TJL Solicitors LLP logo

TJL Solicitors LLP

4.8 | 65 Reviews 65 Reviews | Personal Injury
219 Total Company Reviews info icon Personal Injury | info icon 219 Total Company Reviews Personal Injury | info icon 219 Total Company Reviews

Washbrook House, Lancastrian Office Centre, Talbot Road, Manchester, Greater Manchester, M32 0FP

Accepting new clients

Washbrook House, Lancastrian Office Centre, Talbot Road, Manchester, Greater Manchester, M32 0FP

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 564906

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TJL Solicitors LLP |

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TJL Solicitors LLP Review Scores & Client Satisfaction Overview

4.8
Excellent
95%
Value for
Money
Value for money: 95%
95%
Success
Rate
Satisfied with outcome: 95%
95%
Would
Recommend
Would recommend to friends and family: 95%
Communication 4.7/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

TJL Solicitors LLP are accredited by

Personal Injury accreditation awarded to TJL Solicitors LLP
Lexcel - Practice Management Standard accreditation awarded to TJL Solicitors LLP
APIL - Accredited Personal Injury Specialist accreditation awarded to TJL Solicitors LLP

Description

At TJL Solicitors we understand that being involved in an accident or being a victim of negligence can be a very traumatic experience. We aim to take the stress out of making a negligence or personal injury claim by offering a sympathetic, honest and caring approach to your case. We understand that happy and satisfied clients are the secret to our success as a business and we are committed to securing the best result for every client, every time. With TJL you can be sure that we will give you the best advice available every step of the way. The firm is regulated and accredited to several legal and consumer organisations

Rankings by area of expertise

The rankings below show the areas of expertise that TJL Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

TJL Solicitors LLP Review Scores & Client Satisfaction Overview

4.8
Excellent
95%+
Value for
Money
Value for money: 95%+
13% above
national average
95%+
Success
Rate
Satisfied with outcome: 95%+
14% above
national average
95%+
Would
Recommend
Would recommend to friends and family: 95%+
15% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.8/5

Accreditations

TJL Solicitors LLP are accredited by

Personal Injury accreditation awarded to TJL Solicitors LLP
Lexcel - Practice Management Standard accreditation awarded to TJL Solicitors LLP
APIL - Accredited Personal Injury Specialist accreditation awarded to TJL Solicitors LLP

Description

At TJL Solicitors we understand that being involved in an accident or being a victim of negligence can be a very traumatic experience. We aim to take the stress out of making a negligence or personal injury claim by offering a sympathetic, honest and caring approach to your case. We understand that happy and satisfied clients are the secret to our success as a business and we are committed to securing the best result for every client, every time. With TJL you can be sure that we will give you the best advice available every step of the way. The firm is regulated and accredited to several legal and consumer organisations

Rankings by area of expertise

The rankings below show the areas of expertise that TJL Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Pinned Reviews

Profile image of Beth Jones

Beth Jones

Clinical Negligence

Beth

Wha5 an amazing team!. 5.5 years of tireless work and it paid off. Mine was a dental negligence claim I couldn't recommend Russell and his team any more than I have 10 stars would have been more appropriate Beth Jones

Profile image of Wajdi Ben mrad

Wajdi Ben mrad

Clinical Negligence

Wajdi

They were always considerate of my mental health and wellbeing, showing patience, understanding, and compassion whenever I needed support. During what was a very difficult period, they made me feel heard, respected, and reassured. Together, they worked tirelessly

Meet the team of TJL Solicitors LLP

Meet the team of TJL Solicitors LLP

Contact & Locations - TJL Solicitors LLP

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday 09:00–19:00
Sunday 09:00–19:00

Washbrook House, Lancastrian Office Centre, Talbot Road, Manchester, Greater Manchester, M32 0FP

Reviews

4.8 /5 65 Reviews
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Clients say

What clients say about TJL Solicitors LLP

The firm is praised for its expertise in claims and litigation, including securing settlements and building strong cases through clear advice on evidence and strategy. Clients value its professionalism, thorough case management and ability to achieve successful outcomes. Soft skills highlighted include excellent communication, regular updates, approachability, honesty, compassion and genuine care for clients’ wellbeing. The team is also commended for being responsive, supportive and considerate of personal circumstances, while acting with urgency and keeping clients reassured throughout the process.

