I am purchasing a property and my collegue refer this solicitor to me as she said they are good to handle the things and make her very satisfaction. So I instructed in Dwyers solicitor - Ms Lee. However, we found out we are really hard to get hold of her. We are always confusing any requirement we have to provide, as she didn't make a clear list for us to look through, and because we are first time buyer we have no idea the next step and the process of purchasing property. I have tried to contact her by email and phone for 3 times in this week but still didn't get any reply of her and her assistant Ellise,,as we would like to know how's the progress, but they make us almost out of patient.