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Express Solicitors Limited

2.5 | 21 Reviews 21 Reviews | Forklift Accident Compensation
29 Total Company Reviews info icon Forklift Accident Compensation | info icon 29 Total Company Reviews Forklift Accident Compensation | info icon 29 Total Company Reviews

Resolution House, 317-319 Palatine Road, Manchester, Greater Manchester, M22 4HH

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Resolution House, 317-319 Palatine Road, Manchester, Greater Manchester, M22 4HH

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 8007349

Express Solicitors Limited |

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Express Solicitors Limited only have 29 reviews listed.

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Express Solicitors Limited Review Scores & Client Satisfaction Overview

2.5
Good
49%
Value for
Money
38%
Success
Rate
38%
Would
Recommend
Communication 2.4/5
Initial Impressions 2.9/5
Approachability 2.6/5
Documentation Accuracy 2.6/5
Legal Knowledge 2.8/5
Value for money 2.4/5

Rankings by area of expertise

The rankings below show the areas of expertise that Express Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Express Solicitors Limited Review Scores & Client Satisfaction Overview

2.3
Good
46%
Value for
Money
37% below
national average
34%
Success
Rate
48% below
national average
34%
Would
Recommend
47% below
national average
Communication 2.4/5
Initial Impressions 2.8/5
Approachability 2.5/5
Documentation Accuracy 2.5/5
Legal Knowledge 2.7/5
Value for money 2.3/5

Contact & Locations - Express Solicitors Limited

Resolution House, 317-319 Palatine Road, Manchester, Greater Manchester, M22 4HH

Reviews

2.5 /5 21 Reviews
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Lisa Johnson

DO NOT USE!!!

I have had a claim going for over 3 years. I had to complain about my solicitor messing me about. He never emailed or called and this went on for 3 years. He also didn't add all the things I wished to claim so now the claim is messed up. I have had a response from the complaints department who asked if another solicitor could take over. I feel trapped by them. This has gone on and on in circles wirh surveyors etc. They rang me this morning and I have had to tell them I am not willing to go through another person looking in the roof space. Their 'experts' never went up there last time and were rude about it and yet offered their experts advice about the roof to the report for the solicitor. It has been a nightmare from the very start. I wish I hadn't bothered. In truth they have caused me more stress and anxiety than the Council. I have had enough of them. DO NOT USE. They take half the money they've allegedly fighting for, for you.

A representative from Express Solicitors Limited responded to this review

We appreciate you sharing your experience. We're sorry to hear about the difficulties you've faced with your claim, the communication issues, and the concerns regarding the survey. Please can you provide a reference number in order for us to consider your concerns further

0
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Antony

Unreliable

I contacted 'Injury lawyers for you' due to an injury from a set of kitchen knives and my case was passed to Express solicitors. I received an email requesting further information then an operative contacted me for further details. He finished the conversation by telling me he would contact me the following day. After around 10 days of waiting I sent an email enquiring where my case was up to? Recieved no reply. Two weeks later I made further contact and again received no response. Hence the reason I state unreliable due to not keeping to agreement and poor communication.

A representative from Express Solicitors Limited responded to this review

Anthony We regret that your claim was not handled to your satisfaction and that there were communication issues. We appreciate your feedback and will investigate how we can improve our service.

1
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Stuart

VERY UNPROFESSIONAL

DO NOT WASTE YOUR TIME WITH THIS COMPANY!!! My lad had an accident at work, head injury, A&E etc, last week. Yesterday I rang and spoke to Express for over a hour, they asked us many questions, then they confirmed they have accepted our case. Express sent 6 emails to us, confirming they have accepted our case, we completed forms and declarations and returned them taking us about an hour. Then Express rang me at 9am today to say although one member of staff accepts our case, another one won’t accept it. Basically they have changed their minds. Very unprofessional, I would advise anyone against dealing with this company, DO NOT trust them as they might just change their mind within a matter of hours. If anyone wants any more info about our experience of this firm then message me directly through my LinkedIn profile. Stuart Truesdale

A representative from Express Solicitors Limited responded to this review

Dear Mr Truesdale, Having considered your review, I have located your case. I understand from the file that the new claims team accepted your son's case and then the same was transferred to a Solicitor to consider the prospects of success of the same. Our new claims team take details to enable the matter to be allocated to the correct Solicitor, who then will consider liability and causation in depth and advise accordingly. Unfortunately, upon review by the Head of Department, it was felt that the case did not have good prospects in terms of liability or causation, and this was explained to both you and your son in writing with an explanation as to why we feel this to be the case. I trust that this clarifies matters for you, however, if further explanation is needed please do not hesitate to contact our offices. Kind regards, Adele Greenough Client Care Partner

