Request a callback

Book an appointment

How Lindsays Compares

Value for money

This firm - 91%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Lindsays on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Lindsays. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 5%
About Right 94%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Would recommend to
friends and family

This firm - 96%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Lindsays and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Lindsays performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 96%
No 4%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Satisfied with
outcome of matter

This firm - 97%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Lindsays and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Lindsays compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 97%
No 3%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Rankings by area of expertise

The rankings below show the areas of expertise that Lindsays offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

  • Excellent

    300
  • Very Good

    30
  • Average

    3
  • Poor

    4
  • Awful

    9

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Grant

Grant

October 16, 2022

Report to admin

Collected on:

Uncommunicative

Would not recommend. Since my late father's passing in Jan 21, my mother has been trying to attain ownership of the family home in order to sell on. She needs to as the home is too large and impractical for her due to her arthritis.

We're now nearly 2 years on and no further forward. The person that's been dealing with the case has been ignoring my emails and phone calls asking for updates. I've been informed she's been ill, which I sympathize with, but some communication would have been appreciated .

Overall I would not be using them again based on this performance, or lack thereof. It's not good enough. As a paying customer, my mother will likely eventually end up with a hefty bill due to these delays. Very unhappy.

Was this review helpful?

G

G

September 01, 2022

Report to admin

Collected on:

Will, Power of Attorney and Title Deed Transfer

Professional, knowledgable, patient and friendly. Thanks for everyone's help at MH.

Was this review helpful?

Victoria

Victoria

June 29, 2022

Report to admin

Collected on:

First time buyers

Leigh Carrie at Miller Hendry helped us with the process of buying our first property. She was invaluable from start to finish, guiding us through the whole process and answering our many questions! The process went smoother than I could ever have imagined and I am so genuinely grateful for Leigh's help.

Was this review helpful?

Elaine

Matter Type:

Residential Conveyancing

Elaine

June 06, 2022

Report to admin

Collected on:

Selling a flat

It was lovely to be able to talk to Cheryl direct. She was very knowledgable and when there was a hiccough (the proposed purchaser and solicitor playing truant) Cheryl went above and beyond, working with me to find alternatives and to get the best outcome. Which we got.
I found Cheryl very understandable and easy to deal with. I felt she her complete support.
On my experience of working with Cheryl and with all the other people I came in contact with I have no problem in recommending Cheryl and Miller Hendry.

Was this review helpful?

Jill

Jill

May 05, 2022

Report to admin

Collected on:

Sale of property

Highly recommended, professional and thorough. I cannot thank the whole team enough for their wonderful service. Dot was our first point of contact and guided us through to all the right people. The whole process could not have been smoother. Living overseas we thought we were going to face a huge headache but the team kept us up to date every step of the way. Totally satisfied and would not hesitate to use again.

Was this review helpful?

Tom

Verified review

This review has been left by a verified client who used Lindsays Llp.

Matter Type:

Divorce

Tom

April 26, 2022

Report to admin

Collected on:

Separation

Separation and divorce process and took nearly 3 and a half years but other people were dragging the case out

Was this review helpful?

Bill

Bill

April 18, 2022

Report to admin

Collected on:

Home Sale

From the start to the completion the support, care and attention to detail was second to none.

The home sale normally a stressful experience was handled with care and support making our lives easier.

Legal issues have become more complicated since we bought 25 years ago and we were so grateful to have experts on our side.

Thanks to all at Millar Hendry in all departments for supporting us all the way to a very successful outcome.

Was this review helpful?

Bruce

Verified review

This review has been left by a verified client who used Lindsays Llp.

Bruce

December 21, 2021

Report to admin

Collected on:

House purchase and Deposit protection

Great service, fast, efficient and good advice along the way. Will definitely use again.

Was this review helpful?

Kyle Hamilton

Verified review

This review has been left by a verified client who used Lindsays Llp.

Matter Type:

Child Custody

Kyle Hamilton

December 20, 2021

Report to admin

Collected on:

Fantastic and empathetic.

Unfortunately I was taken to court over custody of my son. Rebecca was amazing from start to finish - and beyond.

Towards the end of our contract, both of my parents passed away. Rebecca paused my fees for a number of months in order to properly grieve.

I was able to receive a bi monthly contact order and 50% holidays thanks to Rebecca.

Was this review helpful?

Lindsays are accredited by

accreditation

About this branch

Description

We’ve offered legal services in Edinburgh for more than 200 years, and our offices in the West End are less than a mile from where we first started. But the modern Lindsays has come a long way since 1815. Our solicitors offer a complete range of services to businesses, charities and private clients, and work with many of the capital’s best-known hospitality businesses, tech companies and angel investors. Our specialist lawyers in Edinburgh still uphold Lindsays’ excellent and long-standing reputation for private-client work and family law, but they also have expert colleagues dealing with twenty-first century issues such as private equity funding or renewables.

Regulated by

Law Society of Scotland

Legal services

Book an appointment