Aaron.R
Housing & Property
Speedy and efficient
Using HHL made the experience of buying my first home as stress free as possible. Ryan Bater and his team were swift and helpful through all the legal stages.
Hennah Haywood Law Ltd
Recovery of Rent and Service Charges
|
1,249 Total Company Reviews
Recovery of Rent and Service Charges
|
1,249 Total Company Reviews
13 Clytha Park Road, Newport, Gwent, NP20 4PB
Not accepting new clients via ReviewSolicitors
13 Clytha Park Road, Newport, Gwent, NP20 4PB
Regulated by:
The Solicitors Regulation Authority
Regulator ID: 645860
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Hennah Haywood Law Ltd Review Scores & Client Satisfaction Overview
Excellent
Value for
Money
Value for money: 91%
Money
Value for money
8%
above national average
About this score
This rating is based on verified client feedback and compares how this firm’s value for money is perceived against the national average. In legal services, value for money is not about being the cheapest option, but about whether clients feel the service, expertise, and outcome justified the cost. This comparison helps place client experiences in context when choosing a law firm.
Success
Rate
Satisfied with outcome: 93%
Rate
Satisfied with outcome
11%
above national average
About this score
This rating is based on client feedback and compares how satisfied people were with the result of their legal matter against the national average for similar legal services. While every case is different and outcomes can depend on the law, the facts, and decisions made by courts or tribunals, this comparison is designed to be like for like.
When a firm has a large number of reviews, individual case differences tend to balance out over time. This makes the national average a useful benchmark for understanding how often clients feel the result achieved was fair and appropriate for their situation. Even small differences from the average can therefore reflect a meaningful difference in the overall standard of legal service provided.
Would
Recommend
Would recommend to friends and family: 92%
Recommend
Would recommend to friends and family
11%
above national average
About this score
This score shows how likely clients are to recommend this law firm to friends or family, based on verified reviews and compared with the national average. In legal matters, recommendations are usually based on trust, clarity of advice, and how supported clients felt throughout their case. This comparison helps show how consistently a firm meets those expectations.
Communication
4.6/5
Initial Impressions
4.6/5
Approachability
4.6/5
Documentation Accuracy
4.6/5
Legal Knowledge
4.7/5
Value for money
4.6/5
Rankings by area of expertise
The rankings below show the areas of expertise that Hennah Haywood Law Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Hennah Haywood Law Ltd Review Scores & Client Satisfaction Overview
Excellent
Value for
Money
Value for money: 91%
Money
Value for money
8%
above national average
About this score
This rating is based on verified client feedback and compares how this firm’s value for money is perceived against the national average. In legal services, value for money is not about being the cheapest option, but about whether clients feel the service, expertise, and outcome justified the cost. This comparison helps place client experiences in context when choosing a law firm.
8% above
national average
Success
Rate
Satisfied with outcome: 93%
Rate
Satisfied with outcome
11%
above national average
About this score
This rating is based on client feedback and compares how satisfied people were with the result of their legal matter against the national average for similar legal services. While every case is different and outcomes can depend on the law, the facts, and decisions made by courts or tribunals, this comparison is designed to be like for like.
When a firm has a large number of reviews, individual case differences tend to balance out over time. This makes the national average a useful benchmark for understanding how often clients feel the result achieved was fair and appropriate for their situation. Even small differences from the average can therefore reflect a meaningful difference in the overall standard of legal service provided.
11% above
national average
Would
Recommend
Would recommend to friends and family: 92%
Recommend
Would recommend to friends and family
11%
above national average
About this score
This score shows how likely clients are to recommend this law firm to friends or family, based on verified reviews and compared with the national average. In legal matters, recommendations are usually based on trust, clarity of advice, and how supported clients felt throughout their case. This comparison helps show how consistently a firm meets those expectations.
