Michael Parkin
Great service
Great service from a great team, especially Jessica. My transaction was seamless and felt unobtrusive being mainly on line and with regular access to the team if needed. Highly recommend for conveyance.
Hennah Haywood Law Ltd
Commercial Investment
|
1,249 Total Company Reviews
Commercial Investment
|
1,249 Total Company Reviews
13 Clytha Park Road, Newport, Gwent, NP20 4PB
Not accepting new clients via ReviewSolicitors
13 Clytha Park Road, Newport, Gwent, NP20 4PB
Regulated by:
The Solicitors Regulation Authority
Regulator ID: 645860
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Hennah Haywood Law Ltd Review Scores & Client Satisfaction Overview
Excellent
Value for
Money
Value for money: 94%
Money
Value for money
11%
above national average
About this score
This rating is based on verified client feedback and compares how this firm’s value for money is perceived against the national average. In legal services, value for money is not about being the cheapest option, but about whether clients feel the service, expertise, and outcome justified the cost. This comparison helps place client experiences in context when choosing a law firm.
11% above
national average
Success
Rate
Satisfied with outcome: 95%+
Rate
Satisfied with outcome
15%
above national average
About this score
This rating is based on client feedback and compares how satisfied people were with the result of their legal matter against the national average for similar legal services. While every case is different and outcomes can depend on the law, the facts, and decisions made by courts or tribunals, this comparison is designed to be like for like.
When a firm has a large number of reviews, individual case differences tend to balance out over time. This makes the national average a useful benchmark for understanding how often clients feel the result achieved was fair and appropriate for their situation. Even small differences from the average can therefore reflect a meaningful difference in the overall standard of legal service provided.
15% above
national average
Would
Recommend
Would recommend to friends and family: 95%+
Recommend
Would recommend to friends and family
15%
above national average
About this score
This score shows how likely clients are to recommend this law firm to friends or family, based on verified reviews and compared with the national average. In legal matters, recommendations are usually based on trust, clarity of advice, and how supported clients felt throughout their case. This comparison helps show how consistently a firm meets those expectations.
15% above
national average
Communication
4.8/5
Initial Impressions
4.7/5
Approachability
4.8/5
Documentation Accuracy
4.8/5
Legal Knowledge
4.8/5
Value for money
4.7/5
Rankings by area of expertise
The rankings below show the areas of expertise that Hennah Haywood Law Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Hennah Haywood Law Ltd Review Scores & Client Satisfaction Overview
Excellent
Value for
Money
Value for money: 91%
Money
Value for money
8%
above national average
About this score
This rating is based on verified client feedback and compares how this firm’s value for money is perceived against the national average. In legal services, value for money is not about being the cheapest option, but about whether clients feel the service, expertise, and outcome justified the cost. This comparison helps place client experiences in context when choosing a law firm.
8% above
national average
Success
Rate
Satisfied with outcome: 93%
Rate
Satisfied with outcome
11%
above national average
About this score
This rating is based on client feedback and compares how satisfied people were with the result of their legal matter against the national average for similar legal services. While every case is different and outcomes can depend on the law, the facts, and decisions made by courts or tribunals, this comparison is designed to be like for like.
When a firm has a large number of reviews, individual case differences tend to balance out over time. This makes the national average a useful benchmark for understanding how often clients feel the result achieved was fair and appropriate for their situation. Even small differences from the average can therefore reflect a meaningful difference in the overall standard of legal service provided.
11% above
national average
Would
Recommend
Would recommend to friends and family: 92%
Recommend
Would recommend to friends and family
11%
above national average
About this score
This score shows how likely clients are to recommend this law firm to friends or family, based on verified reviews and compared with the national average. In legal matters, recommendations are usually based on trust, clarity of advice, and how supported clients felt throughout their case. This comparison helps show how consistently a firm meets those expectations.
