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Express Solicitors Limited

6th Floor, Yorkshire House, 18 Chapel Street, Liverpool, Merseyside, L3 9AG

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6th Floor, Yorkshire House, 18 Chapel Street, Liverpool, Merseyside, L3 9AG

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 8012136

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Express Solicitors Limited only have 29 reviews listed.

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Express Solicitors Limited Review Scores & Client Satisfaction Overview

No Reviews
No data
Value for
Money
83% below
national average
No data
Success
Rate
82% below
national average
No data
Would
Recommend
81% below
national average
Communication N/A
Initial Impressions N/A
Approachability N/A
Documentation Accuracy N/A
Legal Knowledge N/A
Value for money N/A

Rankings by area of expertise

The rankings below show the areas of expertise that Express Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

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Express Solicitors Limited Review Scores & Client Satisfaction Overview

2.3
Good
46%
Value for
Money
37% below
national average
34%
Success
Rate
48% below
national average
34%
Would
Recommend
47% below
national average
Communication 2.4/5
Initial Impressions 2.8/5
Approachability 2.5/5
Documentation Accuracy 2.5/5
Legal Knowledge 2.7/5
Value for money 2.3/5

Contact & Locations - Express Solicitors Limited

6th Floor, Yorkshire House, 18 Chapel Street, Liverpool, Merseyside, L3 9AG

Reviews

0.0 /5 0 Reviews
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Clients say

What clients say about Express Solicitors Limited

Clients describe the firm as handling criminal and personal injury matters but criticise its legal competence and case management. Positives are minimal; some initial engagement and willingness to accept cases. Valued soft skills are largely absent: clients complain of poor communication, missed calls/emails, lack of responsiveness, and unkept promises. Recurrent frustrations include slow progress, failure to pursue difficult cases, missed filing deadlines, inadequate evidence gathering, and rude or unqualified experts. Several reviews claim the firm sided with opposing parties, caused additional stress, and charged or retained fees despite perceived negligence.

poor communication
won't return calls
drops cases
missed deadlines
unreliable handling
takes large fees
causes stress
sides with police
rude experts
refuses hard-cases

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Reviews

2.3 /5 29 Reviews
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Star rating

Rating

Clients say

What clients say about Express Solicitors Limited

Clients describe the firm as handling criminal and personal injury matters but criticise its legal competence and case management. Positives are minimal; some initial engagement and willingness to accept cases. Valued soft skills are largely absent: clients complain of poor communication, missed calls/emails, lack of responsiveness, and unkept promises. Recurrent frustrations include slow progress, failure to pursue difficult cases, missed filing deadlines, inadequate evidence gathering, and rude or unqualified experts. Several reviews claim the firm sided with opposing parties, caused additional stress, and charged or retained fees despite perceived negligence.

poor communication
won't return calls
drops cases
missed deadlines
unreliable handling
takes large fees
causes stress
sides with police
rude experts
refuses hard-cases

ReviewSolicitors Review List

Profile image of Shamir

Shamir

Avoid HNK Solicitors/Express Solicitors

Avoid HNK solicitors/Express Solicitors at all costs. Waste of time and space. I acutally turned down another law firm to go with HNK. What a mistake. HNK actually work and side with the police. I was arrested and the West midlands police had no evidence and found no evidence. Yet recently, my previous house mate pulled a knife on me and tried to attack me, all caught on CCTV and the west midlands police let him off. Whereas I was arrested on the basis of fabricated witness statements who never turned up to court. I would not recommend HNK/Express solicitors.

A representative from Express Solicitors Limited responded to this review

Thank you for your review. To allow us to understand how we may improve your experience I would invite you to contact our office and provide your case reference so that we can look into this further for you. Kind regards Collette McCann Client Care Partner

0
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K Walker

Medical negligence

Will not take on hard cases, promise to call back never do. Only gave 1 star because I had to.

A representative from Express Solicitors Limited responded to this review

Thank you for your review. I am keen to understand how we may improve your experience and to address your specifics concerns. I would invite you to contact our offices to provide your case reference so that we can look into this for you. Kind regards Collette McCann Client Care Partner

0
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Lisa Johnson

DO NOT USE!!!

I have had a claim going for over 3 years. I had to complain about my solicitor messing me about. He never emailed or called and this went on for 3 years. He also didn't add all the things I wished to claim so now the claim is messed up. I have had a response from the complaints department who asked if another solicitor could take over. I feel trapped by them. This has gone on and on in circles wirh surveyors etc. They rang me this morning and I have had to tell them I am not willing to go through another person looking in the roof space. Their 'experts' never went up there last time and were rude about it and yet offered their experts advice about the roof to the report for the solicitor. It has been a nightmare from the very start. I wish I hadn't bothered. In truth they have caused me more stress and anxiety than the Council. I have had enough of them. DO NOT USE. They take half the money they've allegedly fighting for, for you.

A representative from Express Solicitors Limited responded to this review

We appreciate you sharing your experience. We're sorry to hear about the difficulties you've faced with your claim, the communication issues, and the concerns regarding the survey. Please can you provide a reference number in order for us to consider your concerns further

0
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Antony

Unreliable

I contacted 'Injury lawyers for you' due to an injury from a set of kitchen knives and my case was passed to Express solicitors. I received an email requesting further information then an operative contacted me for further details. He finished the conversation by telling me he would contact me the following day. After around 10 days of waiting I sent an email enquiring where my case was up to? Recieved no reply. Two weeks later I made further contact and again received no response. Hence the reason I state unreliable due to not keeping to agreement and poor communication.

A representative from Express Solicitors Limited responded to this review

Anthony We regret that your claim was not handled to your satisfaction and that there were communication issues. We appreciate your feedback and will investigate how we can improve our service.

1
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Miss

Scammers

They took my case on and dragged things out for years only to then drop my case outside the legal time period it could be filed in court. Their excuse was it falls below the threshold for prospect of success however the most likely reason was their negligence in filing the matter in time: Im a Forensic Accountant and my ATE insurance broker didnt share their opinion on that fact the case has low prospect and I also have 17 years litigation experience and never come across a "legal firm" like these absolute cr00ks Ive been scammed by this firm who then gave deceitful reasons as to why they dropped my case. I will be reporting these individuals to the SRA and suggest others do the same too.

A representative from Express Solicitors Limited responded to this review

We are really sorry you feel disappointed with the outcome of your matter. Please do contact us directly for a further explanation as to the current position.

1
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