11% above
national average
Communication
4.6/5
Initial Impressions
4.6/5
Approachability
4.6/5
Documentation Accuracy
4.6/5
Legal Knowledge
4.6/5
Value for money
4.5/5
Rankings by area of expertise
The rankings below show the areas of expertise that Hennah Haywood Law Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Housing & Property
166 / 4,694
Commercial Property
160 / 3,582
Wills, Trusts & Probate
511 / 3,713
Personal Injury
221 / 2,596
Actions against the police
22 / 188
Consumer
181 / 4,308
Family Law
466 / 4,159
Clinical Negligence
134 / 1,221
Crime/ Criminal Defence
154 / 2,123
Regulations
79 / 2,337
Welfare & Benefits
69 / 1,034
National
180 / 11,169
Contact & Locations - Hennah Haywood Law Ltd
13 Clytha Park Road, Newport, Gwent, NP20 4PB
Reviews
4.6
/5
641 Reviews
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Star rating
Rating
Clients say
What clients say about Hennah Haywood Law Ltd
Clients praise the firm for property work including house purchases and sales, remortgages, transfer of equity, leasehold matters and complex refinance or bridging transactions. The team is valued for clear communication, quick responses, professionalism, patience, helpfulness and a friendly, supportive manner. Many highlight the online portal and efficient case management. Negative feedback is limited but includes occasional conflicting information at the outset, difficulty getting through by phone, and one instance where confirmation of funds received would have provided reassurance. Overall, the firm is seen as competent and reliable.
Quick service
Good communication
Helpful team
Clear updates
Easy portal
Professional staff
Supportive service
Efficient process
Responsive replies
Stress free
ReviewSolicitors Review List
Kyle Gaunt
Housing & Property
Purchase of prooerty
Easy to get hold of and quick responses, we had najmin nesah and her team helping us and they were very helpful
anonymous
Housing & Property
Very good
I was very happy with the communication and would recommend to anyone looking to buy a house to use Hannah Haywood Law . All of the solicitors i was in communication with were very helpful. (Jessica Lord , najmin and kate)
Tia
Housing & Property
Smooth and stress-free
My husband and I purchased our house and used Hennah Haywood Law to handle the legal work. Ryan and his team were exceptional, and ensured our transaction went as smoothly as possible.
RH
Very Proffessional House Sale
Great service from Kate and the team at Hennah Haywood, managed the whole process seamlessly and with great communication throughout the sale.
Reviews
4.6
/5
1249 Reviews
Filter your results
Star rating
Rating
Clients say
What clients say about Hennah Haywood Law Ltd
Clients praise the firm for property work including house purchases and sales, remortgages, transfer of equity, leasehold matters and complex refinance or bridging transactions. The team is valued for clear communication, quick responses, professionalism, patience, helpfulness and a friendly, supportive manner. Many highlight the online portal and efficient case management. Negative feedback is limited but includes occasional conflicting information at the outset, difficulty getting through by phone, and one instance where confirmation of funds received would have provided reassurance. Overall, the firm is seen as competent and reliable.
Quick service
Good communication
Helpful team
Clear updates
Easy portal
Professional staff
Supportive service
Efficient process
Responsive replies
Stress free
ReviewSolicitors Review List
Cristina
10 stars
I really recommend this company. Very quick service, communication 10/10. Danielle was so helpful
Aaron.R
Housing & Property
Speedy and efficient
Using HHL made the experience of buying my first home as stress free as possible. Ryan Bater and his team were swift and helpful through all the legal stages.
Kyle Gaunt
Housing & Property
Purchase of prooerty
Easy to get hold of and quick responses, we had najmin nesah and her team helping us and they were very helpful
anonymous
Housing & Property
Very good
I was very happy with the communication and would recommend to anyone looking to buy a house to use Hannah Haywood Law . All of the solicitors i was in communication with were very helpful. (Jessica Lord , najmin and kate)
Tia
Housing & Property
Smooth and stress-free
My husband and I purchased our house and used Hennah Haywood Law to handle the legal work. Ryan and his team were exceptional, and ensured our transaction went as smoothly as possible.
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