1
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Norman

Injury at work

I had an injury at work caused by the company’s negligence and I contacted injury lawyers for you who then allocated my case to be dealt with by Express Solicitors Limited in November 2021. It was a very slow process and it took over 3 years to be settled. I must admit that I was kept informed about what was happening throughout but was disappointing was the time it took to get it settled. I was paid out in May 2025 and I was happy that it’s over and done with as it was starting to stress me out. Too much paperwork to sign and if they could reduce too many documents to sign would help people who are already stressed. I can only say their changes are high though. Overall I would recommend them to family and friends but a lot of patients is required. Thank you Hiba Mahmood and her assistant Ayomide Abdulkarim for your help. I’m so grateful that I got compensated by this firm cause at one point it looked like nothing was gonna happen as they were digging in. Once again thank you. Cheers Norman.

A representative from Express Solicitors Limited responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

1
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Donna

Rob innocent people

Changed solicitors 4 times ,took years to go to court didn't even try to win , documents signed and dated while I was out of the country so clearly not me , case didn't won ( wonder why 😡), then charged £11,000 for it absolutely diabolical. Stay well away from these .

2
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Reviews

2.3 /5 29 Reviews
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Shamir

Avoid HNK Solicitors/Express Solicitors

Avoid HNK solicitors/Express Solicitors at all costs. Waste of time and space. I acutally turned down another law firm to go with HNK. What a mistake. HNK actually work and side with the police. I was arrested and the West midlands police had no evidence and found no evidence. Yet recently, my previous house mate pulled a knife on me and tried to attack me, all caught on CCTV and the west midlands police let him off. Whereas I was arrested on the basis of fabricated witness statements who never turned up to court. I would not recommend HNK/Express solicitors.

A representative from Express Solicitors Limited responded to this review

Thank you for your review. To allow us to understand how we may improve your experience I would invite you to contact our office and provide your case reference so that we can look into this further for you. Kind regards Collette McCann Client Care Partner

0
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K Walker

Medical negligence

Will not take on hard cases, promise to call back never do. Only gave 1 star because I had to.

A representative from Express Solicitors Limited responded to this review

Thank you for your review. I am keen to understand how we may improve your experience and to address your specifics concerns. I would invite you to contact our offices to provide your case reference so that we can look into this for you. Kind regards Collette McCann Client Care Partner

0
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Profile image of Lisa Johnson

Lisa Johnson

DO NOT USE!!!

I have had a claim going for over 3 years. I had to complain about my solicitor messing me about. He never emailed or called and this went on for 3 years. He also didn't add all the things I wished to claim so now the claim is messed up. I have had a response from the complaints department who asked if another solicitor could take over. I feel trapped by them. This has gone on and on in circles wirh surveyors etc. They rang me this morning and I have had to tell them I am not willing to go through another person looking in the roof space. Their 'experts' never went up there last time and were rude about it and yet offered their experts advice about the roof to the report for the solicitor. It has been a nightmare from the very start. I wish I hadn't bothered. In truth they have caused me more stress and anxiety than the Council. I have had enough of them. DO NOT USE. They take half the money they've allegedly fighting for, for you.

A representative from Express Solicitors Limited responded to this review

We appreciate you sharing your experience. We're sorry to hear about the difficulties you've faced with your claim, the communication issues, and the concerns regarding the survey. Please can you provide a reference number in order for us to consider your concerns further

0
Collected on: ReviewSolicitor collection source logo
Profile image of Antony

Antony

Unreliable

I contacted 'Injury lawyers for you' due to an injury from a set of kitchen knives and my case was passed to Express solicitors. I received an email requesting further information then an operative contacted me for further details. He finished the conversation by telling me he would contact me the following day. After around 10 days of waiting I sent an email enquiring where my case was up to? Recieved no reply. Two weeks later I made further contact and again received no response. Hence the reason I state unreliable due to not keeping to agreement and poor communication.

A representative from Express Solicitors Limited responded to this review

Anthony We regret that your claim was not handled to your satisfaction and that there were communication issues. We appreciate your feedback and will investigate how we can improve our service.

1
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Miss

Scammers

They took my case on and dragged things out for years only to then drop my case outside the legal time period it could be filed in court. Their excuse was it falls below the threshold for prospect of success however the most likely reason was their negligence in filing the matter in time: Im a Forensic Accountant and my ATE insurance broker didnt share their opinion on that fact the case has low prospect and I also have 17 years litigation experience and never come across a "legal firm" like these absolute cr00ks Ive been scammed by this firm who then gave deceitful reasons as to why they dropped my case. I will be reporting these individuals to the SRA and suggest others do the same too.

A representative from Express Solicitors Limited responded to this review

We are really sorry you feel disappointed with the outcome of your matter. Please do contact us directly for a further explanation as to the current position.

1
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