Very professional
Clear communication
Kept updated
Quick responses
Excellent support
Genuine care
Helpful advice
Approachable team
Urgent action
Attention to detail

ReviewSolicitors Review List

Profile image of Andrew

Andrew

1st class professional and friendlly

So I had a head injury which left me with a permanent scar from a chunk of metal that broke loose from a roller shutter door I needed help claiming compensation and after speaking with a few law firms I chose TJL because of Michelles calm but confident and knowledgeable approach to my case The communication has been brill from the start with everything explained in detail and the outcome has been better than I had hoped for Michelle always had time for my questions and worked hard to get the best result I had considered trying to take the company to court myself but now I know how much is involved Im glad I trusted TJL to do the difficult work and the no win no fee arrangement was well worth it Thanks a bunch Michelle you’re brilliant at your job and appreciate all your help and patience

2
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Ross

Personal Injury

Fantastic firm!

From start to finish of my claim, Michelle Killilea at TJL solicitors has been absolutely fantastic! Empathetic, kind, friendly, and always available to answer my insane amount of questions without showing any frustrations with me when having to explain every single step of a claim process. Michelle explained the costs, their charges at the start which were very reasonable, especially for the amount of work she and her team put into my claim. I hope not to have another car accident or similar of course but should I, there is no other injury claim I would use than TJL Solicitors. I unreservedly recommend this firm. Fantastic work and kudos to Michelle

2
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Sarah

PI Claim with TJL Solicitors

TJL Solicitors provided me with the very best care throughout my journey through my personal injury claim. I was assured at every turn. Staying on top of the claim was simple and appropriately outlined by their attention to detail and interest in my case. TJL were flexible, reasonable and supportive. They handled the claim professionally and I am so grateful for the outcome of the claim. Absolutely amazed! Thank you, TJL !

2
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Profile image of Edita

Edita

Accident at work claim

Very helpful and productive ,easy to understand and professional

2
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Profile image of L

L

Enquiry stage only, but seemed brilliant

Went above and beyond; Sarah Ingham was friendly and professional, and the partner clearly let me know my limitation period, which he did not have to do, and many partners would see as below their status. I've saved them in a folder on Google maps and on my browser in case of needing solicitors in the future, and I would encourage others to do the same in various areas of law, so that one doesn't have to trawl through websites and less professional firms when the worst may happen and when you have the least resources to do this. I've studied law and worked in the legal industry; I've had claims for past RTAs and I've enquired with many firms, and this one stands out to me based on my very well rounded and experienced view as a client and as somebody who has worked in legal environments.

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this review

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Other Reviews

Profile image of Haydon Bambury

Haydon Bambury

Haydon

I selected TJL to represent me for a personal injury claim, following an accident (caused by neglect on behalf of the defendant) in which my wrist was broken. Throughout the whole process, which at times was quite complex and stressful, the advice that I received was calm and reassuring, and I always felt that they were genuinely fighting my corner. Communication, both by email and in person on the phone, was top notch. I would highly recommend TJL for claims of this nature.

Hi Haydon Thank you for such a thoughtful review. When a claim becomes complex or stressful, having someone in your corner matters, so we’re proud that Michelle and the team were right there with you. We’re glad their calm advice and clear communication helped you feel reassured along the way. Thank you for trusting TJL Solicitors as your personal injury solicitors and for such a kind recommendation. Wishing you all the best for the future. – TJL

0
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Profile image of Haydon Bambury

Haydon Bambury

Haydon

I selected TJL to represent me for a personal injury claim, following an accident (caused by neglect on behalf of the defendant) in which my wrist was broken. Throughout the whole process, which at times was quite complex and stressful, the advice that I received was calm and reassuring, and I always felt that they were genuinely fighting my corner. Communication, both by email and in person on the phone, was top notch. I would highly recommend TJL for claims of this nature.

Hi Haydon Thank you for such a thoughtful review. When a claim becomes complex or stressful, having someone in your corner matters, so we’re proud that Michelle and the team were right there with you. We’re glad their calm advice and clear communication helped you feel reassured along the way. Thank you for trusting TJL Solicitors as your personal injury solicitors and for such a kind recommendation. Wishing you all the best for the future. – TJL

0
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Profile image of Mason Hunt

Mason Hunt

Personal Injury

Mason

I went through an accident at work claim with this firm and was left very happy and impressed with the service that was provided. Michelle was working with me on this claim and all through out she was extremely helpful and knowledgeable in her approach to managing my claim. Any questions asked were answered and it gave me a lot of confidence going forward. Due to my working hours it wasn’t always easy to get in contact with me over the phone but they were more than happy to compromise and have the patience to contact me via email and were quick with a response. I would 100% recommend this firm. Thank you again.

