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PLS Solicitors

4.3 | 1900 Reviews 1,900 Reviews | Housing & Property
9,967 Total Company Reviews info icon Housing & Property | info icon 9,967 Total Company Reviews Housing & Property | info icon 9,967 Total Company Reviews

P L S House, 2 Aegean Road, Atlantic Street, Broadheath, Altrincham, Greater Manchester, WA14 5UW

Accepting new clients

P L S House, 2 Aegean Road, Atlantic Street, Broadheath, Altrincham, Greater Manchester, WA14 5UW

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 556087

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PLS Solicitors |

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PLS Solicitors Review Scores & Client Satisfaction Overview

4.3
Excellent
86%
Value for
Money
83%
Success
Rate
83%
Would
Recommend
Communication 4.3/5
Initial Impressions 4.3/5
Approachability 4.3/5
Documentation Accuracy 4.3/5
Legal Knowledge 4.3/5
Value for money 4.3/5

Accreditations

PLS Solicitors are accredited by

The Law Society accreditation awarded to PLS Solicitors
Conveyancing Quality Scheme accreditation awarded to PLS Solicitors
Trading names:
Property Legal (manchester) Limited
PLS Solicitors

Description

We are a forward-thinking, nationwide law firm specialising in new build and residential conveyancing. Over the years, we’ve helped thousands of clients move into their first homes, secure new build properties, and navigate everything from straightforward sales to more complex transactions, including buy-to-let and secured lending. By combining our expertise, modern technology, and dedicated team, we make every property move transparent. Simple. Confident. Supported. Working closely with each client allows us to guide them through every step of the process. Communication is always clear. Advice is always expert. Support is always personal. Whether it’s answering a last-minute question or coordinating with developers, we’re there every step of the way.

Rankings by area of expertise

The rankings below show the areas of expertise that PLS Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

PLS Solicitors Review Scores & Client Satisfaction Overview

4.4
Excellent
87%
Value for
Money
4% above
national average
86%
Success
Rate
4% above
national average
86%
Would
Recommend
5% above
national average
Communication 4.4/5
Initial Impressions 4.4/5
Approachability 4.4/5
Documentation Accuracy 4.4/5
Legal Knowledge 4.4/5
Value for money 4.4/5

Accreditations

PLS Solicitors are accredited by

The Law Society accreditation awarded to PLS Solicitors
Conveyancing Quality Scheme accreditation awarded to PLS Solicitors
Trading names:
Property Legal (manchester) Limited
PLS Solicitors

Description

We are a forward-thinking, nationwide law firm specialising in new build and residential conveyancing. Over the years, we’ve helped thousands of clients move into their first homes, secure new build properties, and navigate everything from straightforward sales to more complex transactions, including buy-to-let and secured lending. By combining our expertise, modern technology, and dedicated team, we make every property move transparent. Simple. Confident. Supported. Working closely with each client allows us to guide them through every step of the process. Communication is always clear. Advice is always expert. Support is always personal. Whether it’s answering a last-minute question or coordinating with developers, we’re there every step of the way.

Rankings by area of expertise

The rankings below show the areas of expertise that PLS Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Contact & Locations - PLS Solicitors

Opening hours

Monday 09:00–19:00
Tuesday 09:00–19:00
Wednesday 09:00–19:00
Thursday 09:00–19:00
Friday 09:00–19:00
Saturday 09:00–16:00
Sunday (Closed)

P L S House, 2 Aegean Road, Atlantic Street, Broadheath, Altrincham, Greater Manchester, WA14 5UW

Reviews

4.3 /5 1900 Reviews
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Rating

Review Source

Clients say

What clients say about PLS Solicitors

The firm is highly regarded for residential conveyancing, including house sales and purchases, first-time buyer support, shared ownership, new builds, remortgages and transfers of equity. Clients praise its efficiency, local property expertise and ability to handle transactions smoothly and swiftly, often working to tight deadlines. Soft skills valued most are clear communication, responsiveness, patience, professionalism, calm reassurance and a proactive, supportive approach that keeps clients informed and confident throughout the process.

