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How Legal Hd Ltd Compares

Value for money

This firm - 93%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Legal Hd Ltd on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Legal Hd Ltd. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 1%
Overpriced 4%
About Right 93%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 95%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Legal Hd Ltd and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Legal Hd Ltd performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 95%
No 5%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 92%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Legal Hd Ltd and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Legal Hd Ltd compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 92%
No 8%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Legal Hd Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.7/5

Reviews summary

  • Excellent

    97
  • Very Good

    7
  • Average

    2
  • Poor

    1
  • Awful

    4

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Donna

Verified review

This review has been left by a verified client who used Legal Hd Ltd.

Matter Type:

Housing Disrepair

Donna

April 30, 2025

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Collected on:

100%

100% with everything from start to finish in constant contact by phone and emails explaining procedure step by stepand totally happy with the out come.

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Anonymous

Verified review

This review has been left by a verified client who used Legal Hd Ltd.

Matter Type:

Housing Disrepair

Anonymous

April 30, 2025

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Collected on:

Expert Guidance and Support Resolving Damp and Mould Issue.


I recently worked with Legal HD Limited to resolve a damp and mould issue in my home, which was caused by Hackney Council's failure to maintain my property. From the start, the team at Legal HD Limited were knowledgeable, professional, and empathetic. They took the time to understand my situation, explained the process clearly, and provided expert guidance on how to navigate the complex issues with the council.

Throughout the process, the team at Legal HD Limited were responsive, proactive, and determined to achieve a positive outcome. They worked tirelessly to ensure that my rights as a tenant were protected and that the council took responsibility for addressing the issues.

Thanks to Legal HD Limited's expertise and support, I was able to get the necessary repairs done, and compensation. My home is now free from damp and mould. I'm extremely grateful for their help and would highly recommend them to anyone dealing with similar issues with Hackney Council or any other landlord.




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Leanne salt

Verified review

This review has been left by a verified client who used Legal Hd Ltd.

Matter Type:

Housing Disrepair

Leanne salt

April 29, 2025

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Collected on:

Wicked

I am so pleased with the outcome also the incredible job that you all do and tbh am pleased with the outcome so please keep up with the good work

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Beverley

Verified review

This review has been left by a verified client who used Legal Hd Ltd.

Matter Type:

Housing Disrepair

Beverley

April 26, 2025

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Collected on:

Stephanie v Places for People (PFP) Housing Association

Ridiculous landlord PFP were found in contract breach, due to its failure in addressing residential structural repairs.
The landlord's wilful avoidance of responsibility, failing to communicate with Stephanie until proceeding were issued was boring

Stephanie used her due diligence to resolve and obtain a working repair committment and resident compensation, however the landlord disrespectfully breached the payment deadline showing thier complete lack of integrity..

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David

Verified review

This review has been left by a verified client who used Legal Hd Ltd.

Matter Type:

Housing Disrepair

David

April 25, 2025

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Collected on:

Absolutely wonderful

Kept me updated with our case. Able to ask advice and very easy to understand.

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Dana

Verified review

This review has been left by a verified client who used Legal Hd Ltd.

Matter Type:

Housing Disrepair

Dana

April 24, 2025

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Collected on:

Repairs

She done good job and I got compensation but jobs from landlord still hasn't been done still all same. Broken windows and nothing had been done. So I can't give a 5 stars yet because I am still in same situation.

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Julie

Verified review

This review has been left by a verified client who used Legal Hd Ltd.

Matter Type:

Road Traffic Accident

Julie

April 24, 2025

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Collected on:

Claim as a pedestrian

Sally-Ann always replied in a timely fashion, listened and heard what I said and always replied with honesty.

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Georgina

Verified review

This review has been left by a verified client who used Legal Hd Ltd.

Matter Type:

Housing Disrepair

Georgina

April 23, 2025

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Collected on:

Helpful

Brilliant. First time I’ve ever had to do a claim and was informed and guided perfectly through the procedure. Steph is a friendly honest solicitor and am very grateful to have had someone like her on my team.

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Jezzerll

Verified review

This review has been left by a verified client who used Legal Hd Ltd.

Matter Type:

Housing Disrepair

Jezzerll

April 15, 2025

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Collected on:

Repair work to my home .

My experience with the lawyers was very good.

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Reviews collected from

Reyna

Reyna

December 24, 2024

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Reyna

Appalling service. It started well with Lewis and then quickly went downhill after being passed to his assistant Dominic.

Honestly, so unprofessional. Constantly chasing and no acknowledgement of emails. A poor show.

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Richard

Matter Type:

Housing Disrepair

Richard

August 14, 2024

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Collected on:

Richard

Great law firm. Excellent solicitors. Would always recommend Legal HD.

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Teresa

Matter Type:

Housing Disrepair

Teresa

March 13, 2024

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Collected on:

Teresa

They help through houseing been tough roller coaster canet thank you enough I wouldn't got any were with cousil without your team domestic been help full from start to finish

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Legal Hd Ltd are accredited by

accreditation

About this branch

Description

Peter Hartley and Andrew Dow, co-founders of Legal HD, have assembled the best housing disrepair specialists to help you resolve your landlord dispute. This means our dedicated team will work with you to ensure the requested repairs are carried out, any reported safety issues are addressed, and you secure suitable compensation for your discomfort and distress. We can help you if you are renting your accommodation from a housing association, through social housing or through a local authority. Please note, we cannot accept private landlord / property claims. From our offices in King Street in central Manchester, we have a reach across the whole of England and Wales to help you with disputes with housing associations, social housing or local council offices. Our team can offer you expert advice and specialist legal assistance as well as the emotional support you need throughout what can be a challenging and distressing situation.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Housing & Property
    • Housing Disrepair
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