Yoko Fan
No response
I sent a query regarding my unfair prejudice case through their website. A partner responded asking for a narrative of my case and any supporting evidence. I sent everything as requested right away but no response has been received even though it has been more than a week. He did not even request conflicts check which was required by other law firms that I contacted. I contacted them because of the good reviews. This really makes me wonder how reliable these reviews are.
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A representative from IMD Solicitors LLP responded to this review
We are grateful for your candid feedback in your review and in communications that followed. Whilst accounts differ, IMD nevertheless wholeheartedly regret causing any disappointment or frustration and apologise for any inconvenience. As demonstrated by our high number of very positive reviews, client service is fundamental to and a strength of our practice and so we are grateful for whatever lessons we can take from your sparing the time to get in touch. Wishing you good luck in your endeavours.