Helpful throughout
Speedy action
Proactive approach
Clear explanations
Great communication
Professional service
Responsive updates
Supportive team
Efficient handling
Knowledgeable solicitor

ReviewSolicitors Review List

Profile image of Riam

Riam

Housing & Property

The lack of responses are unacceptable

Selecting PLS is the worst decision I have ever made. I used them for a property purchase in 2020 and that decision haunts me to this day - the issues I am now uncovering after 6 years and the lack of engagement to resolve them mean I cannot encourage others more strongly to use an alternative. Even the post completion team on the phones express their frustration at how slow the solicitor teams are to respond. Recently when I said to one that I had emailed the ResiFlexi team a couple of days ago with an urgent issue they said "there's no chance they will have looked at it yet". The irony of being called pls when they make you beg for any sort of response. I have made an official complaint to the compliance team and to add insult to injury the team on the phone won't even speak to me because of the mark on my account.

A representative from PLS Solicitors responded to this review

Dear Riam, Thank you for taking the time to share your feedback. We are sorry to read that you remain dissatisfied with your experience. We take concerns such as these very seriously and have made attempts to identify your matter so that we can fully investigate the issues you've raised. Unfortunately, despite requesting further information, we have been unable to identify your case. We would genuinely like the opportunity to review your concerns and understand what has happened. If you are willing to contact us with your full name, property address, or matter reference, please email our Client Services Manager at kmohindra@pls-solicitors.co.uk, and we will ensure your comments are investigated thoroughly. We are committed to providing a high standard of service and welcome the opportunity to look into this further. Kind regards, Team PLS

0
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Kevin

Housing & Property

Would highly recommend

I’m a first time buyer and I would highly recommend these. I didn’t have a clue what I was doing through out this process but they guided me and helped me out at everything step. Would like to thank Lydia Atkinson she was great

A representative from PLS Solicitors responded to this review

Dear Kevin, Thank you so much for your kind words. We’re thrilled to hear that Lydia and the team were able to guide you through every step of your first-time buying journey. It’s wonderful to know you felt supported throughout the process. Thank you for recommending PLS Solicitors, wishing you all the best in your new home! Team PLS

0
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brazier06

Housing & Property

Unprofessional

I wouldn’t recommend this company as they have hidden charges that they only bring to light once you’ve made your first payment, so then it feel like entrapment and when you try to call them directly to discuss they continually end your call so you can’t get through to them

A representative from PLS Solicitors responded to this review

Dear Brazier, Thank you for sharing your feedback, and I’m sorry to hear about your experience. This is certainly not how we want our customers to feel. A manager has reached out to discuss your concerns directly, and we hope this helps clarify the situation and resolve things for you. We appreciate you bringing this to our attention. Team PLS

0
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Daniel

Housing & Property

I wish I read the reviews first

Outright unprofessional shambolic bunch. We couldn't take anything they said for granted as they were so untrustworthy. Key steps missed which has cost us money. We complained and their own internal review agreed and even gave a us a discount (despite the review not being carried out when they said it would be- untrustworthy). Even with the discount we still feel very hard done by. Do not use.

A representative from PLS Solicitors responded to this review

Dear Daniel, Thank you for taking the time to share your feedback. We’re very sorry to hear that you had a poor experience and that the process felt difficult. This is never the service we aim to provide. We would really appreciate the opportunity to look into what happened so we can understand your concerns and learn from your experience. If you’d like to discuss this further, please contact our Customer Service Manager at KMohindra@pls-solicitors.co.uk and we will be happy to review the matter for you. Wishing you all the best for the future. Team PLS

1
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Al mazruy

Housing & Property

ZANZIBAR

Hi, Rubina Team On behalf of myself and my family, I would like to sincerely thank PLS Solicitors for their outstanding support and professionalism throughout our property purchase journey. The entire process was handled with such care, efficiency, and expertise. Words cannot truly express how grateful we are for the help and guidance provided every step of the way. Your dedication made what could have been a stressful experience feel smooth and reassuring. We wholeheartedly recommend PLS Solicitors to anyone looking for a trustworthy and exceptional legal team. Thank you once again for everything! REGARDS T.A & F.A ZANZIBAR

A representative from PLS Solicitors responded to this review

Thank you so much for your kind words and for taking the time to share your experience. We’re delighted to hear that Rubina and the team were able to support you and your family through your property purchase and make the process as smooth and reassuring as possible. Your recommendation means a great deal to us, and we’re truly grateful for your trust. Wishing you and your family all the very best as you settle into your new home. Team PLS

1
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Other Reviews

Profile image of Thomas Smith

Thomas Smith

Thomas

I would not use this conveyancer ever again I used them for purchasing my flat as recommend by the estate agent which turned out to be very poor recommendation there were lots of delays, very poor communication and lack of professionalism which cause me a lot of stress throughout the buying process I would definitely advise anyone using this firm whether you're buying or selling a property

