anonymous
Re-Mortgage Summary
It has been a pleasure dealing with Tanya from the Re-Mortgage Team. She was very thorough and helped us with any questions we had about the process.
Hennah Haywood Law Ltd
Housing & Property
|
1,203 Total Company Reviews
Housing & Property
|
1,203 Total Company Reviews
13 Clytha Park Road, Newport, Gwent, NP20 4PB
Not accepting new clients via ReviewSolicitors
13 Clytha Park Road, Newport, Gwent, NP20 4PB
Regulated by:
The Solicitors Regulation Authority
Regulator ID: 645860
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Hennah Haywood Law Ltd Review Scores & Client Satisfaction Overview
Excellent
Value for
Money
Money
Value for money
9%
above national average
About this score
This rating is based on verified client feedback and compares how this firm’s value for money is perceived against the national average. In legal services, value for money is not about being the cheapest option, but about whether clients feel the service, expertise, and outcome justified the cost. This comparison helps place client experiences in context when choosing a law firm.
Success
Rate
Rate
Satisfied with outcome
12%
above national average
About this score
This rating is based on client feedback and compares how satisfied people were with the result of their legal matter against the national average for similar legal services. While every case is different and outcomes can depend on the law, the facts, and decisions made by courts or tribunals, this comparison is designed to be like for like.
When a firm has a large number of reviews, individual case differences tend to balance out over time. This makes the national average a useful benchmark for understanding how often clients feel the result achieved was fair and appropriate for their situation. Even small differences from the average can therefore reflect a meaningful difference in the overall standard of legal service provided.
Would
Recommend
Recommend
Would recommend to friends and family
12%
above national average
About this score
This score shows how likely clients are to recommend this law firm to friends or family, based on verified reviews and compared with the national average. In legal matters, recommendations are usually based on trust, clarity of advice, and how supported clients felt throughout their case. This comparison helps show how consistently a firm meets those expectations.
Communication
4.6/5
Initial Impressions
4.6/5
Approachability
4.7/5
Documentation Accuracy
4.6/5
Legal Knowledge
4.7/5
Value for money
4.6/5
Rankings by area of expertise
The rankings below show the areas of expertise that Hennah Haywood Law Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Hennah Haywood Law Ltd Review Scores & Client Satisfaction Overview
Excellent
Value for
Money
Money
Value for money
7%
above national average
About this score
This rating is based on verified client feedback and compares how this firm’s value for money is perceived against the national average. In legal services, value for money is not about being the cheapest option, but about whether clients feel the service, expertise, and outcome justified the cost. This comparison helps place client experiences in context when choosing a law firm.
7% above
national average
Success
Rate
Rate
Satisfied with outcome
10%
above national average
About this score
This rating is based on client feedback and compares how satisfied people were with the result of their legal matter against the national average for similar legal services. While every case is different and outcomes can depend on the law, the facts, and decisions made by courts or tribunals, this comparison is designed to be like for like.
When a firm has a large number of reviews, individual case differences tend to balance out over time. This makes the national average a useful benchmark for understanding how often clients feel the result achieved was fair and appropriate for their situation. Even small differences from the average can therefore reflect a meaningful difference in the overall standard of legal service provided.
10% above
national average
Would
Recommend
Recommend
Would recommend to friends and family
10%
above national average
About this score
This score shows how likely clients are to recommend this law firm to friends or family, based on verified reviews and compared with the national average. In legal matters, recommendations are usually based on trust, clarity of advice, and how supported clients felt throughout their case. This comparison helps show how consistently a firm meets those expectations.
10% above
national average
Communication
4.6/5
Initial Impressions
4.6/5
Approachability
4.6/5
Documentation Accuracy
4.5/5
Legal Knowledge
4.6/5
Value for money
4.5/5
Rankings by area of expertise
The rankings below show the areas of expertise that Hennah Haywood Law Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Housing & Property
110 / 4,769
Commercial Property
117 / 3,667
Family Law
376 / 4,221
Wills, Trusts & Probate
414 / 3,760
Crime/ Criminal Defence
111 / 2,139
Personal Injury
152 / 2,653
Consumer
116 / 4,416
Clinical Negligence
92 / 1,246
Actions against the police
11 / 182
Regulations
30 / 2,413
Welfare & Benefits
36 / 1,049
National
80 / 11,165
Contact & Locations - Hennah Haywood Law Ltd
13 Clytha Park Road, Newport, Gwent, NP20 4PB
Reviews
4.7
/5
733 Reviews
Filter your results
Star rating
Rating
Clients say
What clients say about Hennah Haywood Law Ltd
Clients repeatedly praise the firm’s conveyancing, remortgage and refinancing expertise, noting strong technical knowledge on complex and tight-deadline transactions. Valued soft skills include clear, timely communication, responsiveness, professionalism, approachability and a helpful online portal for case tracking. Teams are described as proactive, pragmatic and supportive, especially for first‑time and international clients. Negative feedback is limited but includes occasional delays or portal updates not flagged promptly, occasional need for clients to chase, and rare document/undertaking errors that caused short-term completion delays and extra costs.
