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How Lindsays Compares

Value for money

This firm - 91%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Lindsays on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Lindsays. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 4%
Overpriced 0%
About Right 95%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 96%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Lindsays and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Lindsays performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 96%
No 4%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 96%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Lindsays and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Lindsays compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 96%
No 4%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Lindsays offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

  • Excellent

    301
  • Very Good

    30
  • Average

    3
  • Poor

    4
  • Awful

    10

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Joanne

Verified review

This review has been left by a verified client who used Lindsays Llp.

Matter Type:

Purchase and Sale

Joanne

March 01, 2023

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Collected on:

House sale

We have used Miller Hendry for years, having sold 2 house of our own as well as having them draw up our wills. However when it came to selling my Dads house, which was at the lower value end, the service was not as good as we had experienced previously. The schedule was poor and photographs substandard, so much so we took better ones which we asked to be added to the schedule. They were very uncommunicative about who was viewing and when. The main point was that the set of keys we had provided went missing after they were posted to the buyers surveyor, we then had to go get a new set made. the fault according to your staff was with the buyers surveyors having assured us the keys were in the envelope, but surely the keys shouldn't have been posted in the first place. We are planning on selling our house but not with Miller Hendry, really sorry as we have always had great service in the past.

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Graham

Verified review

This review has been left by a verified client who used Lindsays Llp.

Matter Type:

Purchase and Sale

Graham

January 13, 2023

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Collected on:

House Sale

The whole experience of the sale from initial contact with the estate agency to the conclusion was taken care of seamlessly. I found everyone to be easy to talk to and they did what they said they would in a timely manner. I always felt supported.

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Keith

Verified review

This review has been left by a verified client who used Lindsays Llp.

Matter Type:

Purchase and Sale

Keith

December 23, 2022

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Collected on:

Flitting

A thorough and professional service with excellent communication during the entire process. Included proactive communication to move the process along. Very happy with the level of service.

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Mary

Verified review

This review has been left by a verified client who used Lindsays Llp.

Mary

December 20, 2022

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Collected on:

House sale

We have recently sold a house through Miller Hendry. The sale was very complicated and took a long time to settle. The staff were kind patient and understanding. They answered our queries promptly and professionally. We would have no hesitation in recommending David Smart.

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Angela

Verified review

This review has been left by a verified client who used Lindsays Llp.

Matter Type:

Purchase and Sale

Angela

November 24, 2022

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Collected on:

House sale

It was reassuring to know that David Smart was dealing with the sale of our house. He ensured we were kept up-to-date with all the relevant information and by doing so we felt the whole process went very smoothly.

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Wendy

Verified review

This review has been left by a verified client who used Lindsays Llp.

Matter Type:

Purchase and Sale

Wendy

November 19, 2022

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Collected on:

House sale

Excellent efficient service from David
Personal touch was great for myself as I really didn’t know what I was doing.

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Anonymous

Verified review

This review has been left by a verified client who used Lindsays Llp.

Anonymous

September 16, 2022

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Collected on:

Sale of Mum's House

Having had a very good experience with the estate agency part of the firm, the conveyancing work was very well managed. In particular we were kept up to date with progress near settlement.

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David

Verified review

This review has been left by a verified client who used Lindsays Llp.

Matter Type:

Purchase and Sale

David

September 13, 2022

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Collected on:

Sale of 3D Daniel St Dundee

After a very long and protracted ’sale’ experience with much delay regarding purchaser’s finances, relating to a buy to let mortgage, we finally got it over the line. Patience and perseverance, won out in the end.

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Gerald

Gerald

September 12, 2022

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Collected on:

House Conveyance

Shona Douglas certainly went the extra mile for my wife and I when we needed a little help. Very professional, courteous and helpful. I would fully recommend them.

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Ishbel Duncan

Verified review

This review has been left by a verified client who used Lindsays Llp.

Ishbel Duncan

August 23, 2022

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Collected on:

Efficient and Organised

I have been delighted with the service I have received from Miller Hendry through dealing with my brother's estate, updating my will and finally dealing with house deeds. All staff have been understanding, efficient and quick to respond.

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Lindsays are accredited by

accreditation

About this branch

Description

We’ve offered legal services in Edinburgh for more than 200 years, and our offices in the West End are less than a mile from where we first started. But the modern Lindsays has come a long way since 1815. Our solicitors offer a complete range of services to businesses, charities and private clients, and work with many of the capital’s best-known hospitality businesses, tech companies and angel investors. Our specialist lawyers in Edinburgh still uphold Lindsays’ excellent and long-standing reputation for private-client work and family law, but they also have expert colleagues dealing with twenty-first century issues such as private equity funding or renewables.

Regulated by

Law Society of Scotland

Legal services

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