Michael Parkin
Great service
Great service from a great team, especially Jessica. My transaction was seamless and felt unobtrusive being mainly on line and with regular access to the team if needed. Highly recommend for conveyance.
Hennah Haywood Law Ltd
Commercial Property
|
1,238 Total Company Reviews
Commercial Property
|
1,238 Total Company Reviews
13 Clytha Park Road, Newport, Gwent, NP20 4PB
Not accepting new clients via ReviewSolicitors
13 Clytha Park Road, Newport, Gwent, NP20 4PB
Regulated by:
The Solicitors Regulation Authority
Regulator ID: 645860
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Hennah Haywood Law Ltd Review Scores & Client Satisfaction Overview
Excellent
Value for
Money
Money
Value for money
11%
above national average
About this score
This rating is based on verified client feedback and compares how this firm’s value for money is perceived against the national average. In legal services, value for money is not about being the cheapest option, but about whether clients feel the service, expertise, and outcome justified the cost. This comparison helps place client experiences in context when choosing a law firm.
Success
Rate
Rate
Satisfied with outcome
15%
above national average
About this score
This rating is based on client feedback and compares how satisfied people were with the result of their legal matter against the national average for similar legal services. While every case is different and outcomes can depend on the law, the facts, and decisions made by courts or tribunals, this comparison is designed to be like for like.
When a firm has a large number of reviews, individual case differences tend to balance out over time. This makes the national average a useful benchmark for understanding how often clients feel the result achieved was fair and appropriate for their situation. Even small differences from the average can therefore reflect a meaningful difference in the overall standard of legal service provided.
Would
Recommend
Recommend
Would recommend to friends and family
15%
above national average
About this score
This score shows how likely clients are to recommend this law firm to friends or family, based on verified reviews and compared with the national average. In legal matters, recommendations are usually based on trust, clarity of advice, and how supported clients felt throughout their case. This comparison helps show how consistently a firm meets those expectations.
Communication
4.8/5
Initial Impressions
4.7/5
Approachability
4.8/5
Documentation Accuracy
4.8/5
Legal Knowledge
4.8/5
Value for money
4.7/5
Rankings by area of expertise
The rankings below show the areas of expertise that Hennah Haywood Law Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Hennah Haywood Law Ltd Review Scores & Client Satisfaction Overview
Excellent
Value for
Money
Money
Value for money
8%
above national average
About this score
This rating is based on verified client feedback and compares how this firm’s value for money is perceived against the national average. In legal services, value for money is not about being the cheapest option, but about whether clients feel the service, expertise, and outcome justified the cost. This comparison helps place client experiences in context when choosing a law firm.
8% above
national average
Success
Rate
Rate
Satisfied with outcome
10%
above national average
About this score
This rating is based on client feedback and compares how satisfied people were with the result of their legal matter against the national average for similar legal services. While every case is different and outcomes can depend on the law, the facts, and decisions made by courts or tribunals, this comparison is designed to be like for like.
When a firm has a large number of reviews, individual case differences tend to balance out over time. This makes the national average a useful benchmark for understanding how often clients feel the result achieved was fair and appropriate for their situation. Even small differences from the average can therefore reflect a meaningful difference in the overall standard of legal service provided.
10% above
national average
Would
Recommend
Recommend
Would recommend to friends and family
10%
above national average
About this score
This score shows how likely clients are to recommend this law firm to friends or family, based on verified reviews and compared with the national average. In legal matters, recommendations are usually based on trust, clarity of advice, and how supported clients felt throughout their case. This comparison helps show how consistently a firm meets those expectations.