11% above
national average
Communication
4.6/5
Initial Impressions
4.6/5
Approachability
4.6/5
Documentation Accuracy
4.6/5
Legal Knowledge
4.6/5
Value for money
4.5/5
Rankings by area of expertise
The rankings below show the areas of expertise that Hennah Haywood Law Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Housing & Property
166 / 4,693
Commercial Property
160 / 3,582
Wills, Trusts & Probate
509 / 3,713
Personal Injury
220 / 2,597
Actions against the police
22 / 187
Consumer
182 / 4,309
Family Law
466 / 4,157
Clinical Negligence
134 / 1,221
Crime/ Criminal Defence
154 / 2,123
Regulations
79 / 2,338
Welfare & Benefits
69 / 1,034
National
180 / 11,165
Contact & Locations - Hennah Haywood Law Ltd
13 Clytha Park Road, Newport, Gwent, NP20 4PB
Reviews
4.8
/5
226 Reviews
Filter your results
Star rating
Rating
Clients say
What clients say about Hennah Haywood Law Ltd
The firm is praised for conveyancing, house purchases and sales, remortgages, equity transfers and more complex refinance or bridging work. Clients value clear communication, quick responses, regular updates, an easy-to-use online portal and proactive case handling. Soft skills highlighted include being professional, friendly, patient, approachable and reassuring, especially for first-time buyers. Negatives were occasional difficulty reaching staff by phone, conflicting early information, slow portal updates and delayed document checks, which in some cases caused avoidable delays, extra costs or added stress.
Quick service
Clear communication
Helpful staff
Responsive replies
Smooth process
Easy portal
Stress-free experience
Professional support
Kept updated
Portal delays
ReviewSolicitors Review List
anonymous
Fab!
The team at Hennah Haywood were fab. Our remortgage process was extremely easy and stress free, and we were kept in the loop at every step. All of our questions were answered promptly and nothing ever seemed to be too much trouble.
Joe Graham
Housing & Property
Excellent service from start to finish
I have just completed a re-mortgage, with a transfer of Equity, using Hennah Haywood at the suggestion of my mortgage broker. The service I received from Kate O'Brien and Barwaqo Osman and their team was faultless, with clear instructions, regular updates and a really useful portal to upload documents to. Would highly recommend if anyone is in doubt!
J Gethings
Housing & Property
Hennah Haywood Law was Excellent
They were excellent making my re-mortgage process simple and was quick to respond with any questions and assistance when I was having issue obtaining certain documents. the online portal was easy and user friendly to use and follow the process
SteveK
Housing & Property
Excellent service
Barwaqo and the team worked extremely hard to get our title split and subsequent mortgages over the line for a completion date that looked like we wouldn’t achieve at one point. Would highly recommend using them and when needed in the future we will look to secure their services. Thanks again. SteveK
Reviews
4.6
/5
1249 Reviews
Filter your results
Star rating
Rating
Clients say
What clients say about Hennah Haywood Law Ltd
The firm is praised for conveyancing, house purchases and sales, remortgages, equity transfers and more complex refinance or bridging work. Clients value clear communication, quick responses, regular updates, an easy-to-use online portal and proactive case handling. Soft skills highlighted include being professional, friendly, patient, approachable and reassuring, especially for first-time buyers. Negatives were occasional difficulty reaching staff by phone, conflicting early information, slow portal updates and delayed document checks, which in some cases caused avoidable delays, extra costs or added stress.
Quick service
Clear communication
Helpful staff
Responsive replies
Smooth process
Easy portal
Stress-free experience
Professional support
Kept updated
Portal delays
ReviewSolicitors Review List
Cristina
10 stars
I really recommend this company. Very quick service, communication 10/10. Danielle was so helpful
Aaron.R
Housing & Property
Speedy and efficient
Using HHL made the experience of buying my first home as stress free as possible. Ryan Bater and his team were swift and helpful through all the legal stages.
Kyle Gaunt
Housing & Property
Purchase of prooerty
Easy to get hold of and quick responses, we had najmin nesah and her team helping us and they were very helpful
anonymous
Housing & Property
Very good
I was very happy with the communication and would recommend to anyone looking to buy a house to use Hannah Haywood Law . All of the solicitors i was in communication with were very helpful. (Jessica Lord , najmin and kate)
Tia
Housing & Property
Smooth and stress-free
My husband and I purchased our house and used Hennah Haywood Law to handle the legal work. Ryan and his team were exceptional, and ensured our transaction went as smoothly as possible.
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