase and Sale

Joanne

March 01, 2023

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Collected on:

House sale

We have used Miller Hendry for years, having sold 2 house of our own as well as having them draw up our wills. However when it came to selling my Dads house, which was at the lower value end, the service was not as good as we had experienced previously. The schedule was poor and photographs substandard, so much so we took better ones which we asked to be added to the schedule. They were very uncommunicative about who was viewing and when. The main point was that the set of keys we had provided went missing after they were posted to the buyers surveyor, we then had to go get a new set made. the fault according to your staff was with the buyers surveyors having assured us the keys were in the envelope, but surely the keys shouldn't have been posted in the first place. We are planning on selling our house but not with Miller Hendry, really sorry as we have always had great service in the past.

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Geoff

Geoff

February 23, 2023

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Collected on:

Rip Off

Numerous mistakes, only interested in clocking as much time (including charging you for their mistakes). Didn't listen to the ask and simply made very expensive assumptions. Didn't provide any progress of cost updates. Got extremely short and defensive when challenged. Ended up terminating early with zero progress and a very expensive bill.

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Mr and Mrs

Verified review

This review has been left by a verified client who used Lindsays Llp.

Matter Type:

Disputed Probate

Mr and Mrs

February 16, 2023

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Collected on:

Meeting

A very helpful Solicitor
I would recommend him.

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Tatjana

Tatjana

February 10, 2023

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Collected on:

Avoid Emma Conway

Absolutely shocking. After 1 months of poor communication all of a sudden refused to work with us. Tried to ask why, but they don’t pick up phone, refuse to talk to me when I came in, don’t respond to my emails - I mean what kind of lawyer or solicitor would do that?

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Alasdair

Alasdair

February 09, 2023

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Collected on:

Signing of Legal Documents

Had a first time consultation with Simon re doc signing,
having made an appointment.
Very thorough approach. Very friendly and attention to detail was 100%. Very impressed. Good welcome on arrival. No hesitation in commending future use.

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Graham

Verified review

This review has been left by a verified client who used Lindsays Llp.

Matter Type:

Purchase and Sale

Graham

January 13, 2023

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Collected on:

House Sale

The whole experience of the sale from initial contact with the estate agency to the conclusion was taken care of seamlessly. I found everyone to be easy to talk to and they did what they said they would in a timely manner. I always felt supported.

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Miller Hendry Ref

Verified review

This review has been left by a verified client who used Lindsays Llp.

Miller Hendry Ref

January 12, 2023

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Collected on:

Ref Sam Morton

Sam is an excellant Solicitor ....dilligent approachable and has a can do attitude.
He did an excellant job for our Family in regard to Guardianship in reference to one of our relative

Alistair Thomson

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Lindsays are accredited by

accreditation

About this branch

Description

We’ve offered legal services in Edinburgh for more than 200 years, and our offices in the West End are less than a mile from where we first started. But the modern Lindsays has come a long way since 1815. Our solicitors offer a complete range of services to businesses, charities and private clients, and work with many of the capital’s best-known hospitality businesses, tech companies and angel investors. Our specialist lawyers in Edinburgh still uphold Lindsays’ excellent and long-standing reputation for private-client work and family law, but they also have expert colleagues dealing with twenty-first century issues such as private equity funding or renewables.

Regulated by

Law Society of Scotland

Legal services

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