Hi Mason Thank you so much for taking the time to leave such a lovely review. We're delighted to hear that Michelle was able to support you throughout your accident at work claim and provide the guidance, reassurance and communication to help give you confidence with the process. We understand that fitting calls around work can be difficult, so it's great to hear that Michelle and the team were able to work around your availability and keep things moving in a way that suited you. We always pass on feedback to the team, and Michelle really appreciated your kind words. Thank you again for placing your trust in us and for recommending TJL Solicitors. – TJL

0
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Profile image of Helen Owens

Helen Owens

Helen

I am very grateful to TJL Solicitors and in particular Michelle Killilea for all her hard work the past 2 years in helping win our claim. Michelle was very clear from start to finish. She was both professional and friendly & caring too. I would not hesitate in recommending them. Thank you so much for all your support and help.

Hi Helen Thank you so much for taking the time to leave such a lovely review. We're happy to hear that Michelle was able to support you throughout your claim and provide the clear guidance, professionalism and care that you deserved. We know that claims can sometimes feel like a long journey, so it's wonderful to hear that Michelle and our team helped make the process as straightforward as possible and achieved an outcome you were pleased with. We always share feedback with the team, and we love reading reviews like yours. Thank you again for your recommendation and for placing your trust in TJL Solicitors. – TJL

0
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Profile image of shaun broodryk

shaun broodryk

shaun

I would like to say thank you to Charlotte Barnes and team at TJL Solicitors LLP . For taking my case . They walk you through step by step. And you all ways know .a Car accident I had . The case was in my favour. We just need to understand stand . Things take time . Well done you all . I would recommend to any one that needs help ……

0
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Reviews

4.8 /5 219 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about TJL Solicitors LLP

The firm is praised for its expertise in claims and litigation, including securing settlements and building strong cases through clear advice on evidence and strategy. Clients value its professionalism, thorough case management and ability to achieve successful outcomes. Soft skills highlighted include excellent communication, regular updates, approachability, honesty, compassion and genuine care for clients’ wellbeing. The team is also commended for being responsive, supportive and considerate of personal circumstances, while acting with urgency and keeping clients reassured throughout the process.

Very professional
Clear communication
Kept updated
Quick responses
Excellent support
Genuine care
Helpful advice
Approachable team
Urgent action
Attention to detail

ReviewSolicitors Review List

Profile image of anonymous

anonymous

Very helpful & highly recommended

Great service, excellent communication. Always provided updates on my case. Highly recommended.

Solicitors tagged in
this review

1
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Profile image of Andrew

Andrew

1st class professional and friendlly

So I had a head injury which left me with a permanent scar from a chunk of metal that broke loose from a roller shutter door I needed help claiming compensation and after speaking with a few law firms I chose TJL because of Michelles calm but confident and knowledgeable approach to my case The communication has been brill from the start with everything explained in detail and the outcome has been better than I had hoped for Michelle always had time for my questions and worked hard to get the best result I had considered trying to take the company to court myself but now I know how much is involved Im glad I trusted TJL to do the difficult work and the no win no fee arrangement was well worth it Thanks a bunch Michelle you’re brilliant at your job and appreciate all your help and patience

2
Collected on: ReviewSolicitor collection source logo
Profile image of Ross

Ross

Personal Injury

Fantastic firm!

From start to finish of my claim, Michelle Killilea at TJL solicitors has been absolutely fantastic! Empathetic, kind, friendly, and always available to answer my insane amount of questions without showing any frustrations with me when having to explain every single step of a claim process. Michelle explained the costs, their charges at the start which were very reasonable, especially for the amount of work she and her team put into my claim. I hope not to have another car accident or similar of course but should I, there is no other injury claim I would use than TJL Solicitors. I unreservedly recommend this firm. Fantastic work and kudos to Michelle

2
Collected on: ReviewSolicitor collection source logo
Profile image of Sarah

Sarah

PI Claim with TJL Solicitors

TJL Solicitors provided me with the very best care throughout my journey through my personal injury claim. I was assured at every turn. Staying on top of the claim was simple and appropriately outlined by their attention to detail and interest in my case. TJL were flexible, reasonable and supportive. They handled the claim professionally and I am so grateful for the outcome of the claim. Absolutely amazed! Thank you, TJL !