Dear Thomas, We're sorry to read your review and that you were disappointed with your experience. We take all feedback seriously and would like the opportunity to look into the concerns you've raised. Unfortunately, we're unable to identify your matter from your Google profile. If you could email our Client Services Manager at kmohindra@pls-solicitors.co.uk with your full name and, if possible, your case reference, we'll investigate your concerns and respond to you directly. We appreciate you taking the time to share your feedback and hope to hear from you. Kind regards, Team PLS

0
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Denish Mewhoor

Denish

Jemma and her team were really up to it for both purchase and sale of my property.Really informative and always helpful each time a query was raised.Price was very competitive,will definitely recommend.

Dear Denish, Thank you so much for your fantastic 5-star review. We're delighted to hear that Jemma and her team were able to support you with both the sale and purchase of your property. It's great to know that you found the team informative, helpful, and responsive throughout the process, and that you felt you received great value for money. Thank you for taking the time to recommend us. It really does mean a lot to the whole team. We wish you all the very best in your new home. Kind regards, Team PLS

0
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Jodie

Jodie

I honestly couldn’t have asked for a better solicitor than Isabelle. She has been absolutely amazing throughout both the sale of my home and the purchase of my new one. From the very beginning, Isabelle has been professional, supportive, and incredibly consistent. She always responded to my emails quickly, kept me updated every step of the way, and made what can often be a stressful process feel so much calmer and more manageable. I was so impressed with how efficiently she handled everything. She managed the entire conveyancing process in such a great timeframe, and thanks to all of her hard work, I exchanged contracts today. I am absolutely over the moon and so excited to begin this new chapter of my life. I feel incredibly lucky to have had Isabelle acting on my behalf. Her dedication, communication, and commitment to achieving the best outcome have been outstanding. I can’t thank her enough for everything she has done, and I wouldn’t hesitate to recommend her to anyone looking for an exceptional solicitor. Thank you, Isabelle—you’ve made such an important milestone in my life a genuinely positive experience.

Dear Jodie, Thank you so much for your wonderful five-star review. We're delighted to hear how positive your experience was and that Isabelle was able to support you throughout both the sale of your home and the purchase of your new one. It's fantastic to know that Isabelle's professionalism, clear communication and dedication helped make the process feel much less stressful, and we're especially pleased to hear you were able to exchange contracts so efficiently. We'll be sure to pass your kind words on to Isabelle, who I'm sure will be thrilled to receive your feedback. Thank you again for taking the time to share your experience and for recommending PLS Solicitors. We wish you every happiness as you begin this exciting new chapter in your new home. Best wishes, Team PLS

0
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Jinu George

Jinu

My experience with PLS Solicitors was outstanding from beginning to end. I worked closely with Isabelle, who managed my case with impressive professionalism and clarity. From the very first call, the team demonstrated a strong grasp of the process and guided me through each step with confidence. What stood out most was their organised approach and the way they anticipated potential delays before they became issues. We had a condition to finish completion in a month time and she handle my case efficiently and everything went smoothly without any hurdles. Thanks to their coordination and consistent communication, my purchase progressed smoothly, and I felt reassured throughout the entire journey. Every enquiry I raised was answered, they took sometime to respond but everything was clear. The team made sure I always understood what was happening and why. Their efficiency and attention to detail turned what could have been a stressful experience into a straightforward and well‑managed transaction. I’m genuinely grateful for the support I received and would highly recommend PLS Solicitors to anyone looking for a reliable, knowledgeable, and proactive conveyancing team.

Dear Jinu, Thank you for your fantastic 5-star review and for taking the time to share your experience. We're delighted to hear that Isabelle provided such professional and efficient support throughout your house purchase. It's wonderful to know that her organised approach, clear communication, and attention to detail helped you achieve your completion within your required timeframe while making the process feel straightforward and well managed. Providing reassurance and proactive support throughout the conveyancing journey is something we strive for, so it's great to know this was reflected in your experience. We'll be sure to pass your kind words on to Isabelle and the team. Thank you for your recommendation and for choosing PLS Solicitors. We wish you every happiness in your new home. Best wishes, Team PLS

0
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pheba cherian

pheba

Our experience with PLS Solicitors was exceptional from start to finish. Isabelle was our case handler. Their professionalism, efficiency, and attention to detail were evident throughout every stage of our house purchase. Thanks to their proactive approach and seamless coordination, we completed the entire process and received the keys to our new home within just one month. The team kept us consistently informed, responded to our enquiries promptly, and handled every aspect of the transaction with expertise and diligence. Their clear communication and commitment to delivering an outstanding service made what is often a complex and stressful process feel remarkably straightforward. We are incredibly grateful for their dedication and hard work, and we would highly recommend PLS Solicitors to anyone seeking a knowledgeable, reliable, and highly efficient conveyancing team.