10% above
national average
Communication
4.6/5
Initial Impressions
4.6/5
Approachability
4.6/5
Documentation Accuracy
4.6/5
Legal Knowledge
4.6/5
Value for money
4.5/5
Rankings by area of expertise
The rankings below show the areas of expertise that Hennah Haywood Law Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Housing & Property
150 / 4,746
Commercial Property
144 / 3,638
Wills, Trusts & Probate
483 / 3,769
Personal Injury
200 / 2,632
Actions against the police
16 / 188
Consumer
168 / 4,376
Family Law
445 / 4,195
Clinical Negligence
122 / 1,240
Crime/ Criminal Defence
146 / 2,138
Regulations
68 / 2,380
Welfare & Benefits
62 / 1,043
National
155 / 11,243
Contact & Locations - Hennah Haywood Law Ltd
13 Clytha Park Road, Newport, Gwent, NP20 4PB
Reviews
4.8
/5
226 Reviews
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Star rating
Rating
Clients say
What clients say about Hennah Haywood Law Ltd
The firm is praised for residential conveyancing, including first-time purchases, sales, remortgages, transfers of equity and more complex refinance/bridging work. Clients value its professionalism, clear communication, responsiveness, proactive case handling and reassuring, patient support, especially for nervous first-time buyers. The online portal is often commended for keeping matters organised and visible. However, some clients reported conflicting initial information, difficulty reaching staff by phone, slower portal updates and missed document checks, which caused delays and extra costs. A few also noted that digital processes could be improved, particularly for overseas clients.
Great communication
Quick responses
Professional service
Supportive team
Easy process
Online portal
Kept updated
Efficient handling
Clear explanations
Friendly staff
ReviewSolicitors Review List
anonymous
Fab!
The team at Hennah Haywood were fab. Our remortgage process was extremely easy and stress free, and we were kept in the loop at every step. All of our questions were answered promptly and nothing ever seemed to be too much trouble.
Joe Graham
Housing & Property
Excellent service from start to finish
I have just completed a re-mortgage, with a transfer of Equity, using Hennah Haywood at the suggestion of my mortgage broker. The service I received from Kate O'Brien and Barwaqo Osman and their team was faultless, with clear instructions, regular updates and a really useful portal to upload documents to. Would highly recommend if anyone is in doubt!
J Gethings
Housing & Property
Hennah Haywood Law was Excellent
They were excellent making my re-mortgage process simple and was quick to respond with any questions and assistance when I was having issue obtaining certain documents. the online portal was easy and user friendly to use and follow the process
SteveK
Housing & Property
Excellent service
Barwaqo and the team worked extremely hard to get our title split and subsequent mortgages over the line for a completion date that looked like we wouldn’t achieve at one point. Would highly recommend using them and when needed in the future we will look to secure their services. Thanks again. SteveK
Reviews
4.6
/5
1238 Reviews
Filter your results
Star rating
Rating
Clients say
What clients say about Hennah Haywood Law Ltd
The firm is praised for residential conveyancing, including first-time purchases, sales, remortgages, transfers of equity and more complex refinance/bridging work. Clients value its professionalism, clear communication, responsiveness, proactive case handling and reassuring, patient support, especially for nervous first-time buyers. The online portal is often commended for keeping matters organised and visible. However, some clients reported conflicting initial information, difficulty reaching staff by phone, slower portal updates and missed document checks, which caused delays and extra costs. A few also noted that digital processes could be improved, particularly for overseas clients.
Great communication
Quick responses
Professional service
Supportive team
Easy process
Online portal
Kept updated
Efficient handling
Clear explanations
Friendly staff
ReviewSolicitors Review List
Ben Wright
Excellent!
Kate, Najmin and Barwaqo are a credit to the team! I have received such a great service from start to finish whilst buying my first property and cannot believe how easy they made it for me. 10/10!
Steve
Housing & Property
Thank you!
Alice, Rachel, Jess and Sophie were all great. They all provided myself and my wife with a great service throughout our purchase. A massive thank you to you all.
Krizamae
Housing & Property
Thank you for all that you do
We had a wonderful experience with Hennah Haywood Law purchasing our first home. They were professional, responsive and incredibly supportive throughout the whole process, making what could have been a stressful experience feel so much easier. We’re truly grateful for all their help and guidance and would highly recommend them to anyone!
Tori
The best of the best
I cannot praise the work of Hennah Hayward enough, especially Kate E. They ensure every step of the way you have everything you need to avoid delays. Kate has gone above and beyond to support us through a challenging transaction (through the fault of other solicitor firms not being great) I highly recommend using these highly competent and proactive solicitors firm
anonymous
Sehar Hussain
Sehar and her team were really helpful during our house purchase. As first time buyers we often needed to ask some questions or clarify a few details and Sehar and her team were always there whenever we needed. Thanks again all for your help and getting us into our new home.
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