2
Collected on: ReviewSolicitor collection source logo
Profile image of Darryl

Darryl

Helpful, supportive and clear in communication

From the very beginning they were very helpful and made everything clear to understand. Thankyou to Philip Cookson and tjl solicitors.

2
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Other Reviews

Profile image of Haydon Bambury

Haydon Bambury

Haydon

I selected TJL to represent me for a personal injury claim, following an accident (caused by neglect on behalf of the defendant) in which my wrist was broken. Throughout the whole process, which at times was quite complex and stressful, the advice that I received was calm and reassuring, and I always felt that they were genuinely fighting my corner. Communication, both by email and in person on the phone, was top notch. I would highly recommend TJL for claims of this nature.

Hi Haydon Thank you for such a thoughtful review. When a claim becomes complex or stressful, having someone in your corner matters, so we’re proud that Michelle and the team were right there with you. We’re glad their calm advice and clear communication helped you feel reassured along the way. Thank you for trusting TJL Solicitors as your personal injury solicitors and for such a kind recommendation. Wishing you all the best for the future. – TJL

0
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Profile image of Haydon Bambury

Haydon Bambury

Haydon

I selected TJL to represent me for a personal injury claim, following an accident (caused by neglect on behalf of the defendant) in which my wrist was broken. Throughout the whole process, which at times was quite complex and stressful, the advice that I received was calm and reassuring, and I always felt that they were genuinely fighting my corner. Communication, both by email and in person on the phone, was top notch. I would highly recommend TJL for claims of this nature.

Hi Haydon Thank you for such a thoughtful review. When a claim becomes complex or stressful, having someone in your corner matters, so we’re proud that Michelle and the team were right there with you. We’re glad their calm advice and clear communication helped you feel reassured along the way. Thank you for trusting TJL Solicitors as your personal injury solicitors and for such a kind recommendation. Wishing you all the best for the future. – TJL

0
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Profile image of Liam Cawley

Liam Cawley

Liam

I had the pleasure of working with Michelle! Very professional and helped with any queries I had with my claim! Highly recommend to anyone needing their services!

Hi Liam Thank you so much for your lovely feedback. Michelle will be really pleased to hear that her professional approach and helpful advice made such a positive impression. Thank you for choosing TJL Solicitors and for recommending our services. It was a pleasure helping you with your claim. – TJL

0
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Profile image of Ben Mills

Ben Mills

Ben

Michelle has been dealing with my case for 2 years. She has been very professional throughout and has been excellent with keeping me up to date with the defendants actions. She also took the time to keep in mind my personal matters and acted with urgency when needed. Michelle is a credit to TJL Solicitors and a great asset to the team.

Hi Ben Thank you so much for your lovely review. Michelle was delighted to hear your kind words and to know that her efforts over the last two years made such a positive difference to your experience. We understand that clients often have other personal pressures to deal with alongside their claim, so it's particularly rewarding to hear that Michelle took the time to support you as an individual whilst keeping your case moving forward. Thank you again for placing your trust in us. We're thrilled that we were able to help, and we enjoyed sharing your comments with our team here. – TJL

0
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Profile image of Donna Daniel

Donna Daniel

Donna

Highly recommended, Michelle was absolutely fantastic from the minute I rang her …I was told by a local firm that I had no case but I rang Michelle and she was so helpful straightaway and 2 years later I have just received my settlement . Very Very Happy

Hi Donna Thank you so much for your kind review. We're delighted that Michelle was able to give you the confidence to pursue your claim and support you all the way through to a successful outcome. We know how disheartening it can be to be told you don't have a case, and we're glad we found a way to help and that Michelle's advice, guidance and determination helped you achieve the result you deserved. We'll be sure to pass your lovely comments on to Michelle and our whole team. Thank you again for placing your trust in us, and we're thrilled to hear how happy you are with the outcome. Wishing you all the very best for the future. – TJL

0
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