Dear Pheba, Thank you for your fantastic 5-star review and for taking the time to share your experience. We're delighted to hear that Isabelle provided such professional, efficient, and well-organised support throughout your house purchase. It's wonderful to know that her proactive approach, clear communication, and attention to detail helped make the process feel smooth and well managed. We always strive to provide a seamless experience for our clients, so it's especially rewarding to hear that this was reflected in your journey. We'll be sure to pass your kind words on to Isabelle. Thank you for your recommendation and for choosing PLS Solicitors. We wish you every happiness in your new home. Best wishes, Team PLS

0
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Reviews

4.4 /5 9967 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about PLS Solicitors

The firm is highly regarded for residential conveyancing, including house sales and purchases, first-time buyer support, shared ownership, new builds, remortgages and transfers of equity. Clients praise its efficiency, local property expertise and ability to handle transactions smoothly and swiftly, often working to tight deadlines. Soft skills valued most are clear communication, responsiveness, patience, professionalism, calm reassurance and a proactive, supportive approach that keeps clients informed and confident throughout the process.

Helpful throughout
Speedy action
Proactive approach
Clear explanations
Great communication
Professional service
Responsive updates
Supportive team
Efficient handling
Knowledgeable solicitor

ReviewSolicitors Review List

Profile image of Ryan Taylor-Bowman

Ryan Taylor-Bowman

Would avoid!

I would massively avoid! We had an awful experience from the beginning. Communication was shocking, we had our case handler removed and just handed a new one with no explanation or notice. They also didn’t pay the correct redemption figure to our previous mortgage lender, and are happy to just walk anyway leaving us to deal with their failings, showing no accountability or support for the situation they caused. Poor customer service.

0
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Riam

Housing & Property

The lack of responses are unacceptable

Selecting PLS is the worst decision I have ever made. I used them for a property purchase in 2020 and that decision haunts me to this day - the issues I am now uncovering after 6 years and the lack of engagement to resolve them mean I cannot encourage others more strongly to use an alternative. Even the post completion team on the phones express their frustration at how slow the solicitor teams are to respond. Recently when I said to one that I had emailed the ResiFlexi team a couple of days ago with an urgent issue they said "there's no chance they will have looked at it yet". The irony of being called pls when they make you beg for any sort of response. I have made an official complaint to the compliance team and to add insult to injury the team on the phone won't even speak to me because of the mark on my account.

A representative from PLS Solicitors responded to this review

Dear Riam, Thank you for taking the time to share your feedback. We are sorry to read that you remain dissatisfied with your experience. We take concerns such as these very seriously and have made attempts to identify your matter so that we can fully investigate the issues you've raised. Unfortunately, despite requesting further information, we have been unable to identify your case. We would genuinely like the opportunity to review your concerns and understand what has happened. If you are willing to contact us with your full name, property address, or matter reference, please email our Client Services Manager at kmohindra@pls-solicitors.co.uk, and we will ensure your comments are investigated thoroughly. We are committed to providing a high standard of service and welcome the opportunity to look into this further. Kind regards, Team PLS

0
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Profile image of Kevin

Kevin

Housing & Property

Would highly recommend

I’m a first time buyer and I would highly recommend these. I didn’t have a clue what I was doing through out this process but they guided me and helped me out at everything step. Would like to thank Lydia Atkinson she was great

A representative from PLS Solicitors responded to this review

Dear Kevin, Thank you so much for your kind words. We’re thrilled to hear that Lydia and the team were able to guide you through every step of your first-time buying journey. It’s wonderful to know you felt supported throughout the process. Thank you for recommending PLS Solicitors, wishing you all the best in your new home! Team PLS

0
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brazier06

Housing & Property

Unprofessional

I wouldn’t recommend this company as they have hidden charges that they only bring to light once you’ve made your first payment, so then it feel like entrapment and when you try to call them directly to discuss they continually end your call so you can’t get through to them