clear communication
responsive team
professional service
online portal
proactive approach
efficient process
attention to detail
helpful staff
timely updates
portal delays
ReviewSolicitors Review List
Godfrey
Conveyancing is still personal
We used HH Law when we sold our home, and honestly, we couldn’t have asked for better support. Anytime we needed information or had questions, the team replied quickly and explained everything in a way that actually made sense. Everyone was great, but Kate really stood out. She handled everything with total professionalism and was always friendly, approachable, and easy to deal with - especially over email. At one point, Newport Council seemed determined to throw every obstacle they could at us, but Kate handled it brilliantly and somehow managed to stay upbeat throughout it all. A huge thank you to Kate and everyone at HH Law for supporting us through the whole sale. We genuinely appreciate everything you did for us.
Bedros
Outstanding service from start to finish
Excellent service from Hennah Haywood Law on a complex refinance and bridging transaction. Najmin, Barwaqo and the wider team were responsive, professional and proactive throughout the process, always helping keep the transaction moving despite tight deadlines and lender requirements. Communication was clear throughout and the team showed a very commercial and pragmatic approach to getting the deal completed successfully. Would highly recommend and look forward to working together again in the future.
Ellie T
Great experience, very speedy
I have just completed on my first property purchase with the help of Hennah Haywood law and I couldn’t be happier with the process. I did pay the expedite fee as I was in rush, and all together the process for a leasehold took only 8 weeks! Huge thanks especially to Kate who was my main contact through the process and explained everything really well and was so helpful and friendly, I also interacted with Naj and Barwaqo in the same team during the sale and they were amazing too. Highly recommend.
Rob Simms
Housing & Property
Kate, Naj and Barwaqo are the A-team!
Fantastic solicitors, they made the process of selling and purchasing a home (a combination we've not experienced before) simple to understand and easy to follow progress. We consistently felt communicated with, informed, updated and advised at every step. Kate, Naj and Barwaqo were all amazing and I couldn't have felt more supported by the team.
Reviews
4.6
/5
1203 Reviews
Filter your results
Star rating
Rating
Clients say
What clients say about Hennah Haywood Law Ltd
Clients repeatedly praise the firm’s conveyancing, remortgage and refinancing expertise, noting strong technical knowledge on complex and tight-deadline transactions. Valued soft skills include clear, timely communication, responsiveness, professionalism, approachability and a helpful online portal for case tracking. Teams are described as proactive, pragmatic and supportive, especially for first‑time and international clients. Negative feedback is limited but includes occasional delays or portal updates not flagged promptly, occasional need for clients to chase, and rare document/undertaking errors that caused short-term completion delays and extra costs.
clear communication
responsive team
professional service
online portal
proactive approach
efficient process
attention to detail
helpful staff
timely updates
portal delays
ReviewSolicitors Review List
anonymous
Re-Mortgage Summary
It has been a pleasure dealing with Tanya from the Re-Mortgage Team. She was very thorough and helped us with any questions we had about the process.
Godfrey
Conveyancing is still personal
We used HH Law when we sold our home, and honestly, we couldn’t have asked for better support. Anytime we needed information or had questions, the team replied quickly and explained everything in a way that actually made sense. Everyone was great, but Kate really stood out. She handled everything with total professionalism and was always friendly, approachable, and easy to deal with - especially over email. At one point, Newport Council seemed determined to throw every obstacle they could at us, but Kate handled it brilliantly and somehow managed to stay upbeat throughout it all. A huge thank you to Kate and everyone at HH Law for supporting us through the whole sale. We genuinely appreciate everything you did for us.
Bedros
Outstanding service from start to finish
Excellent service from Hennah Haywood Law on a complex refinance and bridging transaction. Najmin, Barwaqo and the wider team were responsive, professional and proactive throughout the process, always helping keep the transaction moving despite tight deadlines and lender requirements. Communication was clear throughout and the team showed a very commercial and pragmatic approach to getting the deal completed successfully. Would highly recommend and look forward to working together again in the future.
Ellie T
Great experience, very speedy
I have just completed on my first property purchase with the help of Hennah Haywood law and I couldn’t be happier with the process. I did pay the expedite fee as I was in rush, and all together the process for a leasehold took only 8 weeks! Huge thanks especially to Kate who was my main contact through the process and explained everything really well and was so helpful and friendly, I also interacted with Naj and Barwaqo in the same team during the sale and they were amazing too. Highly recommend.
Rob Simms
Housing & Property
Kate, Naj and Barwaqo are the A-team!
Fantastic solicitors, they made the process of selling and purchasing a home (a combination we've not experienced before) simple to understand and easy to follow progress. We consistently felt communicated with, informed, updated and advised at every step. Kate, Naj and Barwaqo were all amazing and I couldn't have felt more supported by the team.
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