A representative from PLS Solicitors responded to this review

Dear Brazier, Thank you for sharing your feedback, and I’m sorry to hear about your experience. This is certainly not how we want our customers to feel. A manager has reached out to discuss your concerns directly, and we hope this helps clarify the situation and resolve things for you. We appreciate you bringing this to our attention. Team PLS

0
Collected on: ReviewSolicitor collection source logo
Profile image of Daniel

Daniel

Housing & Property

I wish I read the reviews first

Outright unprofessional shambolic bunch. We couldn't take anything they said for granted as they were so untrustworthy. Key steps missed which has cost us money. We complained and their own internal review agreed and even gave a us a discount (despite the review not being carried out when they said it would be- untrustworthy). Even with the discount we still feel very hard done by. Do not use.

A representative from PLS Solicitors responded to this review

Dear Daniel, Thank you for taking the time to share your feedback. We’re very sorry to hear that you had a poor experience and that the process felt difficult. This is never the service we aim to provide. We would really appreciate the opportunity to look into what happened so we can understand your concerns and learn from your experience. If you’d like to discuss this further, please contact our Customer Service Manager at KMohindra@pls-solicitors.co.uk and we will be happy to review the matter for you. Wishing you all the best for the future. Team PLS

1
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Other Reviews

Profile image of Nathalie Kliemann

Nathalie Kliemann

Nathalie

We had a good experience with PLS. Mairtin was helpful throughout the process and did everything possible to speed things up for us towards the end. We really appreciated his support and efforts.

Dear Nathalie, Thank you for taking the time to share your feedback. We’re delighted to hear that you had a good experience with PLS and that Mairtin was so helpful throughout the process. We’ll be sure to pass on your kind words to him. It’s great to know that his support and efforts to help speed things up towards the end were appreciated. Thank you again for choosing PLS, and we wish you all the very best for the future! Kind regards, Team PLS

0
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WendyB

WendyB

Catherine supported me through a very difficult and delayed sale, and I’m genuinely grateful for everything she did. None of the delays were caused by PLS, yet Catherine remained consistently proactive, calm, and reassuring throughout the entire process. She kept me updated, explained every step clearly, and made sure I never felt left on my own with the issues that arose. Her professionalism, patience, and kindness made a stressful situation much easier to manage. I would absolutely recommend Catherine and PLS Solicitors to anyone needing reliable and supportive conveyancing.

Dear Wendy, Thank you so much for this wonderful review! We're sorry the sale itself proved difficult and delayed, but we're delighted to hear that Catherine remained proactive, calm, and reassuring throughout. It's lovely to know she kept you updated, explained every step clearly, and made sure you never felt on your own when issues arose. That's exactly the support we want every client to have. We'll be sure to pass your kind words on to Catherine, she'll be thrilled to know how much you appreciated her professionalism, patience, and kindness. Thank you again for recommending Catherine and PLS Solicitors, and we wish you all the very best! Best wishes, Team PLS

0
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Matthew Holmes

Matthew

Highly recommend Matty H. His knowledge and professionalism has been exceptional and made the process very easy to navigate.

Dear Matthew, Thank you so much for your kind words! We're so pleased to hear that Matty's knowledge and professionalism made the process easy to navigate from start to finish. We'll make sure your feedback reaches Matty, he'll be delighted to hear it. Thank you again for recommending PLS Solicitors, and we wish you all the very best! Best wishes, Team PLS

0
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Samantha Holmes

Samantha

Our experience with PLS was great, We moved house with the help of Matty H at PLS and he did a wonderful job. Great communication throughout and made sure everything ran smoothly as it should. Thank you

Dear Samantha, Thank you so much for your wonderful feedback! We're so pleased to hear that your move went smoothly and that Matty kept you well informed at every stage, clear communication makes all the difference during a house move. Matty will be delighted to receive your kind words, and we'll make sure they're passed on to him. Thank you again for choosing PLS Solicitors, and we wish you every happiness in your new home! Best wishes, Team PLS

0
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Ollie

Ollie

Jemma Plummer and Team have acted for me on my sale and plot purchase. Can't fault them and would reccomend them moving forwards.

Dear Ollie, Thank you so much for your kind feedback! We're delighted to hear that Jemma and her team looked after your sale and plot purchase, and that you couldn't fault the service you received. We'll be sure to pass your kind words on to Jemma and the team, they'll be thrilled to know how much you appreciated their support. Thank you again for recommending PLS Solicitors, and we wish you all the very best in your new home! Best wishes, Team PLS

0
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